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    • Hi. Welcome to CAG. How was the car purchased?  
    • Absolutely for the agreement they are referring to.... puts them on notice that this is going to be a uphill fight.   Andy 
    • Particular's of claim for reference only 1. the claim is for the sum of £6163.61due by the defendant under an agreement regulated by the consumer credit act 1974 for hsbc uk bank plc. Account (16 digits) 2. The defendant failed to maintain contractual payments required by the agreement and a default notice was served under s 87(1)  of the consumer credit act 1974 which as not been compiled with. 3. The debt was legally assigned to the Claimant on 23/08/23, notice on which as been given to the defendant.  4. The claim includes statutory interest under S.69 of the county courts act 1984 at a rate of 8% per annum from the date of assignment to the date of issue of these proceedings in the sum of £117.53 the Claimant claims the sum of £6281.14. Suggested defence 1. The Defendant contends the particulars of the claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.3 (3) in relation to any particular allegation to which a specific response has not been made. 2. The claimant has not complied with paragraph 3 of the PAPDC (Pre action protocol) failed to serve a letter of claim pre claim pursuant to PAPDC changes of the 1st of October 2017. It is respectfully requested that the court take this into consideration pursuant 7.1 PAPDC. 3. Paragraph 1 is noted. I have in the past had financial dealings but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification. 4. Paragraph 2 is denied. I have not been served with a default notice pursuant to the consumer credit act 1974. 5. Paragraph 3 is denied. i am unaware of any legal assignment or notice of assignment. A copy of assignment was sent by Overdales solicitors when acknowledgement of receipt of CPR request was received, but this was not the original.   6. Paragraph 4 is denied. Neither the original creditor or the assignee have served notice pursuant to sec86c of the Credit Consumer Act 1974 Notice of Sums in Arrears and therefore prevented from charging interest on debt regulated by the CCA1974. 7. The defendant submitted a request for a copy of the alleged agreement pursuant to s78 CCA 1974. The claimant has acknowledged receipt of request but has failed to comply. The claimant has failed to provide any evidence of balance or Default Notice requested by CPR 31.14 8. It is therefore denied with regards to defendant owing any monies to the claimant. therefore the claimant is put to strict proof to:  a.  Show how the defendant has entered into an agreement with HSBC. b.  Show and evidence the nature of breach and service of a Default notice pursuant to section 87 (1) CCA 1974. c.  Show and quantify how the defendant has reached the amount claimed for. d.  Show how the claimant has the legal right, either under statute or equity  to issue a claim. 8.  As per civil procedure rule 16.5 (4) it is expected claimant prove the allegation that the money is owed. 9.  Until such time the claimant can comply to a section 78 request he is not entitled, while the default continues, to enforce the agreement 10. By reasons of the facts and matters set out above, it is denied that the claimant is entitled to the relief claimed or any relief.     .
    • OK, well rereading the court orders from March, in the cold light of day rather than when knackered late at night, it is quite clear that on 25 June there will only be a preliminary hearing about Laura representing her son.  Nothing more. It's lazy DCBL who haven't read things properly and have stupidly sent their Witness Statement early. Laura & I had already been working on a WS, and here it is.  It needs tweaking now after reading the rubbish that DCBL sent and after all of LFI's comments.  But the "meat" is there. Defendant's WS - version 1.pdf
    • Morning, I purchased a car from Big Motoring World on 10th December 2023 for £14899.00. On the 15th December I had a problem with the auto start stop function of the car in which the car would stop in the middle of the road with a stop start error message. I called the big assist and the car was booked in for February. The BMW was with them for a week and it came back with the auto stop start feature all fine and all error codes cleared on the report from big motoring world. within 5 days I had the same issue. Warning light coming on and the car stopping. I called big assist again and the car was again booked in for an other repair in May. Car was taken back in may, they had the car for a week and returned with the report saying no issue with the auto stop start feature and blamed my driving. Within 5 days of having the car back it broke down again. This time undrivable. I had the rac pick my car up and take to Stephen James BMW for a full diagnostic. The diagnostic came back with the car needing a new fuel system as magnetic swarf was found.  I have sent big motoring world a letter stating all the issues and that under the consumer rights act 2015 I have asked for a replacement vehicle. all reports from Stephen James BMW have been sent over to big motoring world. Big motoring world have come back and said they will respond to my complaint within 14 days for the date of my complaint letter. I am not feeling confident on the response from them, what are my next steps?   Thanks in advance. 
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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UKPC parking invoice - tesco Faraday retail park,Coatbank Street, Coatbridge. ML5 3SQ scotland


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I know of a Tesco that has car park that is never more than half full, This must surely be about generating income, and not solving a non-existant parking problem.

 

As noted earlier in the thread, NOT for Tesco. The income is whatever the PPC can make out of it. All Tesco gets is 'parking control' at no cost to them.

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This firm rossendales just dont get it-my daughters dealings with them are even more unbelievable-she sold her car through a car auction and 10 days later the new owners parked in a NCP and got a ticket-they have been chasing my daughter for well over a year now with usual letters and phonecalls phonecalls are still coming 12 months later -we dont know how to stop them -have written letter-ignored-tell them on the phone what happened and they can easily check with auction and dvla but they still keep ringing -yes i do tape calls-HELP????

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You'll get nowhere with harassment, they are chasing a debt which they believe is owed. They will continue t do so until you pay up - that's they way it works, and there is no point losing sleep over it as there is no 'appeal'.

 

What I would check out, is that she is no longer the RK of the vehicle, and the date this change was noted. Not that it amounts to much, but when requesting details from the DVLA, the requestor must provide the date of the incident, and if this is after the letter from the DVLA stating she is no longer the RK, it is the DVLA who are breaching the DPA by providing misleading information.

 

As for the calls, they are collecting an invoice that is not relevant, if you've said the vehicle was not yours on the date, just keep stating this and hang up. You have to requirement to negotiate or explain. Be polite, but firm.

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Guest Singe80

Before you all start calling me all your stupid names why don't one or two of you do something totally different and pay your contravention? Instead of looking for loopholes and claiming harassment and quoting every act possible just PAY!! You park on private land what gives you the right to park in 2 bays or in a disabled bay without a permit or a parent and child bay when you have no kids? You do it because there are some do gooders on site's like this that say you can. Will these same people back you in court??? Will they pay your court fees???? Doubt it very much. And I know what the next come back will be....... But these people don't take you to court because they're a [problem]. Wait and see people because the people who speak so loudly on here will soon be going into hibernation and you'll wish that you listened to Singe!! A final word would be, when you go into a car park there are generally some white lines, park between them then no tickets get administered, it really is that simple. Good luck to you all!!:rolleyes:

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Before you all start calling me all your stupid names why don't one or two of you do something totally different and pay your contravention? Instead of looking for loopholes and claiming harassment and quoting every act possible just PAY!! You park on private land what gives you the right to park in 2 bays or in a disabled bay without a permit or a parent and child bay when you have no kids? You do it because there are some do gooders on site's like this that say you can. Will these same people back you in court??? Will they pay your court fees???? Doubt it very much. And I know what the next come back will be....... But these people don't take you to court because they're a [problem]. Wait and see people because the people who speak so loudly on here will soon be going into hibernation and you'll wish that you listened to Singe!! A final word would be, when you go into a car park there are generally some white lines, park between them then no tickets get administered, it really is that simple. Good luck to you all!!:rolleyes:

 

Firstly, if one was to pay for the "contravention" it would be lining the pockets of a 3rd party and not the landowner itself.

 

Secondly Mr PPC. these people do support those who are taken to court

 

Thirdly, your final word, most forum users do park between the white lines, its just some PPCs decide that the bay was actually not for parking in. If perhaps there was an appeals system which was independant and actaully worked then I'm sure people on here wouldn't tell innocent drivers to simply ignore you!!!

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Thirdly, your final word, most forum users do park between the white lines, its just some PPCs decide that the bay was actually not for parking in. If perhaps there was an appeals system which was independant and actaully worked then I'm sure people on here wouldn't tell innocent drivers to simply ignore you!!!

 

..not forgetting londoncass, the good old "you can only park for 90 minutes" even though you parked perfectly then spent 2 hours spending loads of money in the shop, then couldn't get served through the tills coz they didn't have enough staff on. The same shop that apparently authorised the [problematic] to issue a scamvoice to you for all this hastle in their shop.

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Guest Singe80

Crem, why if you know you are authorised to park for 90 mins would you spend 2 hours in a shop, surely that's 120 mins. Would you go to a P&D car park and buy a ticket for 90 mins and spend 120 mins shopping?

As for Londoncass, I'm not Mr PPC, I work for a debt collections company who deal with Parking tickets and I hear 101 different excuses every day. There is an appeal procedure and a lot of appeals win. I personally deal with appeals and if I believe the parking ticket is issued when it shouldn't be then I will have it cancelled. But excuses like, I'm not the driver, my permit fell under the seat, trolleys were blowing around the car park etc etc do not wash. You enter the car park voluntarily so abide by it's rules, if you don't then pay the monies owed and stop bleeting on site's like this. It really is pathetic that you can abuse a free car park and then complain when you get a ticket. :eek:

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Guest Singe80
Spot the troll - or perhaps just a lowly employee of UKPC? :lol::lol::lol: Singe80 - if you can't add anything constructive, go away and lurk on another forum.

If I was a troll then I wouldn't tell you what I did. I'm a debt collector, you're obviously a forum reader with not much better to do.....:lol:

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Crem, why if you know you are authorised to park for 90 mins would you spend 2 hours in a shop, surely that's 120 mins. Would you go to a P&D car park and buy a ticket for 90 mins and spend 120 mins shopping?

As for Londoncass, I'm not Mr PPC, I work for a debt collections company who deal with Parking tickets and I hear 101 different excuses every day. There is an appeal procedure and a lot of appeals win. I personally deal with appeals and if I believe the parking ticket is issued when it shouldn't be then I will have it cancelled. But excuses like, I'm not the driver, my permit fell under the seat, trolleys were blowing around the car park etc etc do not wash. You enter the car park voluntarily so abide by it's rules, if you don't then pay the monies owed and stop bleeting on site's like this. It really is pathetic that you can abuse a free car park and then complain when you get a ticket. :eek:

 

You don't believe in many then do you. :)

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Crem, why if you know you are authorised to park for 90 mins would you spend 2 hours in a shop, surely that's 120 mins. Would you go to a P&D car park and buy a ticket for 90 mins and spend 120 mins shopping?

 

 

If I am browsing a store like B&Q or World of Leather where they are hoping I will spend 100s if not 1000s of pounds in their store, I'll take as long as I like and feel free to use their car park for free for as long as it takes.

 

Likewise, if I am in McDonalds, I'll take whatever time I feel like to eat and enjoy a meal without worrying about removing my car from their car park.

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There is an appeal procedure

no there is not

 

and a lot of appeals win.

Really? Where?

 

I personally deal with appeals and if I believe the parking ticket is issued when it shouldn't be then I will have it cancelled.

By what authority will you cancel it? You say you are the DCA, the scamvoice was issued by your client, only they can cancel it therefore.

 

..

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Guest overmydeadbody
Crem, why if you know you are authorised to park for 90 mins would you spend 2 hours in a shop, surely that's 120 mins. Would you go to a P&D car park and buy a ticket for 90 mins and spend 120 mins shopping?

As for Londoncass, I'm not Mr PPC, I work for a debt collections company who deal with Parking tickets and I hear 101 different excuses every day. There is an appeal procedure and a lot of appeals win. I personally deal with appeals and if I believe the parking ticket is issued when it shouldn't be then I will have it cancelled. But excuses like, I'm not the driver, my permit fell under the seat, trolleys were blowing around the car park etc etc do not wash. You enter the car park voluntarily so abide by it's rules, if you don't then pay the monies owed and stop bleeting on site's like this. It really is pathetic that you can abuse a free car park and then complain when you get a ticket. :eek:

 

Singe80, I can only reply regarding the appeals comment you have made as the overstaying, wrongly parking and hidden permit comments do not apply to me. I was quite simply parked in a car park in a bay which had faded markings and was ticketed for "causing an obstruction". Despite asking for the opinion of a police officer who returned an opinion "that i was not causing obstruction" and writing three appeals letters to UKPC stating my points and providing proof the so called "appeal" was turned down. I have seeked legal advice on the matter with every solicitor, advisor and police officer stating the same thing - that I have a watertight case. Quite simply an offence was not committed yet UKPC continue to pester for payment. Their appeals and payment process is absolutely flawed.

I understand that you may be finding it tough now, maybe a few too many people have been using this forum to successfully fight a parking company but it does not require you to market your services on a forum.

 

I would love for you to review my case and give your opinion, maybe you could then pass it one desk to the right and have the UKPC "appeals manager" review my case again!!

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Guest overmydeadbody

I came into this matter unbias, simply in receipt of what I believe was a wrongly issued ticket. After personally experiencing the UKPC "process" I totally agree with crem on this matter. Put simply singe80 you are bias. If you had experienced this process from the other side you would not be stating what you state now.

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Guest overmydeadbody
If I was a troll then I wouldn't tell you what I did. I'm a debt collector, you're obviously a forum reader with not much better to do.....:lol:

 

 

Which debt collection company do you work for and what is your position within that company?

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As for Londoncass, I'm not Mr PPC, I work for a debt collections company who deal with Parking tickets and I hear 101 different excuses every day. There is an appeal procedure and a lot of appeals win. I personally deal with appeals and if I believe the parking ticket is issued when it shouldn't be then I will have it cancelled. :eek:

 

Something not right here. Debt collectors collect debts; they do not listen to appeals from motorists; that is what the PPC's claim to do, and when you refuse to pay the alledged debt is passed to a debt collector.

 

Note the debt collector is powerless to collect PPC money unless a court order is obtained.

 

So it is sound to advice to ignore all correspondence from a PPC. When they pass the debt to a debt collector; inform them that the debt is in dispute, at which point they are required to hand it back to the PPC.

 

As you can see, debt collectors are ineffective, powerless and have no purpose in this world other than to scare and intimidate vulnerable people.

 

No wonder Singe80 gets upset with forums such as this.

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