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    • Russia’s economy has been cut off from the global financial system - but it is still growing. Why?View the full article
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    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
    • Food prices, including a $40 chicken, has stoked fury and calls for big foreign supermarket chains to come to Canada.View the full article
    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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Safety glass in rented house


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Hi,

I left a rented property recently and the landlord/estate agent are withholding my deposit due to the fact I boarded up an interior door with plywood after my partner fell down the stairs and put her head through the glass resulting in injury.

 

The door is an old wooden framed door with 5 sections of glass framed from top to bottom and evidently not safety glass. I've done some research and found out about "critical area" safety glass etc but cannot find any actual legislation regarding this as my tenancy began in 2017 before the recent amendments.

 

The closest I've found that would be relevant is - owed a duty of care to the tenant. Where premises are let under a tenancy and the landlord is responsible for maintenance, there is a duty owed "to all persons" who might be affected by defects in the state of the premises under section 4(1) of the Defective Premises Act 1972. This will undoubtedly include your tenant and his family. Secondly, the authority will owe a duty to under section 2 of the Occupier's Liability Act 1957 to people visiting the premises, such as friends, relatives etc. I believe there will also be an obligation to maintain and repair the structure under section 30 of the Landlord and Tenants Act 1985.

 

The fact that people will receive injury, sometimes quite severe, from falling through ordinary glass (ie. non-safety glass) has been recognised for many years. British Standard 6262 'Code of Practice for Glazing in Buildings' was introduced in 1982 but its predecessors, in the form of British Standard 973 and CP 152 can be traced back to 1941, although I doubt the requirements for safety glass go back that far.

 

British Standard 6202 'Specification for impact performance requirements for flat safety glass and safety plastics for use in buildings' from 1981 may also be of assistance. Similar requirements can now be found in the building regulations. The Building Research Establishment published a paper "Accidents involving glass in domestic doors and windows" highlighting the problems in October 1981.

 

The courts have also recognised the need for safety glass in critical areas. The leading case that I am aware of is Rimmer -v- Liverpool City Council [The Times 15.12.1983] Here, the Court of Appeal dismissed an appeal by Liverpool City Council against damages awarded when Rimmer tripped over some toys left by his boy and put his left hand through a glass panel in December 1975. The Council were at fault for renting Rimmer a flat when they knew or ought to have known it contained foreseeably dangerous and easily substituted glass.


After I've said all this I'm wondering if I can argue my case regarding boarding the door up due to no safety glass or if I would have a leg to stand on if I was to file a claim regards my accident/injury. I have read section K  of the building regs a few times, I am just unsure if this relates to myself as the property I was using isn't a new build so the glass would have been out in before 2010 (I read somewhere about if it was out in before 1992 then it doesn't need to have safety glass I think)

 

I've attached a picture for clarification (only one I can find that has the door in it) the bottom panel is what I smashed when I fell and the top panel cracked too hence the tape I put on to hold it whilst I got materials to move the glass.


I Boarded the full length of the door up as it is at the bottom of the stairs alongside a glass panel wall make of the same glass and I didn't want to risk my young kids falling and hurting themselves too

 

door.pdf


Thanks

Edited by dx100uk
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I have since found out that a previous tennents child broke 3 of the panes of glass in the glass partition wall next to the door.(within the critical area) They paid to had these boarded up after informing the landlord

Am I right in thinking that this incident shows the landlord was aware and therefore "The landlord's duty under section 4 (Landlord and builder duty of care under the Defective Premises Act 1972)
is to take such care as it is reasonable. This means that the duty is not owed if the personal injury or damage to property is not reasonably foreseeable or it could not reasonably have been prevented." Would be valid and also - The duty is triggered if the landlord 'knows or ought to know of the relevant defect' regardless of whether or not the occupier had informed the landlord of it

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Hi, I left a rented property recently and the landlord/estate agent are witholding my deposit due to the fact I boarded up an interior door with...

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Hi

 

Just read this and what has not been clarified is when your partner broke this glass after falling down the stairs did you inform the Landlord at that time before taking your own remedial action on boarding it up? (if so what action did the Landlord take at that time?)

 

 

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