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    • Hi LFI, Your knowledge in this area is greater than I could possibly hope to have and as such I appreciate your feedback. I'm not sure that I agree the reason why a barrister would say that, only to get new customers, I'm sure he must have had professional experience in this area that qualifies him to make that point. 🙂 In your point 1 you mention: 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver. I understand the point you are making but I was referring to when the keeper is also the driver and admits it later and only in this circumstance, but I understand what you are saying. I take on board the issues you raise in point 2. Is it possible that a PPC (claimant) could refer back to the case above as proof that the motorist should have appealed, like they refer back to other cases? Thanks once again for the feedback.
    • Well barristers would say that in the hope that motorists would go to them for advice -obviously paid advice.  The problem with appealing is at least twofold. 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver.  And in a lot of cases the last thing the keeper wants when they are also the driver is that the parking company knows that. It makes it so much easier for them as the majority  of Judges do not accept that the keeper and the driver are the same person for obvious reasons. Often they are not the same person especially when it is a family car where the husband, wife and children are all insured to drive the same car. On top of that  just about every person who has a valid insurance policy is able to drive another person's vehicle. So there are many possibilities and it should be up to the parking company to prove it to some extent.  Most parking company's do not accept appeals under virtually any circumstances. But insist that you carry on and appeal to their so called impartial jury who are often anything but impartial. By turning down that second appeal, many motorists pay up because they don't know enough about PoFA to argue with those decisions which brings us to the second problem. 2] the major parking companies are mostly unscrupulous, lying cheating scrotes. So when you appeal and your reasons look as if they would have merit in Court, they then go about  concocting a Witness Statement to debunk that challenge. We feel that by leaving what we think are the strongest arguments to our Member's Witness Statements, it leaves insufficient time to be thwarted with their lies etc. And when the motorists defence is good enough to win, it should win regardless of when it is first produced.   
    • S13 (2)The creditor may not exercise the right under paragraph 4 to recover from the keeper any unpaid parking charges specified in the notice to keeper if, within the period of 28 days beginning with the day after that on which that notice was given, the creditor is given— (a)a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement; (b)a copy of the hire agreement; and (c)a copy of a statement of liability signed by the hirer under that hire agreement. As  Arval has complied with the above they cannot be pursued by EC----- ------------------------------------------------------------------------------------------------------------------------------------------------------------------- S14 [1]   the creditor may recover those charges (so far as they remain unpaid) from the hirer. (2)The conditions are that— (a)the creditor has within the relevant period given the hirer a notice in accordance with sub-paragraph (5) (a “notice to hirer”), together with a copy of the documents mentioned in paragraph 13(2) and the notice to keeper; (b)a period of 21 days beginning with the day on which the notice to hirer was given has elapsed;  As ECP did not send copies of the documents to your company and they have given 28 days instead of 21 days they have failed to comply with  the Act so you and your Company are absolved from paying. That is not to say that they won't continue asking to be paid as they do not have the faintest idea how PoFA works. 
    • Euro have got a lot wrong and have failed to comply with the Protection of Freedoms Act 2012 Schedule 4.  According to Section 13 after ECP have written to Arval they should then send a NTH to the Hirer  which they have done.This eliminates Arval from any further pursuit by ECP. When they wrote to your company they should have sent copies of everything that they asked Arval for. This is to prove that your company agree what happened on the day of the breach. If ECP then comply with the Act they are allowed to pursue the hirer. If they fail, to comply they cannot make the hirer pay. They can pursue until they are blue in the face but the Hirer is not lawfully required to pay them and if it went to Court ECP would lose. Your company could say who was driving but the only person that can be pursued is the Hirer, there does not appear to be an extension for a driver to be pursued. Even if there was, because ECP have failed miserably to comply with the Act  they still have no chance of winning in Court. Here are the relevant Hire sections from the Act below.
    • Thank-you FTMDave for your feedback. May I take this opportunity to say that after reading numerous threads to which you are a contributor, I have great admiration for you. You really do go above and beyond in your efforts to help other people. The time you put in to help, in particular with witness statements is incredible. I am also impressed by the way in which you will defer to others with more experience should there be a particular point that you are not 100% clear on and return with answers or advice that you have sought. I wish I had the ability to help others as you do. There is another forum expert that I must also thank for his time and patience answering my questions and allowing me to come to a “penny drops” moment on one particular issue. I believe he has helped me immensely to understand and to strengthen my own case. I shall not mention who it is here at the moment just in case he would rather I didn't but I greatly appreciate the time he took working through that issue with me. I spent 20+ years of working in an industry that rules and regulations had to be strictly adhered to, indeed, exams had to be taken in order that one had to become qualified in those rules and regulations in order to carry out the duties of the post. In a way, such things as PoFA 2012 are rules and regulations that are not completely alien to me. It has been very enjoyable for me to learn these regulations and the law surrounding them. I wish I had found this forum years ago. I admit that perhaps I had been too keen to express my opinions given that I am still in the learning process. After a suitable period in this industry I became Qualified to teach the rules and regulations and I always said to those I taught that there is no such thing as a stupid question. If opinions, theories and observations are put forward, discussion can take place and as long as the result is that the student is able to clearly see where they went wrong and got to that moment where the penny drops then that is a valuable learning experience. No matter how experienced one is, there is always something to learn and if I did not know the answer to a question, I would say, I don't know the answer to that question but I will go and find out what the answer is. In any posts I have made, I have stated, “unless I am wrong” or “as far as I can see” awaiting a response telling me what I got wrong, if it was wrong. If I am wrong I am only too happy to admit it and take it as a valuable learning experience. I take the point that perhaps I should not post on other peoples threads and I shall refrain from doing so going forward. 🤐 As alluded to, circumstances can change, FTMDave made the following point that it had been boasted that no Caggers, over two years, who had sent a PPC the wrong registration snotty letter, had even been taken to court, let alone lost a court hearing .... but now they have. I too used the word "seemed" because it is true, we haven't had all the details. After perusing this forum I believe certain advice changed here after the Beavis case, I could be wrong but that is what I seem to remember reading. Could it be that after winning the above case in question, a claimant could refer back to this case and claim that a defendant had not made use of the appeal process, therefore allowing the claimant to win? Again, in this instance only, I do not know what is to be gained by not making an appeal or concealing the identity of the driver, especially if it is later admitted that the defendant was the driver and was the one to input the incorrect VRN in error. So far no one has educated me as to the reason why. But, of course, when making an appeal, it should be worded carefully so that an error in the appeal process cannot be referred back to. I thought long and hard about whether or not to post here but I wanted to bring up this point for discussion. Yes, I admit I have limited knowledge, but does that mean I should have kept silent? After I posted that I moved away from this forum slightly to find other avenues to increase my knowledge. I bought a law book and am now following certain lawyers on Youtube in the hope of arming myself with enough ammunition to use in my own case. In one video titled “7 Reasons You Will LOSE Your Court Case (and how to avoid them)” by Black Belt Barrister I believe he makes my point by saying the following, and I quote: “If you ignore the complaint in the first instance and it does eventually end up in court then it's going to look bad that you didn't co-operate in the first place. The court is not going to look kindly on you simply ignoring the company and not, let's say, availing yourself of any kind of appeal opportunities, particularly if we are talking about parking charge notices and things like that.” This point makes me think that, it is not such a bizarre judgement in the end. Only in the case of having proof of payment and inputting an incorrect VRN .... could it be worthwhile making a carefully worded appeal in the first instance? .... If the appeal fails, depending on the reason, surely this could only help if it went to court? As always, any feedback gratefully received.
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      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Barclays breach of the Data Protection Act


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Right i've downloaded the N1 form from the Library, and some literature to put in the N1 form, but not sure where to put it. Secondly as stupid as this may sound once i've completed the N1 form do I need to send a copy to the court and a copy to Barclays.

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Hi

 

No copy to court only - they serve it on Barclays.

 

Good luck

 

Bicester1

Bicester1

 

MBNA WON £623

:)

GM Card Won £580

:)

Nat West CC Won £525.08

:)

Nat West Bank Won £2346.60:)

Lloyds PPI LBA

Barclaycard defence received. Trial date 30th July. Barclays missed deadline for servicing and filing of their bundle! Going to try for strikeout or summary disposal

HBOS about to issue N1

LLoys Bank LBA

 

I am not a lawyer. Get trained professional advice if unsure of your legal position. If my advice is helpful please tip my scales!

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Adrian Whalley is the main man and Peter's boss

 

Adrian Whalley

Radbroke Hall

Knutsford

Cheshire

WA16 9EU

 

HI, I seem to be having the same problem as many others in so far as that I have not receievd anything from Barclays relating to my SAR. Not even a standard fob off letter.

They are over the required 40 days and I wish to send a letter of Non compliance giving them a further 7 days, after which time I will start with the court action. Just wanted to check if it would be ok to use the address above to send the Letter of Non-Compliance ?

I have also been reading the threads and it mentions about reporting Barclays for this breach, should I do this now or wait and see if I hear anything back regarding this next letter.?

Some guidance would be great, as I have gotten confused by the varying answers throughout this thread:rolleyes:

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I issued proceedings for Barclasy non-compliance of the DPA and was awarded a judgement in default in the order of £250 !

 

This is obviously, in addition to the charges claim...I have now sent in a pre-six years SAR and I hope they default again so I can put another non-compliance of the DPA claim in !!!

Claims:

bgqs v Barclays (Claim No.1) - Claim Issued 16/3/07 Await Defence to be Entered - Data Protection Act Non-Compliance - *WON

 

bgqs v Barclays (Claim No.2) - Prelim Letter Sent (Charges + s.68 Interest) - 16/3/07 - *WON

 

bgqs v Halifax - Prelim Letter Sent (Charges +C.I Interest) - 16/3/07 - *WON

 

*Paid Deposit on New House with my Winnings !

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I have just received a letter from the ICO saying that they are writing to Barclays and asking them to comply with my SAR. However they state that I may wish to proceed down the Court route for damages and that they cannot prosecute Barclays for their breach of the Data Protection Act!

Reporting them to the ICO is simple and can be done online and they will email you with their findings. My response came within 14 days and I will use this letter in my N1 because it clearly states that Barclays are in breach.

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That is exactly what I did....:)

Claims:

bgqs v Barclays (Claim No.1) - Claim Issued 16/3/07 Await Defence to be Entered - Data Protection Act Non-Compliance - *WON

 

bgqs v Barclays (Claim No.2) - Prelim Letter Sent (Charges + s.68 Interest) - 16/3/07 - *WON

 

bgqs v Halifax - Prelim Letter Sent (Charges +C.I Interest) - 16/3/07 - *WON

 

*Paid Deposit on New House with my Winnings !

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Hi,

 

I'm new to the forum, but I am in the process of reclaiming my Bank Charges.

 

In fact, I'm at the stage of taking Barclays to Court.

 

I have all of the Bank Statements from the past 6 years and have calculated the interest etc. (I waited the obligatory 40 days then another week without response, so I phoned them and they returned my £10 cheque together with the Bank Statements).

 

Who do I state as being the contact at Barclays for the Court action and at what address?:confused:

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Update- I recieved a letter from Adrian Ruffhead promising to provide my missing statements and an offer to pay the amount I am claiming in damages for their non-compliance. (£242.56)

 

i have recieved all statements bar three of them. Oct, Nov and Dec 2000.

 

Adrian Ruffhead says that all im going to get because they only keep them six years.

 

My SAR is dated 4 October 2006.

 

Ruffhead has said in an email sent today that £242.56 will be deducted from my outstanding balance rather than in the form of a cheque, as stated on my Small Claim form.

 

I have been defaulted for the amount of £8000+.

 

On two occasions, with two different debt collection agencies I have sent CCA requests, and on both occasions they have defaulted, the first one has now been in criminal default since December, the second is well over the twelve days.

 

As the agreement is now unenforceable, can this be used to demand damages in the form of a cheque, rather than simply deducting this from my outstanding balance?

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Am on Day 63 since S.A.R - (Subject Access Request) received, follow up calls and a further letter but nothing.

 

Information Commissioners Office seems worse than useless. They said they will send my complaint to Barclays in a "batch" at the end of the month (a further 20 days away plus time to actuall get statements).

 

Am getting very frustrated by Barclays but even more determined.

 

Perhaps instead of making 1000 people redundant Barclays could re-deploy them to clear backlog of SARs - some hope.

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Hi Just thought this may help it is a little bit of advice regarding sar that someone passed to me in my thread, having waited 40 days i spoke to donald welsh at barclays who told me about the delay and said it would take another 2 and a half weeks but someone told me to ring customer relations on 0800282390 which i did and belive it or not my statements arrived the next day try it lol it really works

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Thought I'd let you know I've just spoken to a really nice lady at customer relations. She informed me a letter had been sent to me on the 26th April (which I didn't receive) stating it would take up to eight weeks for my statements to be sent to me but that she would send them to me today!!!

 

She has promised I'll be in receipt of my statements no later than Friday. I'll put a message up here to say if she was telling the truth lol :p

;):razz:;):p;):p
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nope didnt need to just told them it was over 40 days since i had requested them and didnt want to wait any longer and the very nice lady arranged to send them out that day, no nonsense about checking for quility control that donald welsh gave me. try it call em tomorrow

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A quick update to the situation of receiving statements

 

I, too, have been waiting for statements to arrive from Barclays and sent a non compliance letter on 12th April as the 40 days were well past their sell by date.

 

Finally managed to get through to them by phone today and spoke to Donald Welsh. As mentioned in chat, he's very friendly, if somewhat a babbler. He agreed that it is taking too long to send statements out and is arranging for them to be put on the urgent list. However, he says it will still take 2 - 2 1/2 weeks before i get them.

 

I wasn't going to push him, though I did say that my non-compliance letter stated 7 days, as he said there was nothing more he could do.

 

Well it's now been 4 weeks and nothing. Unfortunately,I never did get round to making a complaint. However, this is something I am intent on doing today.

 

I will try to contact Donald Welsh again and ask him what the hell is going on, as the initial request was sent in early February and it's now almost end of May. It's past a joke really. Barclays didn't wait anywhere near as long to send letter after letter to my daughter demanding she pay her overdraft account in full, nor did it take them long to pass it on to debt collectors.

 

Let you know what transpires.

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Another update. Just spoken to Donald Welsh again. As usual he's very friendly and apologetic. Seems to feel that there may have been an issue with the address which might have caused the non post of statements. Also said he's going to speak to his manager and feels that he will push it through quicker, hopefully meaning we will get them within 7 days.

 

Well, we shall wait and see what transpires.

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Guys sorry to hijack thread but I seem to be experiencing the same problems as some of you. I dont know where to go next with my court claim. Take a look at my thread if you dont mind.

 

Bank, tried to send you a private message but it seems your a popular chap and your inbox is full.

 

http://www.consumeractiongroup.co.uk/forum/legalities/57971-people-barclays-bank-data.html

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Julie1971 you're a star. i have (due to illness) given Barclays well over their 40 days and zip all from them. i 'phoned your number after reading the thread here and told customer services, very sorrowfully, that i thought I should give them one more chance before i made a court application on non-compliance of the FOI...

 

the nice man couldn't make enough apologies, and references to the huge amount of requests they've had (bloody right too), and said he'd put me on the urgent list, and the only reason i wouldn't get that until wednesday was because of the bank holiday. i think i believe him...

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  • 2 weeks later...

Well. here I am again. Posted 23rd May about statements not received and was told they'd be put on 'urgent' list. Should have received them a week ago but --- nothing!!! These were requested in February. Twice I've spoken to Donald at Barclays and he's promised the earth, but it's all come to nothing.

 

Today I had an email from ICO, but all they've said is that they will write to Barclays about non-complaince and in the meantime we should make a claim for what Barclays owe us anyway. This I can't do as I have absolutely no idea how much it is, nor could I even hazzard a guess.

 

So now I've got to play the waiting game. Might try and speak to Donald once more but I really feel I'll be wasting my time. Ah well, nothing ventured, nothing gained as they say.

 

:-x

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