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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Sea-sidelady V Halifax (for nephew) ***WON***


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Hi seaside lady when you speak to the halifax and they settle do they settle with interest or without spoke to them this afternoon and they offered to settle without interest but i have already filed my n1 so i turned it down hoping to get with interest not sure now what would you have done thanks paula

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I would of turned it down. :p

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  • 2 weeks later...

So the 28 days are up today, and not a word (apart from the new letter!! duly ignored)

 

so if no payment by the end of the day, i will either send the pay up now letter or press for judgement.

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awww thankyou ;)

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Sorry to interrupt your thread sea side lady but i have a quickie for you.

 

I've just received my notice if issue from the court. Do I need to fill anything in right now or do I wait and then fill in the request for judgement?

 

Many thanks in anticipation...you're a star :-D

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no problem owl,

 

All you need to do now is sit back and wait. Give them the days, but also keep checking your account as they are known for just putting the money in without prior notice. They did it to me. And at all hours, night and say.

 

Hopefully it wont be long now. :p

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I sent the letter "you have 1 week to pay me or else" today.

 

So if money not in nephews account by 4pm next friday, then judgement it is..!!

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Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

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Hi seaside, Im at similar stage to you, has your claim been acknowledged?

 

Halifax have until the 21st to file a defence. do you think I should send a simlar letter to them? If so, where did you get the letter from? Is it is the temp library.

 

Any help appreciated sea-side.

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His claim was issued on the 20th April and was deemed serveed on 26th April.

 

They had till the 10th of May to to reply, and he heard nothing. Which means he wins by default.

 

So here is the letter i sent...

 

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/25457-guide-reclaiming-bank-charges.html?garpg=13)

Its worth having a read of this page aswell.

HOW TO...DUMMIES GUIDE TO CAG...Read here

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Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

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Hi sea-side lady,

 

Just reading through the threads and I am in the same postion on a claim with LTSB. notice of issue received and 14 days is now up with no acknowledgement or anything. Haven't checked my account for a couple of days but got a letter this morning stating they were imposing charges for a £12 cheque because not enough funds, so I assume they haven't refunded me! New claim!!

 

As scottie has asked, is there a letter template for giving them another 7 days before entering judgement by default.

 

Thanx and good luck with your many claims!!

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The letter template is in the above link

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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hi again sea side

 

My MCOL was addressed to my local branch, although this didn't affect my other two claims as one has been paid the other acknowledged, do you think I should send the letter to the branch but also send to customer relations address and also a copy to the court?

 

Thanx

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I send everything to Trinity Road, Just the one letter will do.

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HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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Oh poor puss...:(

 

I will keep a lookout Tilly. Hopefully i will see it tomorrow..:D

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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WON....!!!!!!!!!

 

I have just found out that my nephew checked his account last night and there was the money.

 

He is over the moon. I think he has almost spent it already...:grin:

 

This is now...

 

ME.........3

Halifax....0

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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