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    • I would only rely on your solicitor in this regard. The other two should not have a view.   And, you are responsible for how the court perceive you. They only have your words and deeds to go on. Expecting them to magically see things your way is not a great tactic.
    • Yes, I don't think there is any downside to doing this. If they decline then you can say that in your witness statement
    • Ok! Do you still want me to work on that letter you discussed above in post #26?
    • Thank you for posting up the required details and well done for apparently not revealing the identity of the driver. I am assuming you are the keeper? The depth of ignorance of the parking companies is absolutely amazing. The Protection of Freedoms Act 2012 Schedule 4 is the law relating to private parking and allows those rogues to be able to transfer the charge from the driver [whose name they do not know] to the keeper after 28 days . This is dependent on them complying with the Act. So many of the don't and Alliance is no different. It would help if we could see what you appeal was and to post the back of the PCN as it is lacking so much of the wording necessary to make it compliant so that in your case only the driver is liable to pay the charge. And of course just entering the ANPR arrival times means that they have failed to specify the parking time which is a requirement..  Because the car park was so busy you had to drive around for quite a while before finally finding a place to park which is when the parking period may  actually begin. The poor dears at Alliance have not grasped that particular part of the legislation as yet. To be fair the Act has only been in place for 12 years so one must make allowances for their stupidity . We shouldn't really mock them- but it is fun. You weren't to know but the chances of winning an appeal against Alliance and the IPC is around 5%-and that is high for them. If they allow you to cancel they lose the chance of making money and they would have had a field day when you were there with so many people being caught overstaying because of the chaos in trying to find a parking space then trying to pay.  Your snotty letter could go something like this- Dear Cretins, Yes I mean you Alliance. After 12 years one would have thought that even you could produce a compliant PCN. Did you really think I would pay you a penny extra considering the time I wasted trying  to pay with  long queues at the parking machine, then trying to get a signal to call Just Park. On top of that you then had the cheek to ask for an additional £70 for what dubious unspecified pleasure? You must have made a killing that day charging all those motorists for overstaying because the queues to pay were do long and even walking to pay from the over flow parking fields takes time. And yes I did take photos of the non existent signs in the fields so please don't give me the usual rubbish about your signs being clearly visible. Oh yes that £70. Please tell me and the Court whether that charge included VAT and if it did, why am I being charged to pay your vat? I am sure the Judge would look carefully at that as well as the Inland Revenue. The truth is you had no reasonable cause to ask the DVLA for my data given the chaos at your car park and I believe that you therefore breached my GDPR...................... I expect others will give their views as well.          
    • opps this is going to get messy then if they don't refund. you should never keep util accounts in credit.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Amazon.de/Evri - PAPLOC Now Court Claim - Lost returned Faulty AirPods


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Hello everyone,
I’m reaching out to share my recent experience with Amazon and to seek advice on how to proceed.


I purchased a pair of AirPods from Amazon.de, which developed a fault within the warranty period.


I contacted their customer support team, who instructed me to return the item. Unfortunately, the return package was lost in transit with the carrier.
I’ve had to pay for the return, which was shipped from the UK to Slovaki with evri.


I provided all the necessary information, including tracking details, to Amazon’s customer support on multiple occasions, but I still have not received a refund. Their reason for denying my claim was that the purchase was made more than two years ago. However, I reported the fault before the warranty period expired, which should make my refund request valid.


Of course, the loss of the return package was beyond my control.


I have informed Amazon that I am prepared to escalate the matter to the appropriate consumer protection agencies if it remains unresolved.


I am now seeking advice from fellow forum members on how to proceed with this matter.

Has anyone else experienced a similar situation, and if so, what steps did you take to resolve it?

 

Any guidance or suggestions would be greatly appreciated.

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  • dx100uk changed the title to Amazon.de/Evri - Lost returned Faulty AirPods

moved to the postal forum.

your target is evri they lost the item.

i suggest your type in evri in our search a read a good few 10-20+ threads

you'll soon get the idea.

just to be clear, did amazon issue the returns label?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I are interested to see that you told Amazon you were going to inform the appropriate consumer protection agencies.

 

Which particular consumer protection agencies did you have in mind?

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  • 2 months later...

The label was booked through Interparcel website.

I've reached out to Evri, but they're claiming they're not involved as the service used was EVRi International  
 

Quote

 Evri.com is not connected with international Evri therefore we have no access to orders or accounts when you use that site. Please see the below for details on how to raise an investigation:
The Evri International website is operated by Parcel2go.com Limited(with company number 02591405) under the Evri brand  (which is a trading name of Evri).

 

I've put in a claim against Parcel2Go.com, but they're rejecting it, saying I booked with InterParcel. 
Is it fair to hold them liable for the loss as the "operator" under the Contracts (Rights of Third Parties) Act 1999?

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who sent you the returns label and who paid for it?

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Amazon didn't issue the label.

Next time I will think twice when ordering from amazon.eu. They were extremely unhelpful here.

There are multiple reports about parcels getting rejected by the customs in their hub country (Slovakia) and being sent back to sender.

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Just now, dx100uk said:

who sent you the returns label and who paid for it?

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

On 30/04/2023 at 18:22, BankFodder said:

I are interested to see that you told Amazon you were going to inform the appropriate consumer protection agencies.

 

Which particular consumer protection agencies did you have in mind?

I would be very interested to get an answer to this question which I put to you 2 months ago.

Thank you

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I was about research some agencies that could potentially help, but gave up fairly quickly. This is already not a nice experience.

To clarify, I have paid for and booked the courier myself. 

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so you are not a third party to EVRI you employed them directly.

start a court claim?

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

4 hours ago, michealo said:

I was about research some agencies that could potentially help, but gave up fairly quickly. This is already not a nice experience.

To clarify, I have paid for and booked the courier myself. 

So I gather that you made threats to report to some agency although you didn't know which agency and in fact you never carried out your threat.

It's been two months since you last have visited this thread.

If you want to take control then now is the time to do it but no more bluffing.

As my site team colleague above who suggested – it is about time you started a court claim.

 

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I have started to file a court claim against Parcel2Go.com and they have rejected it as I booked with Interparcel.

The parcel was booked through interparcel and the service used was Evri International.

According to the website: The Evri International website is operated by Parcel2go.com Limited(with company number 02591405) under the Evri brand  (which is a trading name of Evri). 
 

Is Parcel2go.com my target here? is it fair to hold them liable for the loss as the "operator" under the Contracts (Rights of Third Parties) Act 1999?

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  • dx100uk changed the title to Amazon.de/Evri - PAPLOC Now Court Claim - Lost returned Faulty AirPods
1 minute ago, michealo said:

I have started to file a court claim against Parcel2Go.com and they have rejected it as I booked with Interparcel.

so you filed a claim on MCOL against who? WHO was the defendant?

and they have already filed a defence?

post up your particulars. post up their defence

this is all rather confusing.

you need to be more clear to us WHAT you have done in 2mts..we are not mind readers?

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

The claim is against Parcel2Go.com. It's not a MCOL but a small claims court claim.


They disagree with the claim:
 

2.1. The Claimant on this order has confirmed that they booked an order with Interparcel and not Parcel2Go.com.
2.2. Interparcel is a third party service offering the same parcel solutions as Parcel2Go.com for people sending their parcels.
2.3. Parcel2Go.com have no connection to Interparcel or any of their services. 2.4. The Claimant is required to bring the claim against the correct company.


My Claim:
 

I am writing to address a regrettable situation involving a missing parcel, and I am now seeking compensation for this unfortunate occurrence.

The parcel, which bears the tracking number XXXX, was booked for delivery through 3rd party company (Interparcel).

Nevertheless, my claim is directly against Parcel2Go as the main contract for the delivery of the parcel was organized through them.

The item, originally meant to be an Amazon return, did not make it to my address for reasons currently unknown to me.

The financial value of the missing item is €220.84.

Therefore, I am requesting full compensation for my loss, which includes the original cost of the item as well as the associated shipping expenses.

Thank you for your prompt attention to this matter.

I trust that an amicable resolution can be reached swiftly, avoiding the need for further legal proceedings.

Yours faithfully, 

 

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small claims IS MCOL. or are you using the new website?

can you pop up your Particulars of claim please, thats your Letter of claim i assume you sent.

and their FULL defence, not just 3 points?

and 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

then what did you put on the COURT claimform in the 'particulars of claim box' that your sent to the court and the court filed on Parcel2Go.com for them to file that defence back to the court/you?

or are you getting confused between that Letter of claim you sent to Parcel2Go.com and their reply. they call it a claim - it's not a court claim yet -  which you have not raised/started yet?

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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