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    • Which Court have you received the claim from?  CIVIL NATIONAL BUSINESS CENTRE, NORTHAMPTON Name of the Claimant?  LOWELL PORTFOLIO LTD How many defendant's joint or self?  SELF Date of issue – top right hand corner of the claim form – this in order to establish the time line you need to adhere to.  03 MAY 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  THE CLAIM IS FOR THE SUM OF £6000 DUE TO THE DEFENDANT UNDER AN AGREEMENT REGULATED BY THE CONSUMER ACT 1974 FOR A LLOYDS BANKING GROUP PLC ACCOUNT WITH AN ACCOUNT REFERENCE OF (ACCOUNT NO. 16 DIGITS LONG). THE DEFENDANT FAILED TO MAINTAIN CONTRACTUAL PAYMENTS REQUIRED BY THE AGREEMENT AND A DEFAULT NOTICE WAS SERVED UNDER S.87(1) OF THE CONSUMER ACT 1974 WHICH HAS NOT BEEN COMPLIED WITH. THE DEBT WAS LEGALLY ASSIGNED TO THE CLAIMANT ON (DATE) NOVEEMBER 2016 NOTICE OF WHICH HAS BEEN GIVEN TO THE DEFENDANT. THE CLAIM INCLUDES STATUORY INTEREST UNDER S.69 OF THE COUNTY COURTS ACT 1984 AT A RATE OF 8% PER ANNUM FOR THE DATE PF ASSIGNMENT TO THE DATE OF ISSUE OF THESE PROCEEDINGS IN THE SUMBE OF £0.00. THE CLAIMANT CLAIMS THE SUM OF £6000. What is the total value of the claim? £6500 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? YES, NOTICES OF CLAIM.  Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred?  YES  Did you inform the claimant of your change of address?  NO Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account?  CREDIT CARD When did you enter into the original agreement before or after April 2007?  BEFORE   Do you recall how you entered into the agreement...On line /In branch/By post?  I DONT RECALL   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ?  NO   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim.  DEBT PURCHASER.   Were you aware the account had been assigned – did you receive a Notice of Assignment? THE FIRST I RECALL WAS A LETTER FROM LOWELL SAYING THEY NOW OWNED THE DEBT.  Did you receive a Default Notice from the original creditor?  NOT THAT I RECALL OR BEEN PROVIDED WITH THROUGH CCA REQUESTS.AT LAST REQUEST THEY SAID THEY WERE AWAITING THE DEFAULT NOTICE AND NO ACTION WOULD BE TAKEN UNTIL RESPONDED WHICH TO DATE I'VE NOT HAD OR SEEN.  Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ?  NO, I RECEIEVED LETTERS OF CLAIMS   Why did you cease payments?  I WAS UNDER MEDICAL CARE WHICH CAUSED ME NOT TO WORK. AROUND THAT TIME LOWELL HAD WANTED ME TO INCREASE MY PAYMENTS AS IT WOULD TAKE TOO LONG TO CLEAR THE DEBT. I HAD BEEN PAYING THEM WHAT I WAS PAYING THE BANK. I EXPLAINED MY THEN HEALTH & FINANCIAL POSITION AND THAT I WAS UNABLE TO DO SO. THEY PUT A HOLD ON MY ACCOUNT FOR A FEW MONTHS SO I CANCELLED MY DIRECT DEBIT. I MADE A FULL AND FINAL OFFER WHICH WAS REJECTED. WHEN THEY WANTED PAYMENTS TO RESUME I EXPLAINED I WAS IN A WORSE FINANCIAL POSITION, STILL UNDERTAKING TREATMENT AND NOW UNEMPLOYED SO COULD NOT START PAYMENTS AS THEY WANTED. AFTER SENDING MY FINANCIAL SPREADSHEET THEY KEPT SENDING LETTERS ASKING WHAT I WAS GOING TO DO. I COULDN’T SEE A WAY FORWARD I FELT STREESSED AND UNDER PRESSURE SO WROTE THAT I WOULD NOT BE CORRESPONDING WITH THEM ANYMORE.    What was the date of your last payment? NOVEMBER / DECEMBER 2018   Was there a dispute with the original creditor that remains unresolved? NO   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? I COMMUNICATED MY FINANCIAL PROBLEMS WITH THE CREDIT CARD COMPANY, WE MADE A MONTHLY PAYMENT AGREEMENT WHICH WAS KEPT FOR SEVERAL YEARS UNTIL DEBT WAS SOLD.  
    • Perhaps you would care to read this and reflect on your continuing comparison of Israel to Nazi Germany Jugg    ALEX BRUMMER: How grotesque of pro-Palestine protesters to besmirch Auschwitz, the place where my grandparents died WWW.DAILYMAIL.CO.UK As the son of a refugee from the horrors of the Holocaust, I can feel nothing but contempt for the ignorance, gross... My elderly aunt Sussie and cousin Sheindy had been teenagers at Auschwitz and Belsen but survived and are alive to this day. What they will make of the protesters who waved flags, heckled and chanted as Israelis took part in the March Of The Living – the annual walk from Auschwitz to Birkenau – I cannot imagine. The images now circulating of the protesters are indescribably disturbing. They can only bring back memories of those final moments Sheindy shared with my grandparents when my grandmother Fanya squeezed her hand and told her to lie about her age to avoid the gas chambers. Claiming she was older, and could work, meant that Sheindy lived, not died. The outrage perpetrated by Hamas on October 7 has brought back the most terrifying memories for these two women – memories of pillage, mutilation and starvation. The Holocaust, or Shoah to use the Hebrew word, was the deliberate, industrial-scale killing of Jews.  It is bad enough that pro-Palestinian and pro-Hamas sympathisers have chosen to steal the language of the Holocaust.  Any comparison between Israel's retaliation and the monstrous genocide of the 1940s is odious and anti-Semitic
    • Thank you JK2054 and BankFodder for your replies. The information requested is as follows:   My wife and I are sole traders supplying bespoke, handmade wedding trays and other items through our website. We do not sell on ebay. We had an order for two trays (invoice value £370) that were shipped on Monday 25th March. We used P2G as the broker and Evri as the shipper. We declared the value but did not take out insurance. As the trays were a present for a wedding on Saturday 30th March we checked the progress of delivery on the Thursday to see that there had been an attempt to deliver on the 27th but the driver failed to deliver as the customer’s gate was shut (customer informs us that the gates are open between 7am-7pm. We contacted the customer who informed us she had been waiting in all week and there had been no attempt of a delivery. Evri allege they attempted to deliver on the 28th & 29th. On the P2G web site on the 4th April at 14.17 it stated that the customer refused delivery. At 14.28 it updated to say there was a problem with the address and at 14.32 updated to say the customer had refused delivery. At 14.35 updated again to say it was being returned. Last entry was on the 7th April that it was being processed at the depot. We never received it. I have had six web chats with P2G between the 4th-30th April. On the 26th April, I had an offer of £20 plus cost of delivery (£6.72) from P2G which I rejected. During this time, I also contacted Evri that resulted in an email from Evri Customer Services (20th April) stating that they had lost the parcel. I replied requesting details of the attempted delivery but received no reply. After emailing Evri again on the 23rd asking again for the information I received a phone call from someone called Haleemah on the 25th who apologised and promised to send an email with a link to submit a claim form. I subsequently received an email with the link which only took me to a page that stated “Page not found”. After informing Evri customer services of the problem (to which no reply was forthcoming) a couple of days later I retried the link but it only took me to the Evri website. I believe that I have a good case against both companies but would appreciate guidance on which path to go down. I have read most of the information on this site, which has been very helpful and much appreciated, particularly the various court transcripts. I appreciate that this process is a marathon and not a sprint and am fully aware that I need to get everything in the correct order before starting on the legal road. I am sure this covers the current position but if further info is needed please let me know.  
    • Everything at small claims revolves around informality and common sense, there are no "special" ways to have to do things. The site manager's WS will be like yours and the one I linked to - just much shorter.  There need to be the introductory hearings about the case, the parties, etc., and the concluding Statement of Truth. In the middle just a couple of paragraphs where they say who they are, how they know you, and about permission being given by the landowner to use the car park. Superb.  I've added another section about the signage to the suggested WS sections three posts above. Yes, it's perfectly possible.  It'd be a good idea to phone the court on the 18th to see if they have paid.
    • OK thank you very much. I will prepare my WS as you advise.  I will indeed be preparing the WS over the weekend. I will also post UKPC's on Wednesday by 2nd class mail. As they have until the 17th to pay the court fee, is it possible they might discontinue at that stage too? Also I wanted to ask, in what form should the site manager's statement come? And the site owner if i can contact them? I will get photos of the signage to share with you also. Thank you.
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Capquest/resolvecall Text message - old MBNA Card debt well SB'd!! - but i've moved around


HappyDay2222

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Hi everyone,

Quote

I've received a random text message from a company called Resolvecall asking if I am the person they named in the text and 'to stop a doorstep visit I must respond yes or no to the text'.  No other information has been given but I've googled them and understand they are a debt collection agency.  I do not owe anything, have a good credit rating and the only debt I can think of goes back to 2007/2008 when I had a truly awful life event and nervous breakdown.   As far as I understood that debt was statute barred as over 6 years old and I have heard nothing for years about it.   This is now causing me a lot of worry and I do not know what to do next.   Is it best if I respond 'yes' and ask for more information? Should I contact a solicitor?  I am not a homeowner and stay with friends so do not want any doorstep visits to trouble them at their home as threatened on the text.  I've also just had a major bereavement  so this couldn't have come at a worse time to have to deal with.  Any advice would be very welcome as this has made me feel so ill and stressed.  Thank you :-)   

I've received a random text message from a company called Resolvecall asking if I am the person they named in the text and 'to stop a doorstep visit I must respond yes or no to the text'. 

No other information has been given but I've googled them and understand they are a debt collection agency. 

I do not owe anything, have a good credit rating and the only debt I can think of goes back to 2007/2008 when I had a truly awful life event and nervous breakdown.   As far as I understood that debt was statute barred as over 6 years old and I have heard nothing for years about it. 

 This is now causing me a lot of worry and I do not know what to do next.   Is it best if I respond 'yes' and ask for more information?

Should I contact a solicitor?

  I am not a homeowner and stay with friends so do not want any doorstep visits to trouble them at their home as threatened on the text. 

I've also just had a major bereavement  so this couldn't have come at a worse time to have to deal with. 

Any advice would be very welcome as this has made me feel so ill and stressed. 

Thank you :-)   

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Please don't post solid blocks of text. It is very difficult to read especially for people using small screen such as telephones.

Ignore this company. Ignore their texts. Don't worry about it. They are fishing and this is where they make their money. They are bounty hunters

If you get a letter then come back here and tell us – but it in general, simply ignore them.

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a DCA is NOT A BAILIFF

and have 

ZERO legal powers on ANY debt - no matter WHAT it's type

repost any txts to spam 7726

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Posted (edited)

Report the unsolicited spam text to 7726.

Do not engage with snotcrawl 

Whatever they wish to convey can be committed in writing.

Absolutely ZERO need  for any solicitors, DCA's have no legal powers anyway, as DX says. They are NOT bailiffs, they're just wannabee bullies.

Easily seen off and made to scurry off back under the rock from whence they came.

Edited by Bazooka Boo

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Thanks for the replies and advice.  I want to make sure though they don’t visit or harrass my friends at home.

How do I find out what they are talking about? I can’t see how I can without contacting them and asking them to put it in writing to my solicitor.

Would sending a statute barred letter be a sensible option or request for info at this stage?  

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you dont need a solicitor.

i will guess they are acting for cabot as that seems to be their main client on very old sb debts, hoping the mug they pick on wets themselves and panics and makes a payment which goes directly in his pocket for his drinks down the pub later.

theres not  lot you can do to stop any powerless idiot turning up .

but it's very rare they do.

 can i guess that since those debt days you have moved from the address you took it out at?

they most certainly wont be visiting where you are now and i doubt very much the msg states that they WILL be visiting anyway, every word but WILL.

dx

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Dx100uk - the text msg says my name then ‘your account has been passed to us for a home visit - to prevent please visit’ and then their website link.

If I click on the website link it just opens a box saying ‘we have some important information for you please confirm your identity’ then my name and a click yes or no.   

Yes I moved address 14 years ago and haven’t heard anything since.  

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then their client whomever that is could get a backdoor ccj using that old address.

it cant harm you in this instance to id yourself-  in fact to the above its to your advantage

to do so.

that way you'll find out about the debt and whom their client is.

then you can send their client, the debt owner our SB letter from the debt collection library and protect yourself from backdoor litigation.

even though the debt is sb'd until they are told so their client could still launch and win by default a court claim you know nothing about.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Dx100uk - thank you that’s good to know.

I’ve identified myself and the details they give are relating to a debt with Mbna - purchased by Capquest who have now passed it on to Resolvecall.   

There are 2 letters I can view, one dated today from Capquest advising it’s been passed over and giving their reference number.  
The second letter also dated today from Resolvecall giving their clients (Capquest) ref number plus one of their own.  

Where do I go next from here please? 

 

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good thats prefect.

simply send capquest our sb letter by ROYAL MAIL 2nd class stamp willl do , get free proof of posting from any po counter.

make SURE you either staple a copy of one of capquests letters to the sb letter or quote both capquest erf number and the mbna card number on it. (if given)

thread title updated.

moved to mbna forum.

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • dx100uk changed the title to Capquest/resolvecall Text message - old MBNA Card debt well SB'd!! - but i've moved around

immaterial it's sb'd regardless.... unless someone has done ID theft on you. but as you say its not on your credit file then not likely.

you've just forgotten about it.

send the sb letter as is bar addresses and ref numbers. add nothing more

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 1 month later...

Hello DX - 

Resolvecall have written to say they have closed the account with them and passed it back to Capquest after receipt of my SB letter.

Capquest have written twice, once offering a payment plan and the second letter after receiving my SB letter saying they are looking into my complaint and will respond within 8 weeks.   

Absolutely no mention of what the debt is, was or from when or any details still. 

 Is this a case now of waiting to see what they come back with or is now the moment for me to send another letter via Solicitor please?

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I have a debt that went SB in 2020, Capquest are still occasionally writing begging letters, i just chuck em in the recycling.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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1 hour ago, HappyDay2222 said:

send another letter via Solicitor please?

so what?

just as powerless as cabot.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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