Jump to content


  • Tweets

  • Posts

    • Which Court have you received the claim from?  CIVIL NATIONAL BUSINESS CENTRE, NORTHAMPTON Name of the Claimant?  LOWELL PORTFOLIO LTD How many defendant's joint or self?  SELF Date of issue – top right hand corner of the claim form – this in order to establish the time line you need to adhere to.  03 MAY 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  THE CLAIM IS FOR THE SUM OF £6000 DUE TO THE DEFENDANT UNDER AN AGREEMENT REGULATED BY THE CONSUMER ACT 1974 FOR A LLOYDS BANKING GROUP PLC ACCOUNT WITH AN ACCOUNT REFERENCE OF (ACCOUNT NO. 16 DIGITS LONG). THE DEFENDANT FAILED TO MAINTAIN CONTRACTUAL PAYMENTS REQUIRED BY THE AGREEMENT AND A DEFAULT NOTICE WAS SERVED UNDER S.87(1) OF THE CONSUMER ACT 1974 WHICH HAS NOT BEEN COMPLIED WITH. THE DEBT WAS LEGALLY ASSIGNED TO THE CLAIMANT ON (DATE) NOVEEMBER 2016 NOTICE OF WHICH HAS BEEN GIVEN TO THE DEFENDANT. THE CLAIM INCLUDES STATUORY INTEREST UNDER S.69 OF THE COUNTY COURTS ACT 1984 AT A RATE OF 8% PER ANNUM FOR THE DATE PF ASSIGNMENT TO THE DATE OF ISSUE OF THESE PROCEEDINGS IN THE SUMBE OF £0.00. THE CLAIMANT CLAIMS THE SUM OF £6000. What is the total value of the claim? £6500 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? YES, NOTICES OF CLAIM.  Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred?  YES  Did you inform the claimant of your change of address?  NO Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account?  CREDIT CARD When did you enter into the original agreement before or after April 2007?  BEFORE   Do you recall how you entered into the agreement...On line /In branch/By post?  I DONT RECALL   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ?  NO   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim.  DEBT PURCHASER.   Were you aware the account had been assigned – did you receive a Notice of Assignment? THE FIRST I RECALL WAS A LETTER FROM LOWELL SAYING THEY NOW OWNED THE DEBT.  Did you receive a Default Notice from the original creditor?  NOT THAT I RECALL OR BEEN PROVIDED WITH THROUGH CCA REQUESTS.AT LAST REQUEST THEY SAID THEY WERE AWAITING THE DEFAULT NOTICE AND NO ACTION WOULD BE TAKEN UNTIL RESPONDED WHICH TO DATE I'VE NOT HAD OR SEEN.  Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ?  NO, I RECEIEVED LETTERS OF CLAIMS   Why did you cease payments?  I WAS UNDER MEDICAL CARE WHICH CAUSED ME NOT TO WORK. AROUND THAT TIME LOWELL HAD WANTED ME TO INCREASE MY PAYMENTS AS IT WOULD TAKE TOO LONG TO CLEAR THE DEBT. I HAD BEEN PAYING THEM WHAT I WAS PAYING THE BANK. I EXPLAINED MY THEN HEALTH & FINANCIAL POSITION AND THAT I WAS UNABLE TO DO SO. THEY PUT A HOLD ON MY ACCOUNT FOR A FEW MONTHS SO I CANCELLED MY DIRECT DEBIT. I MADE A FULL AND FINAL OFFER WHICH WAS REJECTED. WHEN THEY WANTED PAYMENTS TO RESUME I EXPLAINED I WAS IN A WORSE FINANCIAL POSITION, STILL UNDERTAKING TREATMENT AND NOW UNEMPLOYED SO COULD NOT START PAYMENTS AS THEY WANTED. AFTER SENDING MY FINANCIAL SPREADSHEET THEY KEPT SENDING LETTERS ASKING WHAT I WAS GOING TO DO. I COULDN’T SEE A WAY FORWARD I FELT STREESSED AND UNDER PRESSURE SO WROTE THAT I WOULD NOT BE CORRESPONDING WITH THEM ANYMORE.    What was the date of your last payment? NOVEMBER / DECEMBER 2018   Was there a dispute with the original creditor that remains unresolved? NO   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? I COMMUNICATED MY FINANCIAL PROBLEMS WITH THE CREDIT CARD COMPANY, WE MADE A MONTHLY PAYMENT AGREEMENT WHICH WAS KEPT FOR SEVERAL YEARS UNTIL DEBT WAS SOLD.  
    • Perhaps you would care to read this and reflect on your continuing comparison of Israel to Nazi Germany Jugg    ALEX BRUMMER: How grotesque of pro-Palestine protesters to besmirch Auschwitz, the place where my grandparents died WWW.DAILYMAIL.CO.UK As the son of a refugee from the horrors of the Holocaust, I can feel nothing but contempt for the ignorance, gross... My elderly aunt Sussie and cousin Sheindy had been teenagers at Auschwitz and Belsen but survived and are alive to this day. What they will make of the protesters who waved flags, heckled and chanted as Israelis took part in the March Of The Living – the annual walk from Auschwitz to Birkenau – I cannot imagine. The images now circulating of the protesters are indescribably disturbing. They can only bring back memories of those final moments Sheindy shared with my grandparents when my grandmother Fanya squeezed her hand and told her to lie about her age to avoid the gas chambers. Claiming she was older, and could work, meant that Sheindy lived, not died. The outrage perpetrated by Hamas on October 7 has brought back the most terrifying memories for these two women – memories of pillage, mutilation and starvation. The Holocaust, or Shoah to use the Hebrew word, was the deliberate, industrial-scale killing of Jews.  It is bad enough that pro-Palestinian and pro-Hamas sympathisers have chosen to steal the language of the Holocaust.  Any comparison between Israel's retaliation and the monstrous genocide of the 1940s is odious and anti-Semitic
    • Thank you JK2054 and BankFodder for your replies. The information requested is as follows:   My wife and I are sole traders supplying bespoke, handmade wedding trays and other items through our website. We do not sell on ebay. We had an order for two trays (invoice value £370) that were shipped on Monday 25th March. We used P2G as the broker and Evri as the shipper. We declared the value but did not take out insurance. As the trays were a present for a wedding on Saturday 30th March we checked the progress of delivery on the Thursday to see that there had been an attempt to deliver on the 27th but the driver failed to deliver as the customer’s gate was shut (customer informs us that the gates are open between 7am-7pm. We contacted the customer who informed us she had been waiting in all week and there had been no attempt of a delivery. Evri allege they attempted to deliver on the 28th & 29th. On the P2G web site on the 4th April at 14.17 it stated that the customer refused delivery. At 14.28 it updated to say there was a problem with the address and at 14.32 updated to say the customer had refused delivery. At 14.35 updated again to say it was being returned. Last entry was on the 7th April that it was being processed at the depot. We never received it. I have had six web chats with P2G between the 4th-30th April. On the 26th April, I had an offer of £20 plus cost of delivery (£6.72) from P2G which I rejected. During this time, I also contacted Evri that resulted in an email from Evri Customer Services (20th April) stating that they had lost the parcel. I replied requesting details of the attempted delivery but received no reply. After emailing Evri again on the 23rd asking again for the information I received a phone call from someone called Haleemah on the 25th who apologised and promised to send an email with a link to submit a claim form. I subsequently received an email with the link which only took me to a page that stated “Page not found”. After informing Evri customer services of the problem (to which no reply was forthcoming) a couple of days later I retried the link but it only took me to the Evri website. I believe that I have a good case against both companies but would appreciate guidance on which path to go down. I have read most of the information on this site, which has been very helpful and much appreciated, particularly the various court transcripts. I appreciate that this process is a marathon and not a sprint and am fully aware that I need to get everything in the correct order before starting on the legal road. I am sure this covers the current position but if further info is needed please let me know.  
    • Everything at small claims revolves around informality and common sense, there are no "special" ways to have to do things. The site manager's WS will be like yours and the one I linked to - just much shorter.  There need to be the introductory hearings about the case, the parties, etc., and the concluding Statement of Truth. In the middle just a couple of paragraphs where they say who they are, how they know you, and about permission being given by the landowner to use the car park. Superb.  I've added another section about the signage to the suggested WS sections three posts above. Yes, it's perfectly possible.  It'd be a good idea to phone the court on the 18th to see if they have paid.
    • OK thank you very much. I will prepare my WS as you advise.  I will indeed be preparing the WS over the weekend. I will also post UKPC's on Wednesday by 2nd class mail. As they have until the 17th to pay the court fee, is it possible they might discontinue at that stage too? Also I wanted to ask, in what form should the site manager's statement come? And the site owner if i can contact them? I will get photos of the signage to share with you also. Thank you.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

School Fees now chased by DCA


The Skiing Gardener
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 334 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Could you please help.

We were behind with school fees.

Rather than give us help even after we made a promise to pay and ask for a meeting. They sent to DCA and added interest and fees which we are disputing.

We paid the original sum direct to the school as promised

Details of dates are in attached School Chronology

School background history attached

Treatment fee plan attached

We would be really grateful for any advice or help on how we can get them drop the outstanding balance they are asking for.

We asked the school for a meeting several times - We were not informed of their business changes under the umbrella of another school and subsequent account details changing.

Even though we continue to communicate with the school they refer us to DCA who are really aggressive. 

Thank you 

 

Cronology.pdf

Link to post
Share on other sites

Topic moved to Debt Collection agencies forum.

 

Financial legal forum is for when a court claim has been made.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

Firstly do nothing until the experts have been along and advised you, it may take a few days as they are all volunteers.

 

You are in no hurry, the DCA is powerless and you should not contact them, continue to contact the school and if you are in the position to make payments make them, or put your offer in writing to the school. Insist they deal with you, they cannot pass you to the DCA if you are offering payments or a payment plan.

 

You are not obliged to speak to the DCA and if they contact you by phone or try to doorstep you simply block their calls and shut the door in their face, tell them to leave or you'll call the Police.

 

The DCA has no power to add costs to the debt, it is not their debt, they are just working on a percentage commission if they bully you into paying, they cannot do anything to you only the original creditor can take court action.

 

Insist the school engages with you if they want the matter resolved, if you have a way to make a payment they cannot refuse then use it to show you are paying the debt, that will look very bad for them if they decide to go to court later.

  • Like 1
Link to post
Share on other sites

so bar the unlawful and fake DCA fees, you are upto date on payments?

  • Like 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Thank you.

 

Yes we are  up to date with our school account paid in full as of 1.9.22  However the agreement with the Bursar was not to included any interest  but it was added when passed to the DCA. We are disputing this.  I am just reposting an updated school history hopefully to make it clearer along with our school contract. 

 

Here is the amended document.

Amended School History 06.04.23 Time 13.56 .pdf School contract Names covered 5.1.15.pdf

Link to post
Share on other sites

well at the end of the day what can they really do to you....not a lot - it would be a simple civil CCJ.

is this no interest written down?

who's the dca redwoods?

 

  • Like 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

see clause 4.f (III)

 

you have said you are upto date now, it appears you might not have been prior to now? so thats way there is interest being charged.?

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

you need that in writing not verbal for it to stick and be binding.

 

they appear, by what i've already pointed too above, to be entitled to add interest if you've not fully paid for the previous teaching term period(s).

it is not due to the fact they passed it onto a DCA , they are just a powerless gofer whom can be totally ignored.

  • Like 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Thank you for highlighting  that clause in the contract but our circumstances had vastly changed.. 

 

I understand but we communicated many times in many meetings with the Bursar and  confirmed it it all our written communication prior to them adding the extra £10,000 in interest, We have confirmation verbally from the Head at the time and the Bursar that interest was not charged. We have a recording from a Zoom meeting and it was confirmed prior to us borrowing the by the accounts £26,000 from a family friend to clear the balance.

 

The words were if you don't clear the balance we will add interest. We communicated strongly we needed a meeting several times to show our intent That was the final communication.

 

We paid £400 a month until the funds could be released from their investment. Their comment back to the DCA was "we never agreed to accent £400 a month But that wasn't communicated to us at the time nor did they take our offer to pay £22,000 immediately. 

 

I hope that clarifies how it came about.

 

We had asked numerous times for an increased Bursary as we had Care home fees 0f £1200 a week. Our daughters treatment added an £26,000 over two and a bit years.. Our MT forms were clear about our financial constraints as the original bursary was granted prior to our daughter starting the school. We asked for help multiple times. They had their focus on putting a charge over our property.  

SK 

Link to post
Share on other sites

At this point, if no County Court claim has been issued, then you should write to the school advising that you will only communicate with the school and not the DCA. And that you would welcome any meetings with the school to discuss this ongoing dispute to examine whether any amicable resolution could be found. And send by post either recorded delivery or get proof of posting at Post Office.

  • Like 2

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

  • 1 month later...

Could I ask for clarity on our issue of interest being charged on our paid school fees.

We are writing to the school advising them that we will only communicate with them. The school previously passed all our details to a Debt Collection Agency to chase the interest are they allowed to do this without our consent ?  

Link to post
Share on other sites

Only if its in their T&Cs in the event of defaulting and you have agreed to it.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

On 07/04/2023 at 16:05, dx100uk said:

you need that in writing not verbal for it to stick and be binding.

they appear, by what i've already pointed too above, to be entitled to add interest if you've not fully paid for the previous teaching term period(s).

it is not due to the fact they passed it onto a DCA , they are just a powerless gofer whom can be totally ignored.

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

hidden

pdf only please

your pers details are all in file properties/info.

 

dx

  • Like 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Please find attached a PDF pf a letter I wish to send the the board of governors.

I know it is lengthy but I would really appreciate your views on the attached letter with regard to all the issues at the school. This is following your earlier advice to ignore the DCA

Thank you

Board of Governors letter 24 5 2023 CAG copy PDF.pdf

Link to post
Share on other sites

  • 2 weeks later...

Could you please help us form a response to this letter attached.

We have received this response today from the letter on the above attachment. It was  sent to the CEO on 24th May  - Delivered on 25th May 23 asking for a 14 day response.

The reply came from the Director of Finance not the CEO and dated 9th June 23. Please see attached  letter.  

The letter was headed with our daughters name spelt incorrectly which I find in itself disrespectful, however not important as the main point is them completely ignoring the content of the letter we sent and telling us to deal with the DCA . We have continued to send letters to the school but they have and are completely ignoring us.  

Please advise how we can get the attention of the CEO. Is there a way to make them see that if they did take us to court, their behaviour would be considered obtuse

We iterate that we have asked for a meeting from the start of the discussions in March 22 when we needed to meet with them to discuss our need to get a family friend to release an investment as we still have no way of borrowing money from a bank.  Our plight was ignored on a basic bursary and scholarship awarded prior to our difficulties.  The back ground was previously posted. Please let me know if you wish it resending.

Thank you, we really appreciate your help and advice. 

 

Dear PARENT STUDENTS NAME

I am writing in response to your letter to Mr CEO dated 23 May 2023.

I have now had an opportunity to review your case and understand you have faced numerous personal financial challenges during and after STUDENTS time at SCHOOL.

Although STUDENT left SCHOOL in Summer 2020, the fee arrears began in 2017 and the matter was passed to a Debt Collection Consultant in June 2022.

The School repeatedly requested a payment plan and you were advised that if a plan was not agreed the matter would be passed to our Debt Collection Agency which would incur significant additional costs to yourselves

Unfortunately, as the matter was not resolved, it was therefore passed to DCA to act on behalf of the School to recover monies outstanding including interest payments and costs.

Whilst the initial outstanding amount has now been paid, further costs have been applied to the account given the significant delays.

Given the above, and as previously advised, please can you liaise directly with DCA, who are authorised to act on behalf of the Foundation, regarding the amount outstanding on the account.

Yours sincerely Director of Finance and Resources

 

Link to post
Share on other sites

ignore them the DCA fees are unlawful.

 

dx

 

  • Like 2

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...