Abbey contact details

[Seamus Duffy]

Does anyone have contact details for James Arrandale or another appropriate person @ Abbey?

 

I have today received a court date (2nd March) and want to offer Abbey one last opportunity to settle before I go about preparing my court bundle etc.

 

Any help would be greatly appreciated. Thanks

[fuzzgun19]

Hi, I have just looked at my emails to get you the email address and found this email!

 

Thank you for your email, and apologies for any delay in responding to you. I would welcome the opportunity to speak with you with a view to settlement negotiations: my telephone number is 020 7756 4306.

 

Kind regards,

 

James

 

His email address is - [email protected]

 

Its taken about 3 weeks for him to respond though..

 

Good luck!!

[Seamus Duffy]

Thanks Fuzz - much appreciated. I intend to e-mail him today to try to resolve matters.

[jhynes]

Does anyone have contact details for James Arrandale or another appropriate person @ Abbey?

 

I have today received a court date (2nd March) and want to offer Abbey one last opportunity to settle before I go about preparing my court bundle etc.

 

Any help would be greatly appreciated. Thanks

James Arrundale can be contacted on 02077564306

 

Good luck:) J

[Seamus Duffy]

Thanks JHynes. Do you know if the e-mail for Inga Kirkman is the same format as James'? I think she may have been trying to contact me but my work filter has blocked it so I wanted to contact her.

 

Thanks again for all the help.

[fuzzgun19]

Just found Inga's details -

 

Inga Kirkman

Tel 020 775 64398

Fax 020 775 65627

[email protected]

[rachel01]

I have just tried emailing James, and set up a delivery receipt and read receipt to the email but nothing came back when i sent the email. So not sure if the email worked or not.

 

Do Abbey reply to emails?

[fuzzgun19]

James replied to mine, but it took him 3-4 weeks..

[Seamus Duffy]

They replied to mine almost immediately rachel01 - both James and Inga replied to e-mails from me yesterday so I would not give up hope.

 

Mind you they just directed me to their solicitors in NI so it didn't exactly require a lot of thought but they replied nonetheless.

[barney982]

why dont you try calling them regarding a settlement?

[rachel01]

Do you think calling them in person is better than email? and is it worth while trying to get a settlement, or better if they contact me directly when they are ready?

 

Do you have a contact number for them? not sure who's dealing with my case - is it just James and Inga?

[Seamus Duffy]

The number is above as posted by fuzzgun. It is worth a try but be sure to be on your guard before you ring as they may try to bully you.

 

E-mail does give you the advantage of having it in writing so it is up to you in the end.

[jhynes]

Do you think calling them in person is better than email? and is it worth while trying to get a settlement, or better if they contact me directly when they are ready?

 

Do you have a contact number for them? not sure who's dealing with my case - is it just James and Inga?

Sorry but dont hold your breath, I e-mailed both Inga and James 27.1.07 received a reply back from Inga, she said that she would get my file out and get straight back to me. Well I am still waiting!

[fuzzgun19]

I've just re-sent my email to James and also a copy to Inga.

 

Hopefully yesterdays strike out letter will work.

 

Fingers crossed!

[rachel01]

I've emailed a few times and have not had any replies, wonder if they receive my emails - set a receipt on the last email but that never came back to me - maybe i should try from another email address and see if that gets a response.

[keren29]

i've sent the same email 5 times now and left a voicemail on Friday over the issue of the 8% interest wrongly calculated by them and have heard nothing.

 

I'm going to call them as the hearing is Thursday.

[keren29]

Phoned Inga - she was great!

 

She didn't get any of my emails OR the voicemail and was glad I had called. She is calculating the extra interest now. I asked about preparation time and she felt 35 hours per claim was a little high, but was willing to offer 12 hours at £9.50 per claim, so an extra £228!

 

The money should clear on Thursday, but I'll just askthe Judge for a 7 day adjournment if it hasn't.

 

I would urge people to ring her - they can't reply to yahoo or hotmail addresses and thinks this is why mine had not reached her or James.

 

she was great - very amiable.

[rachel01]

Good News - bet your glad you called.

 

What date was your court hearing?

 

What number did you call? and what did you say?

 

My court dates is the 27th March, not sure whether to phone or leave it to them...

[keren29]

My hearing is due for this Thursday

 

I called Inga Kirkmam on 020 775 64398

 

I just said that I wondered if she had received the emails as the hearing was now very close (she hadn't). She was happy to agree on the phone to re-calculate the interest and I asked about preparation time. She just said she felt that 35 hours was a little high but was verbally prepared to offer 12 hours per claim at £9.50 per hour, and would email me today with the figures, put a letter in the post and make the payment to my account as soon as possible. Today if she could or in the morning if not.

 

She was very friendly.

[fuzzgun19]

I would urge people to ring her - they can't reply to yahoo or hotmail addresses and thinks this is why mine had not reached her or James.

If this is the case, why did James (eventually) reply to my Yahoo email address?

 

I think she's just making excuses!

 

I think its just they're snowed under with claims, and are very incompetent at answering emails/letters!

[abbeychaser]

I have spoken with them recently, they were great we have agreed full settlement. I'll share my case as soon as the cash is in the bank. Sorry if i'm being cagey, all will be revealed

[Robhughes]

have any of you who've contacted them over the phone/email been claiming for contractual interest?

[fuzzgun19]

nope.....

[Robhughes]

I am. Just had an email from Inga saying she's passed my claim on to James who'll reply this afternoon. Hearing scheduled for next week. be interesting to see what he has to say..