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    • There are a number of reasons why you may not have been issued a notice in the post within 14 days. If you were stopped by the police it may have been given verbally. In the case of speeding offences, the police may issue you with a conditional offer of a fixed penalty of 3 points and £100.00 fine by post or an offer of a speed awareness course. If the offence is considered too serious for a speed awareness course or fixed penalty you may be charged with an offence which normally occurs by way of the issue of a Single Justice Procedure Notice. If the vehicle within which the alleged offence took place was registered to another person or company there is technically no need for a notice to be issued to the driver. After the police have obtained details of the nominated the driver, they will normally send the notice to them, although there are no time limits within which they must do so (provided that the notice was received within 14 days by the registered keeper of the vehicle). In such circumstances, a person may receive a notice several months after the alleged offence too place but still be prosecuted. A Guide to a Notice of Intended Prosecution | Motoring Offence Lawyers the above copy n paste link has purely been copy n pasted here to inform you of the regs, which you could have done yourself by, as this is, a google search......... we do not ever recommend using such offered webservices! dont dx    
    • all DYL's are subject to a TRO. looking at this newish, ever increasing as old ind units have gotten removed, estate, there are only lines on one side, on the other there is a parking lane with traffic calming through which you mention. i seriously doubt your mate has any clue what he is talking about.!! its not a private housing assoc estate. so its a public council owned road. no construction co can just decide to draw their graffiti on a road. the DYLs are certainly there pre 2016 even before his home was built. now ive had a quick look to see if the main access to royal park road has signs. there is no royle park road even on your map but there is a royal barn road which leads to where you are parked royal road has a restriction sign on the pole by the fence of the electric substation jnc with gipsy lane there does not appear to be one leading in from the other end - tesco petrol station
    • Hi All. I was driving in Stevenage down a 40 road after coming off the motor way, i noticed my car felt a little "weird" i accelerated, then slowed the car down.  Shortly after i got stopped by a manned police car with a laser. During the stop the officer stated i was doing 54 in a 40, the conversation was short, but he said i would unlikely get a awareness course and it was most likely 3 points and a fine.  Mrs thought it was a good idea to have dairy when she is lactose intolerant on date night, we just got on our way.  At the time, i didnt admit to the offence, but did say i didnt realise and had slowed down in any case. The officers chest camera was recording and on. At the stop, he asked where to send the fine to, as i knew i would be travelling to visit family up north, i provided my temporary details at that location in Yorkshire. It is now 05/05 and i haven't received anything at either my home address in Stevenage or the temporary address. 1. Is there a time limit in which paperwork needs to be sent to me. 2. Should i query the ticket as i don't want to miss any deadlines (if so who do i check with?) OR should i keep quiet. 3. Given nothing has arrived in 20 days, is there a chance of appeal if and when it comes through? Many thanks CrazeUK
    • Hi All. A family friends car was having issues when she was on a trip visiting family up north at the begining of January.  She ended up leaving it at my friends garage in the same location, who parked it on his forecourt to investigate the issue, howver he said most likely it is beyond economical repair as its a serious gearbox fault. In the meantime i replaced her car with one of my spare cars. The insurance on the car then expired in at the end of January.  When the insurance expired, I sent a paper V890 paper as i didnt have her V5 Reference number in hand to do it online (i have a copy of this).  She didnt mention she hadnt received any confirmation as she didnt know if she would get one.  She then cancelled her road tax at the end of March (i think) as she was paying by DD. She then was travelling up north so didnt get her mail until last week. She received a letter dated 09/04/2024 stating she had failed to insure the vehicle and there was a £100 fine which could be reduced to £50 if she responds by 11/05/2024.  As soon as we noticed, i got her to dig  out the V5 and SORN'd the vehicle.   My friend has been a bit slow in checking the fault, however i suspect it will still be scrapped and is still on his forecourt. Is this possible to appeal?
    • worthy to not forget Just to let you know this bunch Kensington have been fined £1.225m by the financial regulator for treating borrowers who were in arrears unfairly. Claim those charges back plus the interest and tell them not to add any more to the account. There are a few news stories here you can get the info for a letter to send to them. http://news.bbc.co.uk/1/hi/business/8615870.stm  
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Claret74 V s Barclays.


claret74
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Hi All,

I'm new to posting in this forum but have been reading it for some time.

Last week I wrote to Barclays to claim back bank charges on my personal account and my joint account. Both have different account numbers( Huh obviously you might say!) and they have different sort codes. Today I received 2 identical letters. My first complaint is I signed the letter Mrs Clare Carter and both letters came back today addressed to my husband! Mr Carter has not written to the bank so why are they writing to him?!

The content of the letter is thus:

 

Dear Mr Carter

RE; Sort Code 201854 account numberXXXXX (Now both letters have the same sort code and account number despite writing to them about 2 seperate accounts)

I am sorry you are unhappy with the charges you have incurred. Your comments are receiving attention and one of my team will contact you as soon as possible.

May I take this opportunity to explain that whilst we endeavour to respond to you within timescales outlined in your letter, we cannot guarantee that we will do so.

Sometimes it does take longer to fully investigate a complaint. However we do aim to find a solution within four weeks. If we are not able to do so, we will always write to you explaining what is happening. A full report or an update on our progress will be sent to you within eight weeks.

 

Please refer to the enclosed leaflet which provides you with a more detailed explanation on how we will deal with this matter.

Should you wish to discuss this matter further, please do not hesitate to contact us on 0207 116 4561 or via freephone 0800282390,

Yours sincerely,

Mike Brophy,

Customer Relations Manager.

 

My questions are as follows:

  • Should I phone the bank regarding the wrong name on the letter?
  • Should I also discuss the fact that they have written 2 identical letters about the same account rather that the 2 seperate accounts?
  • Is this a standard letter?

Please help,

Clare

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Hi All,

I'm new to posting in this forum but have been reading it for some time.

Last week I wrote to Barclays to claim back bank charges on my personal account and my joint account. Both have different account numbers( Huh obviously you might say!) and they have different sort codes. Today I received 2 identical letters. My first complaint is I signed the letter Mrs Clare Carter and both letters came back today addressed to my husband! Mr Carter has not written to the bank so why are they writing to him?!

The content of the letter is thus:

 

Dear Mr Carter

RE; Sort Code 201854 account numberXXXXX (Now both letters have the same sort code and account number despite writing to them about 2 seperate accounts)

 

I am sorry you are unhappy with the charges you have incurred. Your comments are receiving attention and one of my team will contact you as soon as possible.

May I take this opportunity to explain that whilst we endeavour to respond to you within timescales outlined in your letter, we cannot guarantee that we will do so.

Sometimes it does take longer to fully investigate a complaint. However we do aim to find a solution within four weeks. If we are not able to do so, we will always write to you explaining what is happening. A full report or an update on our progress will be sent to you within eight weeks.

 

Please refer to the enclosed leaflet which provides you with a more detailed explanation on how we will deal with this matter.

Should you wish to discuss this matter further, please do not hesitate to contact us on 0207 116 4561 or via freephone 0800282390,

Yours sincerely,

Mike Brophy,

Customer Relations Manager.

 

My questions are as follows:

  • Should I phone the bank regarding the wrong name on the letter?
  • Should I also discuss the fact that they have written 2 identical letters about the same account rather that the 2 seperate accounts?
  • Is this a standard letter?

Please help,

Clare

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Hi and welcome,

 

The answer to your first two questions is yes. ( at least that's what I would do). Your third, yes that's a bog standard reply, they will stall you as long as possible. Stick to your timetable.Have a look in the Barclays forum, there's plenty people there willing to help you.

 

Best wishes with your claim.

 

Regards.

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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Hi Scott,

Thanks for replying.

I have posted the same message in the Barclays Forum earlier this evening and as yet had no replies. I'm sure they'll come thought, everyone seems really helpful to each other.

I was really p****d off with the letters back to my husband, what would have happened if he did not know that I was claiming (as is I'm sure the case with some people)?

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Hi Clare,

When BOS first sent me their offer, it had the wrong house number and the wrong post code, god knows how it managed to find me. Seems they have some wee lassie typing out piles of letters and she has not got a scooby! Still got my cash in the end, so can't complain.

 

Regards.

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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Hi Scott,

I think they must mistype our letters in the hope that we won't get them!

Did you pull them up on the mistake they made with your house number and post code?

It's great to hear that you have had some success with Barclays, they seem to hold out to the very last minute don't they.

Do you have any words of advice??

I'm just at the start of all this and looking to claim £3400 without interest. It would be sooooooo lovely to get it all back.

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I had the same thing, Im claiming for two accounts and every correspondence from barclays returned with reference to just one, I have been advised on here to make sure YOU always refer to the two accounts when proceeding.

 

good luck

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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I had exactly the same letter from the same Mike Brophy this morning regarding my business account. What do they mean find a solution within four weeks but a report or update should be with you within eight weeks!!?? It must be a delaying tactic and a standard letter they now send out. So what next??

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Firstly mate, you need to open a thread of your own [spooner v barclays for eg]

Your first letter asking for the charges back would allowed 14 days.

following their reply a LBA again allowing 14 days

they will respond with a partial claim or say they are unable to reach a mutual agreement.

if they do or dont bother replying after 14 days start your claim with MCOL.

make sure you send the bank a schedule of your claim before starting with MCOL.

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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Yep, Ive had the same letter nearly word for word, the next day I got a letter of their offer as a goodwill gesture which was accepted under the conditions i would pursue the remainder. if you hear nothing send your LBA.. keep going your on the right track

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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Firstly thanks for the help and advice its appreciated. In total I'm owed around £500 pounds on my business account. Barclays gave me some very dodgy and false info when i set the account up. They told me I'd ahve to pay £700-800 to set up an overdraft facility of £500!!!! Needless to say I found this a bit strange. The £500 they owe me is from going overdrawn when I didnt have the facility. I have now switched accounts so I'm in no rush for the money which is why I will take it all the way.

 

So from what you are saying you recived a letter shortly after the standard one offering a part payment as settlement??

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YES the next day, but they were signed by two different people which suggests they dont even know what their own department is saying to customers, they are so slack which is why theyre losing out, hee hee.

good news for us though.

To be honest I cant see it lasting, surely they will find a loophole to get them out of paying up sooner or later.

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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Well you would think they would come up with a way off not paying other than stalling people for as long as possible!! I'm sure all the banks between them would of got the best legal eagles on the case working round the clock to come up with something but obviously there isn't much they can do. They haven't stopped charging customers so it appear the money they are taking off people still outweighs the money they are paying out.

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Barclays are so lazy they dont really do their job properly, what it sounds like they have done is responded to your letter for 'MR Carter' and then to the 'MRS Carter' but the admin staff forgot about changing the details, they probably just 'copy & pasted' your std letter, either way dont worry, as long and you referred to and always do in future correspondence with them stating BOTH account numbers you will be okay.

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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I would wait for the 14 days to pass, I had a letter off Barclays on 9th saying now way would they entertain the idea of repaying the charges but then on the 10th I had another letter from another member of staff in the SAME department offering the 'offer of goodwill gesture'.

If you always let your deadline pass, they cant throw it back in your face later and you can calmly say, 'You had acceptable time limits to work with'

I know 14 days seem far away but you will look back and think it was worth the wait.

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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  • 4 weeks later...

Try this one ...this is the simple spreadsheet that works out the 8% statutory interest. Remember though that you dont include the interest until you file your court claim

 

http://www.cag-files.co.uk/barracad/Spreadsheets/England/Simple-charges-calc.xls

Preliminary Letter sent to Woolwich 05/06

LBA sent 19/06

Court claim filed 04/07 : Total £824.75

Acknowledgement of Service 27/07

Defence received 08/08

AQ filed 11/08

Barclays AQ filed 05/09

Hearing date 20/12

SETTLED IN FULL £840.49: 14/12/06

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