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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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have i ruined my chances ?


lee sharp 3134
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hi everyone, ithink i might have blown any chances of getting my full claim money back. I"ll tell you whats happened and see if someone can help me. On the first of march £750 mysterously went into my bank account,when my wife rang the bank (lloyds tsb) they said they had no idea where the money came from and that the only info was that it had come from a company called extra a gesture of good will,at the time i didn"t have a clue but had to go to work so couldn"t sort it out .A couple of hours later my wife rang me and said that there were some bank charges coming out the next day so rather than this money get soaked up by them she paid some outstanding bills and other things.I was still wondering where the money had come from,at xmas we lost £1500 worth of vouchers from the farepak colapse and it could of been from some organization linked to that.Anyway on the third of march i recieved a letter from guess who lloyds tsb saying all the usual stuff denying any wrong doing bla bla bla but are making a payment of £750 as a guesture of good will and are waivering the bank charges for this month. The letter was dated 22 feb and it arrived 2 march not giving me a chance to turn down such a measley offer down considering they owe me over 5 grand. Should i continue with court action accepting £750 as part payment or would that now be a waste of time? PLEASE HELP WHAT SHOULD I DO.

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Write a rejection of settlement letter

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/25716-rejecting-offers.html

 

Making clear that the sum has been accepted as part payment, but on the clear understanding the claim will continue for the remainding monies.

 

See how they reply.

 

If you haven't signed anything stating you have accepted the payment as "full and final settlement" I can't see you having a problem.

for FAQs & Step By Step

click here

for Templates Library

click here

for Court Bundle

click here

________________

 

WON 121o121 'vs' LloydsTSB

here

WON 121o121 'vs' Halifax C C

here

WON 121o121 'vs' Cahoot CC

here

WON 121o121 'vs' LloydsTSB (again)

here

 

________________

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theres a letter template somewere saying youl accept the money but only as part payment and will persue the rest through court get it sent off imedietly ill try and find it for you

cindy:lol:tc v lloydstsb:mad:

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If you have spent the money you cant reject it i think.

 

if you havent reject it, if you have spent it then you need to accept it as part payment and carry on.

 

either way it doesnt seem to me on the face of it thqat you have any problems with your claim going forward, although thye may argue you accepted thier offer as full and final, when is the post mark on the letter?

 

Glenn

Kick the shAbbey Habit

 

Where were you? Next time please

 

 

Abbey 1st claim -Charges repaid, default removed, interest paid (8% apr) costs paid, Abbey peed off; priceless

Abbey 2nd claim, two Accs - claim issued 30-03-07

Barclaycard - Settled cheque received

Egg 2 accounts ID sent 29/07

Co-op Claim issued 30-03-07

GE Capital (Store Cards) ICO says theyve been naughty

MBNA - Settled in Full

GE Capital (1st National) Settled

Lombard Bank - SAR sent 16.02.07

MBNA are not your friends, they will settle but you need to make sure its on your terms -read here

Glenn Vs MBNA

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The very same thing happened to me, same amount as well!!!

I sent them a letter to say I accepted this as a part settlement but intended to carry on to reclaim the remainder. I had no reply from this.

They did however defend my court claim as amount paid in full, which was a suprise for me. I am continuing claim anyway though.

See my thread for info if you like

PP xx

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