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    • My understanding is that they won't provide the name to me whether the investigation is Live or Closed, & I have no legal rep as I didn't have P.I. Cover on my policy, & am intending to claim using OIC.org.uk, but remain completely stuck as they 100% cannot open a claim on the portal without both the Reg. No. & Name of the other driver.  
    • thanks again ftmdave, your words are verey encouraging and i do appreciate them. i have taken about 2 hours to think of a letter to write to the ceo...i will paste it below...also how would i address a ceo? do i just put his name? or put dear sir? do you think its ok?  i would appreciate feedback/input from anybody if anything needs to be added/taken away, removed if incorrect etc. i am writing it on behalf of my friend..she is the named driver  - im the one with the blue badge and owner of the car - just for clarification. thanks in adavance to everyone.       My friend and I are both disabled and have been a victim of disability discrimination on the part of your agents.   I have been incorrectly 'charged' by your agent 'excel parking' for overstaying in your car park, but there was no overstay. The letter I recieved said the duration of stay was 15 minutes but there is a 10 minute grace period and also 5 minutes consideration time, hence there was no duration of stay of 15 minutes.   I would like to take this oppertunity to clarify what happend at your Gravesend store. We are struggling finacially due to the 'cost of living crisis' and not being able to work because we are both disabled, we was attracted to your store for the 10 items for £10 offer. I suffer dyslexia and depression and my friend who I take shopping has a mobility disability. We went to buy some shopping at your Gravesend branch of Iceland on 28th of December 2023, we entered your car park, tried to read and understand the parking signs and realised we had to pay for parking. We then realised we didnt have any change for the parking machine so went back to look for coins in the car and when we couldnt find any we left. As my friend has mobility issues it takes some time for me to help him out of the car, as you probably understand this takes more time than it would a normal able bodied person. As I suffer dyslexia I am sure you'll agree that it took me more time than a normal person to read and understand the large amount of information at the pay & display machine. After this, it took more time than an able bodied person to leave the car park especially as I have to help my friend on his crutches etc get back into the car due to his mobility disability. All this took us 15 minutes.   I was the driver of my friends car and he has a blue badge. He then received a 'notice to keeper' for a 'failure to purchase a parking tariff'. On the letter it asked to name the driver if you wasnt the driver at the time, so as he wasnt the driver he named me. I appealed the charge and told them we are disabled and explained the situation as above. The appeal was denied, and even more so was totally ignored regarding our disabilities and that we take longer than an able bodied person to access the car and read the signs and understand them. As our disabilities were ignored and disregarded for the time taken I believe this is discrimination against us. I cannot afford any unfair charges of this kind as I am severely struggling financially. I cannot work and am a carer for my disabled Son who also has a mental and mobility disability. I obviously do not have any disposable income and am in debt with my bills. So its an absolute impossibility for me to pay this incorrect charge.     After being discriminated by your agent my friend decided to contact 'iceland customer care team' on my behalf and again explained the situation and also sent photos of his disabled blue badge and proof of disability. He asked the care team to cancel the charge as ultimately its Iceland's land/property and you have the power over excel parking to cancel it. Again we was met with no mention or consideration for our disability and no direct response regarding the cancellation, all we was told was to contact excel parking. He has replied over 20 times to try to get the 'care team' to understand and cancel this but its pointless as we are just ignored every time. I believe that Ignoring our disability is discrimination which is why I am now contacting you.     I have noticed on your website that you are 'acting' to ease the 'cost of living crisis' : https://about.iceland.co.uk/2022/04/05/iceland-acts-to-ease-the-cost-of-living-crisis/   If you really are commited to helping people in this time of crisis ..and especially two struggling disabled people, can you please cancel this charge as it will only cause more damage to our mental health if you do not.  
    • I've also been in touch via the online portal to the Police's GDPR team, to request the name of the other Driver. Got this response:   Dear Mr. ---------   Our Ref: ----------   Thank you for your request which has been forwarded to the Data Protection Team for consideration.   The data you are requesting is third party, we would not give this information directly to you.   Your solicitor or legal team acting on our behalf would approach us directly with your signed (wet) consent allowing us to consider the request further.   I note the investigation is showing as ‘live’ at this time, we would not considered sharing data for suggested injury until the investigation has been closed.   If you wish to pursue a claim once the investigation has been closed please signpost your legal team to [email protected]   Kind regards   ----------------- Data Protection Assistant    
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    • Hi everyone, Apologies for bringing up the same topic regarding these individuals. I wish I had found this forum earlier, as I've seen very similar cases. However, I need your help in figuring out what to do next because we've involved our partners/resellers. I work as an IT Manager in a company outside of the UK. We acquired a license from a certified reseller (along with a support agreement) and also obtained training sessions from them. The issue arose when we needed to register two people for the training sessions, so we used an external laptop for the second user to keep up with the sessions for only a month. During this period, the laptop was solely used for the training sessions. After two weeks, my boss forwarded an email to me from Ms Vinces, stating that we are using illicit software from SolidWorks. Since this has never happened to me or anyone we know, I went into panic mode and had a meeting with her. During the meeting, we explained that we were using an external laptop solely for the training sessions and that the laptop had not been used within the company since her email. She informed us that for such cases, there are demos and special licenses (though our reseller did not mention these types of licenses when we made our initial purchase). She then mentioned that we had utilized products worth approximately €25k and presented us with two options: either pay the agreed value or acquire SolidWorks products. We expressed that the cost was too high, and our business couldn't support such expenses. I assured her that we would discuss the matter with the company board and get back to her. After the meeting, we contacted the company reseller from whom we purchased the license, explained the situation, and mentioned the use of an external laptop. They said they would speak to Maria and help mediate the situation. We hoped to significantly reduce the cost, perhaps to that of a 1-year professional license. Unfortunately, we were mistaken. The reseller mediated a value €2k less than what Maria had suggested (essentially, we would need to acquire two professional lifetime licenses and two years of support for a total of €23k). This amount is still beyond our means, but they insisted that the price was non-negotiable and wouldn't be reduced any further. The entire situation feels odd because she never provided us with addresses or other evidence (which I should have requested), and she's pressuring us to resolve the matter by the end of the month, with payment to be made through the reseller. This makes me feel as though the reseller is taking advantage of the situation to profit from it. Currently, we're trying to buy some time. We plan to meet with the reseller next week but are uncertain about how to proceed with them or whether we should respond to the mediator.
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Equita and Newcastle PCN


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point of note for when/if you make a thread regarding the £2.20 toll charge. arnold clerk should not be paying them blindly and most certainly not adding an admin fee because they did pay it.

need my questions in my last post answering please @fedup1724

dont contact the bailiffs anymore esp by PHONE!! :frusty:.

let things die naturally for the minute through radio silence

dont answer the door if someone does appear.

 

dx

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Sorry had to go make sure dad was ok. 

No that was all i received.

The email.

Nothing was on the car just email from work and no just text from bailiffs 

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Just to clarify as this is very very important, ......

you found no PCN on the windscreen when returning to the car? and any subsequent paperwork would have gone to the registered keeper of the vehicle, the hire company ?

if this is true then you can get this appealed by using the right forms and totally overturned and reset back to just the pcn sum owing

however i would check things over carefully if you can.

most council pcn's have a web address whereby you can go look at photo's taken at the time.

can you do that please? or not?

 

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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If you give me 10 mins I will look.

Thanks for this.

I have looked on website.

I cannot find my pcn number.

I cannot remember at all there being a ticket being on my car and have not received anything in writing from Equita.

Can i not try and ring the council and explain to them how crap the bailiffs have been and say iol pay it straight to them.

I dont want my kids upset by this they have had enough to deal with

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just type no need to keep hitting quote

pcn number is on your notice to owner

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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ok well time to ring the council then but i expect they'll blank you.

now something else that strikes me 

in your pdf's you indicated 3 issues.

a council vanishing windscreen PCN (Penalty Charge Notice) for a street parking overstay now involving bailiffs (this thread)

a Speculative invoice ANPR detection PCN (parking charge notice) from mr baywatch for an overstay. 

a tyne tunnels £2.20 missed toll payment PCN that went to arnold clarke that they paid it + their scam fee.

..........

now did you change your car before or after all these? or is one a diff car? as they all reference the same toyota?

cause how come if arnold clark paid the tunnel toll ...how come they didnt pay the other two then bill you too?

something is not right here.

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

I think Tyne tunnel went straight to Arnold Clark and the other 2 went to lease office at work.

However I just looked and I believe the trust have paid it. Can you give me 2 mins while I redact bits of the email

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what ruddy trust??

again that makes no sense!

they all use the reg number.

that means things can only be sent to the registered keeper on the cars v5c - who is ??

you keep omitting to answer my questions in my posts and just going off on your own logic and forgetting to answer them properly 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Ok this email was sent with it and the trust have been claiming something off my wages for ages (i did warn you i was bad) 

Please find attached a copy of a parking notice that has been issued against your lease vehicle.

we would encourage you to take immediate action to prevent the notice escalating from £50.00 to £75.00 on 31st January 2024.  All information is contained within the notice including instructions on what to do next.

Please note if you do not pay this fine or an appeal is denied and  receive a further notice, the value of the further notice will be paid in full and you will be recharged the full amount, including any increased fees/administration costs.

I work for an nhs trust who i lease my car from. They get their cars from a number off agents, mine is from Arnold Clarke. I am the leaseholder, the renter of said car, the NHS trust/Arnold Clark is the owner.

Apologies as i mentioned, im new to this, totally unorganised and grieving tbf doodoo scared. 

I really appreciate the help 

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nothing to be scared about at sll...

what are you scared over ...

lets get that out the window then p'haps we can be given some logical answers as this is all mad.

who is the owner on the cars v5c document?..have you got a copy of it?

when someone get's a pcn, it will go to the registered keeper of the car, (as whomever issued the pcn will log a reg number, then ask the dvla whom is said person on their database for a fee) 

if the RK are a lease company, the lease company should inform the pcn sender of the details of the named HIRER. 

the pcn issuers then must reset everything and write a new pcn to the stated hirer including a copy of the relevant hire agreement.

if the hirer was not the driver, then they should write back to the pcn issuer stating who the driver at the time of the PCN was.

the PCN issuer should then reset everything again and sent a new pcn to the named driver.

thats how things work by LAW.

if someone in one of the stages has messed up then any pcn is void.

lets just assume that the nhs trust is the hirer, the nhs trust just cant payt any pcn they get whereby they know the driver was you and then dock it from your wages!! thats THEFT!!

any PCN is solely a matter between whomever was the DRIVER and the PCN issuer, NOTHING to do with any hire company who should be transparent. nothing to do with your employer the hiree, they should be transparent. 

now if the pcn issurer has written to the DRIVER and they fail to pay a PCN , eventually the registered keeper ONLY could be held responsible. but that doesnt fit any of your PCN's esp this one!!

neither should pay anything to anyone not doc your wages nor add admin fees.

again something is not right here.

dx

 

nothing to do with  

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Actually you making me go back and double check the Arnold Clark thing rang a bell and the trust took all the payments off my wages. 2 months £111 & 2 months at £115. Im fairly sure that means its paid off?

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they should not be docking your wages for ANY PCN's thats £452 they've taken for WHAT?

i VERY much doubt its for this PCN at ALL!!

the maths makes no sense.

even if it had gone all the way through to bailiffs they can only add £310, £310+£50=£360...not £452!!

....................

i have attached one of your pdf's, is that your home address blanked out in otherwords that notice to owner went to YOU?

so this pcn with bailiffs (IF its the same numbered one!!) wasnt paid in 14 days @£25, so it went to £50.

now you state there was no pcn on your windscreen, though the NTO attached states there WAS.

so you did not get the original PCN,

the council never sent you one with your name and address after they must have been told who was leasing the vehicle when the council wrote to our employer the hiree and they told them you were the leaser from the trust.

the council should have sent a new pcn and  reset everything.

so you appear to me to have legal cause to appeal using the correct forums by reading    

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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It is my work lease car address (hospital). They added 12.50 too for admin fees 🤨.

Lease Car Ins Excess 12.50
263 Lease Car Excess 11 5.08

Lease Car Ins Excess 12.50
263 Lease Car Excess 115.08

Lease Car Ins Excess 12.50
263 Lease Car Excess 111.08

Lease Car Ins Excess 12.50
263 Lease Car Excess 111.08

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the councils notice to owner wasnt even addressed to YOU at your home address as the named driver. 

the NHS should have responded to it naming you to the council as the leaser THEN the council should have sent YOU new PCN to your address this resets everything back to £25 if paid within 14 days, else £50...NOT £159. i will guess they didn't?

so you neither saw nor got the YELLOW PCN sticker envelope from the windscreen of you car at the time of the offence, nor were sent one later in the post, this PCN is probably appealable -  use the forms i pointed too above (ONLY do this if you def never saw/got a PCN dont appeal if you did) lie ) 

now as for the bailiff ...you said earlier:

12 hours ago, fedup1724 said:

I rang the lovely Equita up and surprisingly got a lovely girl who set up a payment plan of £59 monthly for me starting 5th April......champion no bailiffs. WRONG!

what cause you to ring the bailiff? you must have gotten the Notice Of enforcement through your letterbox NOT a txt or phonecall. 

lastly...

the NHS where you are should NOT BE DOCKING YOUR WAGES FOR UNPAID COUNCIL PCN's (if thats what this code 236 is in your lastest PDF?)

if you've a union there id go have a chat with their legal rep.

anyway look im not being funny but you seem all over the place so we cant really rely upon just today's story ....

with CCJ's

toll fees 

PCN's

wages being docked 

and poss debts too?

you must be all over the place...hence the pirate ship comment.

if you want help with all of it.

get your head together on each problem

start a thread on each (even debts)

and WE WILL HELP.

just before i go.

it makes me laugh a finance company arnold clarke paid a toll fee £2.20+£32 admin fee + £20 their FEE...:pound:

have you always had the same car since last summer?

thats totally bonkers for them to even be involved in.

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Just the phone call and fear of the kids being involved and it upsetting them. 

Sadly I have remembered I went over my miles as this latest car took ages to get here (we get them brand new)

I kept my old one 1yrs longer, it was mileage over what I had been allocated that they were deducting.

I need to Get exactly what the payments were for

I haven't answered the bailiffs through paper means it was purely done through returning a phone call and a quick google. 

I have no recollection of a pcn on the car, if there had of been It would of been a reminder to pay it but this was the last week of my mums life. Things were stressful so as ive said, I don't remember getting one.

I appreciate everything you lot do and have a fantastic union guy so will get him on board 🏴‍☠️

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full circle again.

you've a habit of not answering direct questions directly.

lets try this another way.

for all these recent pcns be them for parking, toll charges are whatever...

is this the same CAR for everyone of them.??

nice you've resolved what these mystery charges were though docked wages, mileage not them taking PCN's from wages.

i think this removes the need for union involvement as the trust are not taking PCN Fees from wages.

 

full circle againx2

if you did not physically collect the PCN from the windscreen nor did you latterly get a new one regarding the offence sent to YOU and YOUR home address then use the forms and appeal.

you dont have to put any waffle or reason as to why you never got the PCN, just you didn't.

it's for THEM to prove you DID get one.

if if if the bailiff appears, just remember hes not out to do anything nasty or wrong.

if you WISH, get your mobile phone...film him

pop outside to see him, tell him the PCN is being appealed as you never received it.

they know the score and will leave.

there's no need to txt or tell him previous nor his company you are appealing, they'll soon findout.

in a way it as good your DD failed. as you dont owe them anything.

once the appeal is accepted. everything will be rolled back to as if you'd just got the PCN.

so if all goes well all you need is £25 in a few months to pay in and this will all be over.

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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