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    • I have contacted the sofa shop who are sending someone out tomorrow to inspect the furniture. I suspect if anything a replacement will be offered although I would prefer a refund. Few photos of the wear in the material, this is how it was delivered.  
    • Yup, for goodness sake she needs to stop paying right now, DCA's are powerless, as .  Is it showing on their credit file? Best to use Check my file. All of the above advice is excellent, definitely SAR the loan company as soon as possible.
    • Hi all, I am wandering if this is appealable. It has already been through a challenge on the Islington website and the it was rejected. Basically there was a suspended bay sign on a post on Gee st which was obscured by a Pizza van. The suspension was for 3 bays outside 47 Gee st. I parked outside/between 47 & 55 Gee st. I paid via the phone system using a sign a few meters away from my car. When I got back to the car there was a PCN stuck to the windscreen which I had to dry out before I could read it due to rain getting into the plastic sticky holder.  I then appealed using the Islington website which was then rejected the next day. I have attached a pdf of images that I took and also which the parking officer took. There are two spaces in front of the van, one of which had a generator on it the other was a disabled space. I would count those as 3 bays? In the first image circled in red is the parking sign I read. In the 2nd image is the suspension notice obscured by the van. I would have had to stand in the middle of the road to read this, in fact that's where I was standing when I took the photo. I have pasted the appeal and rejection below. Many thanks for looking. ----------------------------------------------------------------------- This is my appeal statement: As you can see from the image attached (image 1) I actually paid £18.50 to park my car in Gee st. I parked the car at what I thought was outside 55 Gee st as seen in image 2 attached. When I read the PCN issued it stated there was a parking suspension. There was no suspension notice on the sign that I used to call the payment service outside number 55 Gee st. I looked for a suspension notice and eventually found one which was obscured by a large van and generator parked outside 47 Gee st. As seen in images 3 and 4 attached. I am guessing the parking suspension was to allow the Van to park and sell Pizza during the Clerkenwell design week. I was not obstructing the use or parking of the van, in fact the van was obstructing the suspension notice which meant I could not read or see it without prior knowledge it was there. I would have had to stand in the road to see it endangering myself as I had to to take images to illustrate the hidden notice. As there was no intention to avoid a parking charge and the fact the sign was not easily visible I would hope this challenge can be accepted. Many thanks.   This is the text from the rejection: Thank you for contacting us about the above Penalty Charge Notice (PCN). The PCN was issued because the vehicle was parked in a suspended bay or space. I note from your correspondence that there was no suspension notice on the sign that you used to call the payment serve outside number 55 Gee Street. I acknowledge your comments, however, your vehicle was parked in a bay which had been suspended. The regulations require the suspension warning to be clearly visible. It is a large bright yellow sign and is erected by the parking bay on the nearest parking plate to the area that is to be suspended. Parking is then not permitted in the bay for any reason or period of time, however brief. The signs relating to this suspension were sited in accordance with the regulations. Upon reviewing the Civil Enforcement Officer's (CEO's) images and notes, I am satisfied that sufficient signage was in place and that it meets statutory requirements. Whilst I note that the signage may have been obstructed by a large van and generator at the time, please note, it is the responsibility of the motorist to locate and check the time plate each time they park. This will ensure that any changes to the status of the bay are noted. I acknowledge that your vehicle possessed a RingGo session at the time, however, this does not authorize parking within a suspended bay. Suspension restrictions are established to facilitate specific activities like filming or construction, therefore, we anticipate the vehicle owner to relocate the vehicle from the suspended area until the specified date and time when the suspension concludes. Leaving a vehicle unattended for any period of time within a suspended bay, effectively renders the vehicle parked in contravention and a Civil Enforcement Officer (CEO) may issue a PCN. Finally, the vehicle was left parked approximately 5 metres away from the closest time plate notice. It is the responsibility of the driver to ensure they park in a suitable parking place and check all signs and road markings prior to leaving their vehicle parked in contravention. It remains the driver's responsibility to ensure that the vehicle is parked legally at all times. With that being said, I would have to inform you, your appeal has been rejected at this stage. Please see the below images as taken by the CEO whilst issuing the PCN: You should now choose one of the following options: Pay the penalty charge. We will accept the discounted amount of £65.00 in settlement of this matter, provided it is received by 10 June 2024. After that date, the full penalty charge of £130.00 will be payable. Or Wait for a Notice to Owner (NtO) to be issued to the registered keeper of the vehicle, who is legally responsible for paying the penalty charge. Any further correspondence received prior to the NtO being issued may not be responded to. The NtO gives the recipient the right to make formal representations against the penalty charge. If we reject those representations, there will be the right of appeal to the Environment and Traffic Adjudicator.   Gee st pdf.pdf
    • Nationwide Building Society has launched an 18 month fixed-rate account paying 5.5%.View the full article
    • Well done.   Please let us know how it goes or come back with any questions. HB
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Evri “loses” c.£15k of goods


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A stay? Did we know that was a stay?

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DQ filed by who?

what date does it state yous and theirs were sent out and  filed?

copy the complete claim history here please.

as andy says thats because they found your DQ? and issued an else order to the defendant to file theirs.

until then the claim would have been stayed since their defence filing +1 month as they didn't get/register your DQ180.  their mistake.

you could  win this by default if they dont comply.

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I dont really understand it to be honest! The below full list. There is another box but the CC said they never received my DQ for that one so asked me to send it via email today. 

You submitted a claim on 09/05/2023 at 19:07:08

Your claim was issued on 10/05/2023

EVRi Parcelnet Limited filed an acknowledgment of service on 22/05/2023 at 12:05

A bar was put in place for EVRi Parcelnet Limited on 12/06/2023

EVRi Parcelnet Limited filed a defence on 12/06/2023 at 12:05:24

DQ sent to EVRi Parcelnet Limited on 13/06/2023

Case Stay Lifted on 04/08/2023

DQ filed on 04/08/2023

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  • 2 weeks later...

I suppose it is too early to expect any news on this.

 

It has been going some time. How about starting another claim?

 

I'm afraid that there is so much going on I have lost track of where we are on this one and you will need to help me with this please.

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Still nothing back, they did say they had a backlog. 
 

My only concern with starting another one is that their response to the first two was that the booking were made through Send Cloud and not directly with them. Happy to be guided by you though!

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Okay – best to wait in that case. I had forgotten that you had already issued two of them.

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Just had an email with a date for mediation but its on a date that i put on the form that I couldn't do so i have asked them to rearrange. 

Is there any advice you have for this process? Any laws I should quote, knowing that they are going to say I didn't book it through them so they have are not liable etc

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Well if you have already asked them then not really ...if they get snotty then ask why do you ask the question on the DQ if your going to ignore it ?

We could do with some help from you.

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What date has been set for the mediation?

The County Court people are very nice – but they are incredibly inefficient and although you have asked for a new date, don't be surprised if you have to chase this up. In fact if I were you I would be telephoning regularly to make sure that they have got the message and that they are allocating a new date.
Is there really no way that you can do the date which they have proposed? It might cause an additional disproportionate delay.

Also, you are asking about the argument which can be made in respect of their claim that you don't have a contract with them. Do we understand by this that you haven't done the reading?

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It’s been set for the 14th September but I’m abroad on holiday and the set time is in the early hours of the morning.I mean I guess I could do it but would prefer a new day - especially as I specifically said the dates I can’t do!

No, I did all the reading at the start of this. Im just asking if you have any specific advice for this process. I assume there are some mediation docs on here so will take a look.

thanks again 

 

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Yes I agree that a new date would be better – but you had better keep an eye open.

It is perfectly possible that they will market up and not arrange the new date.

Keep phoning and emailing until you get an acknowledgement.

 

In terms of what to say the mediation, there are a number of excellent mediation summaries on the sub forum.

Look around for cases where the title has been altered to say that it has been resolved or settled or something and see if there is a mediation summary at the end of the thread.

There is no law which is particularly discussed in a mediation process.

Of course they will say that you have no contact with them. You have to reply that you are relying on the third parties act and that if they don't like it then there is no point to continuing the mediation and they may as well that the judge decide.

You can point out but there is already one judgement which confirms that the third parties act applies. Tell them that you will have the transcript in time for the trial.

Of course they will try to knock you down on the money. You should refuse.

At this point it will probably be worth pointing out that there are a number of other lost items and in respective one of them you have already begun a case and maybe they should consider settling everything instead of wasting everybody's time because it is all the same principle.

The important thing is not to give in. Not a penny.

Beware that you may come under pressure from the mediator. In that case the mediator is acting inappropriately and you can even tell the mediator that you don't appreciate the pressure they are putting. They are simply there as I go between. End of story.

Be tough. Be assertive. Don't forget this is your path finder for a number of other similar cases which you will be bringing.

This is practise for you. If you give way now then you may not have the resolve to continue with the others

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I'm afraid that inflexibility doesn't surprise me.

What date is it?

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14th September.

Read a few posts on here today in prep for the meeting. Will go over my notes while sat by the pool haha!

Given that the total of my claims are going to be £15k, I assume if they agree to pay me in full for this one and then i bring up the rest, will they back track on their offer and want to go to court? If so, is it worth me not mentioning it and just do each box separately? 

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It depends on how it is expressed.

They won't backtrack once they have promised to pay you. However if I were you I would come right out and tell them that there are all the other claims which will be in the pipeline will soon and you are giving them an opportunity to sort everything out at one go at minimal cost to themselves otherwise you will be going to court one by one.

Emphasise that they are all separate tracking numbers. Separate contracts. Separate items and it's up to them having to play it.

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To keep things in perspective – there is no point in compromising on anything – not even a penny. This is only a very small part of the total claim and you are simply testing the water. If you give up something now without dealing with all the other claims, then you are laying down a pattern for the future.

I think really this is simply your opportunity to bring to their notice that there are a load of other similar claims on the way and that they can deal with more now or in court at a time of your choosing when you decide to bring the claim.
Don't forget that you have six years from the date of their breach.

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  • 4 weeks later...

Sorry I could not update the thread sooner - I was on holiday and the IP address to this site was blocked. 

I had an email the day before mediation to say that it was cancelled as Evri had not provided any contact information. I have also had a letter which says the case will now continue at the local court and I should follow any instructions they have given - but I am yet to receive any.

Will see if anything turns up this week 

Edited by Big L
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As far as I'm concerned this is excellent news. That means that it will go to trial. I fully expect that you will win and there will be a judgement.

Let us know of course as soon as you hear anything.

I'm warning you now that I will have to have a substantial recap because it has been going a long time and this thread now is already at six pages and I don't have the time to go through it all and tried to digest again.

Let's wait until you get a hearing date.

Apart from that, start reading the stories – especially the pin stories at the top of the sub- forum where you should get some witness statement hints.

Start preparing your court bundle. Follow the court bundle link.

The court bundle that you prepare for this will be useful for all the other cases so although it may seem a slog, the rest will be much easier.

 

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  • 3 weeks later...

A few weeks ago I had a letter from the court to say I will be sent a date for court for box 1 but still waiting. 

Just had to mediation booked in for box 2 on the 2nd November - assume they wont turn up again.

Edited by Big L
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