kezzleg

[kezzleg]

hi ive been reading this site for a few days now, i contacted barclays on the 5th march 2007 asking for me last 6 years statements but as yet still havn't recieved them i contacted the bank on the 20th and told them i still hadn't recieved them i'm still waiting dont no weather to send them a letter or wait a bit longer?

[why!!!!!!]

hi kezz,

i took 10 days for me to receive a reply from barclays and 3 weeks to receive my statements that was back in september last year, i would hold on a bit longer as they have 40 calendar days to respond to your request.

this is a good link to keep hold of http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/31460-example-step-step-instructions.html

hope this helps

claire

[kezzleg]

thaks claire can you tell im new at this lol:-|

[why!!!!!!]

We have all been there before so dont worry about a thing, just have a good read around other threads and you will get the hang of it.

Any help needed just yell, we are all very friendly.

claire

[banksworstnightmare]

Kezzleg,

 

I wouldn't wait for the bank to send you your statements based on a phone call. They probably know why you want them so are probably trying to delay you further. I think you should send the SAR (letter in template section) and a cheque for £10.00. They then have to send you your statements within 40days whether they like it or not, otherwise they are breaching some sort of rules. Have a good read of the site especially the step by step guide on how to reclaim your charges - it tells you everything you need to know. Fortunately, I kept all my statements so didn't have to bother with the request, but from what I've read this is how you get your statements. It is also better to communicate with the bank in writing - after all you can't trust them, can you?

 

Good luck.

[dar£n]

you say you 'contacted' Barclays, was this verbal or written.

if verbal the chances are your request has been forgotten about.

[kezzleg]

it was verbal ive asked them twice now im gona send the lettr asking for my bank statements but because i asked for them firstly on the 5th march will i count my 40 days from them or from the time i send the letter?

[dar£n]

Nope, Im afraid its from the date of your letter,

cos you arranged it verbally you have no proof, this is why we suggest on here that everything is done in writing and pref sent recorded delivery.

Remember, Barclays will stall at every oportunity possible, dont give them the chance.

[kezzleg]

hi everyone,

i recieved my first letter from barclays a few days ago saying sorry i had to complain and they were looking into it and i would hear by the 29th april then a day later they sent another letter saying they had looked into my complaint and then said they had sent my last six years statements on the 28th march and told me to contact royal mail to see if there is a problem with there delivery service, i've sent a letter today telling them i have not recieved my statements and they had 40 days from the date on my first letter to send me them, they must think i'm stupid

[dar£n]

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/6986-data-protection-act-non.html

[kezzleg]

i recieved my statements today finaly from the bank, went through them and totaled up £2,645 i put them on me spreadsheet and sent first letter to barclays but think ive done it wrong i didnt take the 8% interest colum out of my spreadsheet and when i filled my letter in i put i wanted £2,645 at the top of the letter but included the 8% in the bottom of the letter were it ask's for the interest in charges aswell could you tell me if this matters or should i send another letter with just the £2,645 amount on it?

[happyolddog]

Hi kezz,

No problem at this stage. The interest is not added until court proceeding. So relax back, expect a blank refusal and proceed on.

use the template letters in order Stick to the timetable in there.

 

LINKS....

FAQs....

Templates Library....

If you have charges going back further than six years read in here;

http://www.consumeractiongroup.co.uk/forum/general/80486-claiming-beyond-6-yrs.html

There is also live chat, visit if you need any quick advice.

http://www.consumeractiongroup.co.uk/forum/chat/flashchat.php

Finally good Luck.

Happyolddog.

 

If my advice helps please tip the scales, left.

[kezzleg]

hi every one, i recieved a letter from barclays saying that they were sorry i disagreed with the bank charges blah blah and would i give them 4 weeks to look into my claim, but the two weeks is up tomorrow so im gani send my second letter giving them another two weeks.

[why!!!!!!]

hiya kezz,

Good to see you again, stick to your timetable not theres and carry on with LBA .

Any help needed you know where to find me!

claire

[kezzleg]

hi claire,

 

ive just noticed ive missed £90.00 worth of charges from my spreadsheet can i had these charges in with my scond letter, im about to write my second letter to bank now as i hav'nt heard anything.

 

thanks

 

kerry x

[dar£n]

Kerry,

If you havent filed at court then add them to your SOC.

Any new charges right up to the day you file can be added.

 

after that they can be added but its a lot of hassle, easier to argue them later or start a new claim.

[kezzleg]

does any one no when this is all over do barclays still charge £30.00 for charges?

[dar£n]

Yes, that is the annoying part, you would think we should put it in as part of the settlement agreement.."oh and by the way DO NOT CHARGE ME any more than £2.50"

Maybe we could charge them for charging us???

[kezzleg]

well today i recieved my third lot of statements even though i'd waited 4 weeks to recieve my first lot, havn't heard nothing else from barclays since my letter saying they were sorry i was complaining and they would take 4 weeks to look into my claim, there 2 weeks are up next saturday & i havn't got a clue how to make a claim in court can any one help?

[kezzleg]

i found the instructions what to do if i dont get a reply from barclays if i'd read properly they were in the step by step instructions that why! sent me sorry jumping the gun again

[kezzleg]

I Still Havn't Heard Anything From Barclays And The Two Weeks Are Up On Saturday I Think Will I Include The Bank Holiday Or Wait Till Monday? I've Prepared My Claim On Money Claim But Were It Says Particulars Of Claim I Dont No What To Put Can Sum 1 Help Me Please?

[saintly_1]

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/34887-5-money-claim-line.html Take a look here

[kezzleg]

Is It Est To Fill The Claim In On Line Or Fill In The N1 Form And Send It To Thecourt?

[saintly_1]

Im not at that stage so cant comment sorry

[kezzleg]

ive decided to fill in the N1 form and send it off can some one please tell me do i send a copy to court and a copy to bank?