Rusty garden furniture with ManoMano refused replacement.

[jazztheman]

Purchased a set of metal garden furniture, four chairs and a table four months ago from ManoMano and they are now rusting badly. Looks like who manufactured the furniture did not apply sufficient paint to the metalwork. I contacted ManoMano and they are not interested stating that the garden furniture is not covered for rust.

Just looking for advice if I have a case to pursue?

manomanoa.pdf

[mantis shrimp]

I assume that it was you who purchased these goods. 

 

As purcaser you have rights - and the seller has obligations - under the Consumer Rights Act. In particular, goods should be of satisfactory quality. Given that more than 30 days have elapsed since purchase, if these goods are not of satisfactory quality you do not have the right to reject them, but have the right to repair or replacement. You should raise this with the seller. 

[jazztheman]

I did request a replacement or a refund. The seller still will not offer a replacement. What selling regulations states that unsatisfactory quality goods should be repaired or replaced?

[dx100uk]

outside of 30days under your consumer rights (CRA), the retailer has the option of (one only) repair, replace the items, or refund (with deductions for use to date).