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Halifax (Bank of Scotland) AGAIN!!!!


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For anyone who is interested - Had a bit of a mishap over xmas, incurred £104 charges. Asked customer services for a refund and they offered to refund 2 of the 4 misdemenours, which I refused. Spoke to complaints dept, and explained I had already claimed successfully via court action recently, so would they refund these charges? They said start a new claim! So, I will!

 

They certainly have not reduced there charges either, still £30 a pop, even though the credit card companies have reduced there's to £12. Is that what the Halifax means by "Giving you extra".

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