Jump to content


  • Tweets

  • Posts

    • I'm trying to unravel this – but I get the impression that there was no contract between you and EVRi and that you didn't even choose them but instead you decided use some third party parcel broker in the USA which organised the delivery. Is this correct? EVRi came into the picture because they would then eventually selected for part of the journey although you had no knowledge that it might be them and I suppose it didn't really matter as long as the item got to you. Secondly, I really don't understand the journey which this item made. You bought the item from somebody in the USA. They then were meant to dispatch it to you to another address in the USA but for some reason or other it came to the UK and then into the hands of EVRi at which point it was lost or stolen. More confusion here because you now tell us that EVRi marked it as being out for delivery but it was never delivered. This suggests that it was going to be delivered to a UK address but earlier on you said that it was going to be delivered to USA address. I think you need to look at the story. Maybe show it to a friend of yours who is not particularly where the details and ask them if they can make head or tail of it and then come back to us with clarification so that we fully understand. Also, I think we'd like to know what the item is, how was it declared, what was the value which was declared. You said it was a valuable item because it was rare and collectable. I gather from this that it is non-fungible. We need to understand more about this. Was an insurance policy purchased to cover it during the delivery process. I understand that this rare and collectable item be valued at £200. Have evidence this value. This could become very important. Also you have given is no idea when this happened. We need to understand the full timescale. There are a number of possibilities here including the possibility of the contract action against EVRi on the basis of your third party rights or an action for negligence but we need to know far more and we need to get a story that makes sense.   Finally, I understand that you have sent the letter of claim. What did it say? How much time did you give them? What did you expect to happen as a result of the letter of claim? Whatever the answers to those questions might be, clearly you had no idea how to proceed after having sent such a letter. A letter of claim is meant to be a serious threat of some legal action if some condition which you have stipulated is not complied with. You set a deadline for compliance and at the end of that deadline you issue the court action. Clearly you are not in a position to do that so your letter of claim is a bluff and undermines your credibility and it will find its way into the EVRi wastepaper basket – if it's not there already.  
    • Good morning. I just wanted to check something please. The other side have moved slightly and negotiated a full and final offer price to end this matter. I am happy with this. However, I want to make sure this is the end of the matter and am emailing the following over to them prior to payment. Is this enough to ensure they can come back for nothing else? Thanks -------------------------------------------------- Dear Sir.   With regards your last email below.   I am pleased to agree to the full and final settlement figure given below.   Can you confirm this payment will be in full and final payment with no further claim to be brought against me in this matter?   Best regards
    • 100% sure I didn't receive it, that why my first post is with the £100 letter.
    • Engine, the technology business Starling Bank was built on, has been busy launching banks around the world, from Romania to Australia.View the full article
    • use this your WS and inc this as an exhibit off to bed now 3 nights been up till 4am aurora watching wont be on too early as it's lambing season out herding with the dog. your WS main thrust is the debt would now be SB'd , the DN was filed xxxyrs+months after it should have been thus unlawfully extending  SB date to infinity. highlight their admittance regarding errors at that time period in your 'redetermination'  paragraph. agreements unreadable. would have already been written off due to SLC age write off criteria has they not issued the claim to stop the SB clock when they had no paperwork to prove their case in the 1st place. never earned over threshold. dx       Erudio - stopped sending email deferments won at FOS DRN-4141462.pdf
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

rightfullymine v Nationwide


rightfullymine
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6214 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

  • Replies 150
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

i recieved a nasty letter from hamiltons legal today threatening to add court and interest costs after we spoke to them last week and agreed to pay £22 a month starting 30th March.. so my husband phoned them and had bulshy guy on the other end who didnt want to listen or help, he was preshering for me to pay by direct debit (which we cant do as it will mean costs if i dont have money in there ready) he wouldnt sent payment slips or a payment card.. anyway my husband said oh well we cant pay any more you will have to take us to court, we are both out of work and chances are when judge sees our other payments he will drop the monthly amount!! then my husband said (out of the blue) can you please send me a copy of the original agreement for this account, i was shocked it showed that he has been listening when i talk about this site. the guy on the other end immediately went on defence and said why are we denying we have the debt? his answer no but we have so many and different companies requiring payment, we dont know who and what we are paying. so will you please send us a the agreement.. with that the guy said yes and put the phone down on my husband!!!

so now i am thinking that i should go to the templates and get the letters sent out to all these companies bugging me! :(

 

Link to post
Share on other sites

jus had a thought and i hope one of you guys will know the answer...

 

my husbands flex account was closed by nationwide a year or so ago.. we came accross an old cheque book.. this gave us the account number we needed and then proceeded to send the SAR..

 

i was wondering, how long do banks and credit cards have to keep our information for our accounts.? how many years could they go back if needed??

 

not for any reason - just wondering :idea:

 

Link to post
Share on other sites

I got money out of the halifax, i closed that account... )No actually THEY closed that account) in 2004!! anyway, what i was goingt o say before i had the OAP moment was, i wrote to them and amended my letter to say i wanted the satements for "The last 6 years of operational banking" as the account was closed in 2004, so i actuallyy got statements from1998 to 2004... very kind of them.. I cited all the charges from 98 - 04 when technically i shouldnt have BUT they paid up so.. i think you should try doing the same.. Now maybe Nationwide wont do, maybe they will.. until you try you will never know...

Link to post
Share on other sites

thats a good idea eggopp, i cant remember when the account was closed but when they send me the info will it go from whenever to now date, or from whenever to when it was closed??

maybe i should write them another letter - will i have to resent a cheque? when will i count the days down from? im not sure what i should do!! thank you for the advice :)

 

Link to post
Share on other sites

hi j

it seems mad that the nationwide and other banks are so willing to pay the bank charges too!! they are just wasting money.. just think if everyone got back whats rightfully theirs and ontop of that court charges the banks would loose all their profits and more!!!!

spread the word ~ claim back wots rightfully yours ~ the CAG way!!!

 

Link to post
Share on other sites

Rightfullymine, if you sent the SAR they should send you info from when you opened your account, whether its 2 years or 20... but since all these crges.. they only seem to provide last 6 years... HOWEVER my experience halfax) is they still have the info and they didnt question my claim at all even though it was more than 6 years,,,

 

I dont think you need to send a new checque just right to them and say 'futher to my request dated..... ' But even if you have to pay again you claim it back

Link to post
Share on other sites

well still nothing,,, time is getting short..

 

i think nationwide must have been snowed under, i am now getting ready to send my LBA for my account

and have not recieved any statements for my husbands account yet!!

 

got my eye on the days ~ still counting!! :)

 

Link to post
Share on other sites

Hi rightfullymine..

 

I am on a similar timescale to you.. sent my prelim off on 13 March.. I received my first fob off letter 23 March and am about to send the LBA on Wednesday... good luck to us both in getting back what is rightfully ours :)

Link to post
Share on other sites

HI GUYS, I GOT THIS LETTER TODAY!:o PLEASE READ IT!!

IS THIS A NORMAL SOD OFF LETTER~OR HAVE I HIT A BRICK WALL & COME TO THE END..

 

This letter was still addressed to MR Rightfully not MRS as it should be!!! :-x

Thank you for your recent letter about charges incurred on your flex account.

Feedback from our members is absolutely invaluable, so we appreciate the time you’ve taken to contact us about this issue. We’re naturally disappointed that we haven’t met your expectations on this occasion.

We are grateful for the opportunity to explain the rationale behind our charging policy and we’re aware there has been a lot of speculation about fees, charges and the impending OFT decision, in the media.

We understand that some customers may experience unforeseen financial difficulties and it’s certainly not our intention to make things more difficult for them. At the same time when you opened your account you agreed to abide by the terms and conditions clearly setting out how accounts should be operated.

Charges are applied to a members account when the account exceeds its agreed overdraft limit or a payment is returned due to insufficient funds. We notify you of the charges incurred, on your monthly statements and the charges are debited from the account 28 days after the statement is produced. We’ll try wherever possible to help you manage your account but it is ultimately your responsibility to ensure that funds are available to cover these charges and any further payments are due.

If you are having difficulty managing your account we may be able to agree to provide you with an overdraft facility/increase your overdraft facility, if you request this in good time. You can apply online, by calling 08457 302010, or by contacting your local branch. Of course acceptance is subject to our lending criteria and cannot be guaranteed. You might also find that the enclosed page is helpful in avoiding future charges.

After careful consideration of your request, we’re sorry that we can’t agree to your charges being refunded. Only in exceptional circumstances do we refund charges and on this occasion we feel it would be unfair to other members who find themselves in a similar situation and whose charges still remain. We realise that our answer will disappoint you however we trust that we have clarified the Society’s position. :confused::eek:

The Nationwide Group uses the Financial Services Authority rules when dealing with customers concerns. We’ve enclosed a leaflet that explains our Internal Complaints Procedure.

If you would like any further information or feel that we have not covered all of your concerns please do not hesitate to contact us.

Yours sincerely

 

the signature begins with B then looks like ec with a circle in the middle ends with either w or n.

the name is not typed underneath. :rolleyes:

 

it then goes on what to do if your still not happy

Under the guidlines of the Nationwide Group Financial Services Authority, you may consider the following course of action if you are not satisfied with my response.

1 Our members service department can review your concerns. I will be glad to refer it for you. If you decide to go ahead with this option, please contact me.

2 If you are still not satisfied, you may then approach the Financial Ombudsman Service for an impartial, independant assessment of the situation.

if you dont come back to us within the next 56 days,i will close our file.

 

also another page under the heading

5 simple ways to avoid bank charges.

 

I WOULD BE GRATEFUL ON YOUR THOUGHTS ON THIS LETTER.. IS IT JUST THE NORMAL FOB OFF? HAS ANYONE ELSE HAD THIS LETTER? DOES ANYONE KNOW THIS NAME IN THE SIGNATURE?

 

THANKING YOU FOR YOUR TIME :)

 

Link to post
Share on other sites

I think it's a load of rubbish imo. Just carry on with the same timescale that you had before.

 

my partner recieved almost the same letter, with the paragraphs in a different order, but it was from a woman, who's job title is "customer experience officer" or something like that!

 

lol

 

Matt

Power tends to corrupt; absolute power corrupts absolutely - Lord Acton.

 

Advice offered by MattyH is without predjudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt. Please research any information I have offered, as I will not be held liable for any incorrect advice i've given you.

 

<--------- If my advice has helped, please tip my scales. 8)

 

For Further advice come into the Chat Room: http://www.consumeractiongroup.co.uk/forum/chat/flashchat.php

FAQ's : http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/

Step By Step Instructions ; http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/31460-example-step-step-instructions.html

Link to post
Share on other sites

hi rightfully, so the nw are glad of the opportunity to explain the rationale for their fees, i couldn't see where on the letter they explained that!!and what a cheek offering you an overdraft to pay off their fees!!!anyway rightfully yes this is just another standard letter keep with your timetable and don't be put off by them, each fob off letter i received was from someone different, dont worry rightfully keep going you are doing well, any questions give me a shout i'm happy to help you any way i can. best of luck xx

Lori

PLEASE HELP OTHERS, WHEN YOU WIN YOUR CLAIM GIVE A LITTLE BACK

 

 

Nationwide **WON**- £3,880.00 14/03/07

 

Nationwide Claim 2 LBA sent 13/03/07

 

 

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...