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    • It would help us to advise you if you fill in the sticky that dx100uk posted yesterday, then we can start looking at this. It's also worth sending off an SAR [click on the letters for further information] to Met, so that you have all the information for later. You don't want to be trying to get hold of it in a rush. HB
    • I chose to transfer my Isa and went through the usual process, giving Shawbrook three weeks' notice, but it did not process the transfer until after my account matured.View the full article
    • so I need to return the questionaire   Do I go for the remediation fre eoption or straight to court?   is there a guide to filling this out or do i just go with what i think? (ie. judege, get all papers, make a decision)  
    • Thanks for replies people, I think i will hold tight for a bit.
    • Can I please have advice on how to deal with Forecourt Eye.  Received a letter claiming I drove off without paying for petrol three months ago...there is a picture of me at the pump and me clearly offering my card to pay - apparently I only paid for some snacks and then left. Its also for a very odd amount 23 - I did check my account and I was charged 1.50 for snacks. I obviously had every intention of paying and for some reason either the transaction didn't go through.    I am kind of fuming about this as I had no idea and if I did not pay I have no idea what the circumstances were , but not a 'drive off' as described by Forecourt Eye. I have no issue paying for the petrol if the payment for whatever reason did not go through. In fact we visited the garage on advice of a friend who has a legal background and offered to pay, the lady behind the till called the manager and we spoke to her on the phone where she robotically said its 'the way it is now and it goes to Forecourt Eye' I then said I am contractually obliged to pay you, not Forecourt Eye.  We are visiting the garage again when the manager is there and will offer to pay again.  Interestingly when we called in the lady behind the till asked if I had called the garage the day before about the matter- I said no that was not me, so somebody else clearly  has had the same issue, I can't see drive off's being that common in any petrol station! So I know I am not the only one.    I know calling Forecourt Eye is not advised, I visited a shell garage yesterday ( really not wanting to ) made sure I had chip and pin and made sure I knew exactly what was being entered into the machine. They now have their threatening posters all over the pumps, basically making them or the garage responsible for any mistake...
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Seasidelady V Halifax****WON 2 CLAIMS SETTLED IN FULL*******


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Thank you.:p

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Still nothing....:(

I think my postie is scared of me....I wait every morning and nearly pounce on him when he gets to my door. he he :p

 

I nearlly hugged him just now as there was an envelope from haliprats..................................... Deep breath.............Nothing :-x

 

I was a wee bit worried about my cheque account as it runs out next month, but i got my new card today, so at least i know my account is fine.

Silver lining and all that.......;)

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There seems to be an awful lot of us in this predicament now. After the Watchdog programme there will probably be another flood as well

HSBC 1st preliminary letter £3692 10.10.06 LBA sent 24.10.06

HSBC 1st Preliminary Letter £3280 10.10.06 LBA sent 24.10.06

Capital 1 SADR 11.10.006

Halifax Visa SADR 11.10.06

CITI SADR 12.10.06

HSBC Gold card SADR 23.10.06

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I seem to waiting for you 2 to be shouting that you have won, i cant wait to see how long it takes now barber, i really hope its soon, its just driving us bonkers..!

 

Will you both be finished on here when you have won?????

I will be here forever...!:lol:

I have posted 3 SARs today, and 1 prelim. All for my family,

 

Dont forget to watch Trever Mcdonald friday at 8. Martin Lewis is on all about the charges. Should be good.

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Oh no not finished OH really bad account with BOS not even started they have not replied to SAR ditto Egg, Cap1 & MBNA will watch that on Friday

HSBC 1st preliminary letter £3692 10.10.06 LBA sent 24.10.06

HSBC 1st Preliminary Letter £3280 10.10.06 LBA sent 24.10.06

Capital 1 SADR 11.10.006

Halifax Visa SADR 11.10.06

CITI SADR 12.10.06

HSBC Gold card SADR 23.10.06

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sea-sidelady, how are things? I see we are both now gold-account customers lol - don't understand how that happened.

 

What banks are you dealing with now, see you have just sent SARs off - am currently doing cap one for me, hsbc for daughter and about to start abbey for my brother, loving it.

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Hi doo.

We must know something by now...!!!!!! :lol: I think gold suits us he he.

 

Can you believe im still waiting. Fingers crossed next week i will hear.

 

And there was me worried that i was going to finished soon.

I am doing....

1 barclays

1 barclays credit card

1 halifax

1 alliance & leicester

 

That should keep me busy for a while.....:D

 

From what i can tell barclays seem to be the worst, haliprats seem to be the easiest. Oh well time will tell which is the easiest. As long as we get paid back, it makes no difference i suppose.

 

Good luck for all the extra ones you are taking on. Hope its a smooth ride for you.

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Well i have just checked my account and theres nothing there..:(

 

So i shall be waiting for my postie, ready to pounce!!!!!!!:lol:

Poor postie,

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I got the 1 I issued online paid on Friday directly into an accoutn that had been closed for 5 years! This was issued 6 weeks after the 1s I did at Court so I think that is the way to go with them it seems to grab their attention more!

HSBC 1st preliminary letter £3692 10.10.06 LBA sent 24.10.06

HSBC 1st Preliminary Letter £3280 10.10.06 LBA sent 24.10.06

Capital 1 SADR 11.10.006

Halifax Visa SADR 11.10.06

CITI SADR 12.10.06

HSBC Gold card SADR 23.10.06

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That was genius of them to send it to a closed account..!

Have you got it sorted? Will they pay by cheque if the accounts closed then?

HOW TO...DUMMIES GUIDE TO CAG...Read here

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Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

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They allowed me to take the money out

HSBC 1st preliminary letter £3692 10.10.06 LBA sent 24.10.06

HSBC 1st Preliminary Letter £3280 10.10.06 LBA sent 24.10.06

Capital 1 SADR 11.10.006

Halifax Visa SADR 11.10.06

CITI SADR 12.10.06

HSBC Gold card SADR 23.10.06

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I think he is avoiding me...:p lol

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I dont know about you SSL but I am just about at the stage of driving to Halifax & physically demanding the money. They agreed last Thursday on my husbands claim to pay in the money they think they owe him if we didnt issue the Baliffs warrant & they would after that make an application to have Judgment setaside. Guess what the money still isnt there

HSBC 1st preliminary letter £3692 10.10.06 LBA sent 24.10.06

HSBC 1st Preliminary Letter £3280 10.10.06 LBA sent 24.10.06

Capital 1 SADR 11.10.006

Halifax Visa SADR 11.10.06

CITI SADR 12.10.06

HSBC Gold card SADR 23.10.06

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You cant issue a Baliffs warrant for anything over 5K you have to issue a Writ to transfer to the High court then issue an aplication for the High Court Sheriff to take possession its a really long process. They know theyve got you yet again!

HSBC 1st preliminary letter £3692 10.10.06 LBA sent 24.10.06

HSBC 1st Preliminary Letter £3280 10.10.06 LBA sent 24.10.06

Capital 1 SADR 11.10.006

Halifax Visa SADR 11.10.06

CITI SADR 12.10.06

HSBC Gold card SADR 23.10.06

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That is unbelievable Jaynekul, i cant believe your still waiting to be paid after they agreed to pay out..!

 

I hadnt realised that it was such a drawn out procedure if the claim was over £5k. I just asumed the ballifs would go in.

 

Serves me right for assuming. I should know better than assume things with all this.

 

I cant believe im still waiting to hear, i mean my claim was served on 22nd Jan and i still havnt heard anything.

 

I wonder if standing out side the court with a huge poster will make them move faster....:lol: :lol:

HOW TO...DUMMIES GUIDE TO CAG...Read here

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I have just phoned the court as im starting to get a wee bit impatient...!

 

Now i just want to scream.

 

They STILL havnt got round to it yet. I have been told to ring back in 2 weeks to see if they have got to it yet..:-x :-x

 

I told her i filed on 8th January i thought it would of been settled by now, but she says they are only a little office and i need to just bear with them.

 

I asked if my judgement will stand as i havnt heard and apparently it depends on who filed first me or them, but we wont know for at least another 2 weeks..!!!

I am sooo mad.

 

They should have a smiley with steam coming out of its ears....!!!!!!

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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You should complain to the Court manager there is a level of service they are supposed to provide & that is well below

HSBC 1st preliminary letter £3692 10.10.06 LBA sent 24.10.06

HSBC 1st Preliminary Letter £3280 10.10.06 LBA sent 24.10.06

Capital 1 SADR 11.10.006

Halifax Visa SADR 11.10.06

CITI SADR 12.10.06

HSBC Gold card SADR 23.10.06

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