Jump to content


  • Tweets

  • Posts

    • Good afternoon,    I am writing in reference to the retail dispute number ****, between myself and Newton Autos concerning the sale of a Toyota Avensis which has been found to have serious mechanical faults.    As explained previously the car was found to be faulty just six days after purchase. The car had numerous fault codes that appeared on the dash board and went into limp mode. This required assistance from the AA and this evidence has already been provided. The car continues to exhibit these faults and has been diagnosed as having faults with the fuel injectors which will require major mechanical investigation and repairs.    Newton Autos did not make me aware of any faults upon purchase of the vehicle and sold it as being in good condition.    Newton Autos have also refused to honour their responsibilities under The Consumer Rights Act 2015 which requires them to refund the customer if the goods are found to be faulty and not fit for purpose within 30 days of purchase.    Newton Autos also refused to accept my rejection of the vehicle and refused to refund the car and accept the return of the vehicle.    It is clear to me that the car is not fit for purpose as these mechanical faults occurred so soon after purchase and have been shown to be present by both the AA and an independent mechanic.   Kind regards
    • Commercial Landlords are legally allowed to sue for early cancellation of the lease. You can only surrender your lease if your landlord agrees to your doing so. They are under no obligation even to consider your request and are entitled to refuse. You cannot use this as an excuse not to pay your rent. Your landlord is most likely to agree to your surrendering the lease if they want the property back in order to redevelop it, or if they wants to rent it to what they regards as a better tenant or at a higher rent. There are two types of surrender: Express surrender in writing. This is a written document which sets out the terms of the surrender. Implied surrender by conduct. (applies to your position) You can move out of the property you leased, simply hand your keys back and the lease will come to an end, but only if the landlord agrees to accept your surrender. Many tenants have thought they can simply post the keys through the landlord's letter box and the lease is ended. This is not true and without a document from the landlord, not only do you not know if the landlord has accepted the surrender, you also do not know on what basis they have accepted and could find they sue you for rent arrears, service charge arrears, damage to the property and compensation for your attempt to leave the property without the landlord's agreement. Unless you are absolutely certain that the landlord is agreeable to your departure, you should not attempt to imply a surrender by relying on your and the landlord's conduct.  
    • I had to deal with these last year worst DCA I have ever dealt with. Just wait for the constant threats of CCJ and how you'll lose in court and how they won't do mediation and they want the judge to question you with a load of "BIG" words to boot with the letter. My case was struck out in the end, stupidity on their part as I admitted to owing the debt in the end going through the court process was just a formality as they wouldn't let it drop despite me admitting the debt regardless. They didn't send the last part of the court paper work in so it ended up being struck out     .
    • Well, that's it then. Clear proof of the rubbish cameras. Clear proof of double dipping. G24 won't be getting a penny. Belt & braces, I would write to the address LFI has found, include the evidence of double dipping, and ask Fraser Group to call their dogs off.
    • LOL. after sending Perch capital a CCA request with a stapled £1 PO attached (x2) Their lapdog Legal team TM Legal have sent me two letters today saying "due to a recent payment on the account, your account is open to legal/enforcement action" so i guess they have tried to apply that payment to the account to run the statue bar along. dirty tactics lol.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Dpa sent 24.4 Barclaycard


rogerebaker
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6007 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

  • 2 weeks later...

Just as a note: Barclaycard are well known for cashing the DPA cheque onto your Barclaycard balance instead of using it for the DPA request. Id check your balance to see if theyve done this.

Abbey Claim

27/03/06 Served Claim, acknowledged 05/04/06, 24/04/06 Defence entered & 50% offer. 25/04/06 accepted 100% ofer via email.

 

Alliance & Leicester

LBA sent 27/06/06, Claim Started 25/07/06, 14/08/06 Charges refunded!

 

Barclaycard: DPA 21/04/06. Prelim 12/05/06, LBA 26/05/06, Claim issued on 27th June. Acknowledged 03/7/06, 20/10/06 Court Date Set: 8th December

 

Barclays: DPA 21/04/06, statements arrived 02/05/06, prelim 06/05/06, 21/05, LBA, Barclays offered 50% 1 day after LBA deadline. Refused and claim started 5/6/06. Acknowledged 9/6/06, defence entered 07/07/06, allocation questionnaire sent off. Court Date October 25th, case settled 24/10/06

Link to post
Share on other sites

Statements back to May 2004 arrived on Saturday. Usual letter about the microfishe. There was also a very large computer printout regarding the complete account history. It is a bit confusing but interesting. Hidden on one of the pages it states the number of missed payments and the number of times over the limit during the account history.

 

My first approach for payment will be based on this number X by £20

 

I will also continue with the SAR for the missing years and add that to the summons if they do not comply

7 actions in progress

 

amount refunded so far £6500

Link to post
Share on other sites

Guest BlueRuby

Roger, where on the printout were the hidden details about late payments & overlimit charges etc? I can't find anything like that on the printout they sent my son. What was the heading on the section sheet?

Link to post
Share on other sites

I had two sets of prfintouts one for each of my sons.

 

On one of them it is on the bottom of page four under heading Cardholder / account details

 

It has a sub heading Months overlimit and then a number

 

Then just underneath about 3 lines further down it has number of times one payment missed

 

 

On the second sons printout it has the same info about Months overlimit and missed payments but in missed payments it has 0 having looked at ther statements I have he has deffinately missed some payments so I havnt worked out why it says 0.

 

I havnt had a great deal of time to study it in detail which I will do tomorrow and try and make some sense of it.

 

Ill let you know if I can deciphere it in more detail

7 actions in progress

 

amount refunded so far £6500

Link to post
Share on other sites

Guest BlueRuby

Thanks Roger. I KNOW my son was overlimit and late with payment many many times so I think I may have to follow Bookworm's route and make something up to try and force their hand!

Link to post
Share on other sites

Having examined the print out all day it makes no sense at all. In fact it bears no resembalance to the statements that I have from May 2004.

 

I may sit on these for a few days and hopefully the DPA issue with Barclaycard will be sorted.

7 actions in progress

 

amount refunded so far £6500

Link to post
Share on other sites

  • 3 weeks later...

Hows your claim going?

Abbey Claim

27/03/06 Served Claim, acknowledged 05/04/06, 24/04/06 Defence entered & 50% offer. 25/04/06 accepted 100% ofer via email.

 

Alliance & Leicester

LBA sent 27/06/06, Claim Started 25/07/06, 14/08/06 Charges refunded!

 

Barclaycard: DPA 21/04/06. Prelim 12/05/06, LBA 26/05/06, Claim issued on 27th June. Acknowledged 03/7/06, 20/10/06 Court Date Set: 8th December

 

Barclays: DPA 21/04/06, statements arrived 02/05/06, prelim 06/05/06, 21/05, LBA, Barclays offered 50% 1 day after LBA deadline. Refused and claim started 5/6/06. Acknowledged 9/6/06, defence entered 07/07/06, allocation questionnaire sent off. Court Date October 25th, case settled 24/10/06

Link to post
Share on other sites

Ive got three others at the Money claim stage so Im holding off on this one for a while.

 

It gets surprisingly busy once it gets going.

 

Im rather hoping someone will have made Barclaycard disclose statements before May 2004 before I start on this claim, make life a little easier

7 actions in progress

 

amount refunded so far £6500

Link to post
Share on other sites

  • 1 month later...

Just to let you know, i have started a claim against Barclaycard (~i have my own thread), they refused to send all statements and i have therefore started a claim against them for estimated interest and included in my claim that Barclaycard failed to send all information under the DPA request.

 

Its now up to them to correct the amount/provide the statements, so hopefully i would of forced them to send the statements or to confirm the actual charge amounts. Am sure you could do the same.

Abbey Claim

27/03/06 Served Claim, acknowledged 05/04/06, 24/04/06 Defence entered & 50% offer. 25/04/06 accepted 100% ofer via email.

 

Alliance & Leicester

LBA sent 27/06/06, Claim Started 25/07/06, 14/08/06 Charges refunded!

 

Barclaycard: DPA 21/04/06. Prelim 12/05/06, LBA 26/05/06, Claim issued on 27th June. Acknowledged 03/7/06, 20/10/06 Court Date Set: 8th December

 

Barclays: DPA 21/04/06, statements arrived 02/05/06, prelim 06/05/06, 21/05, LBA, Barclays offered 50% 1 day after LBA deadline. Refused and claim started 5/6/06. Acknowledged 9/6/06, defence entered 07/07/06, allocation questionnaire sent off. Court Date October 25th, case settled 24/10/06

Link to post
Share on other sites

  • 2 weeks later...

LBA sent to barclaycard 13.7.06. Only covers charges from May 2004 560GBP. When they have kindly returned these charges I will use some of the money to pay for the pre 2004 statements. Make another claim and include the 3quid per statement as costs.

 

This seems the least troublesome route and it can all be done via MCOL. Potentially I could lose about 100 GBP getting the statements but Im about 2 grand up at the moment and feeling lucky.

7 actions in progress

 

amount refunded so far £6500

Link to post
Share on other sites

  • 1 month later...

Barclay cards only response to the LBA was a default letter received today.

 

MCOL completed for just short of 600 Quid. This only covers from May 2004. I expect at least that again when This is won and I pay for the remainder of statements

 

Letter to Barclay card reminding them of S13 / 6 of Banking Code re defaulting accounts in dispute

7 actions in progress

 

amount refunded so far £6500

Link to post
Share on other sites

  • 1 month later...

Getting a letter a day from Barclaycard at the moment. Several apologising about the delay in dealing with my complaint about threatening to default an account in dispute. I can bearly be bothered to open them they contain so much rubbish.

 

Received barclaycards defence and AQ today

 

same old Mr Jeremiah

 

Hes gonna be sick off me by Christmas

 

3 ongoing with Barclays and one settled !!

7 actions in progress

 

amount refunded so far £6500

Link to post
Share on other sites

  • 4 weeks later...

Barclays defended and AQ completed and sent in.

 

They have very kindly credited the account with 260.00 without any mention of it being in settlement just being the difference between 12.00 and 20.00

 

They gave me no choice of accepting it or not just credited the account.

 

I think I will write to the court stating the claim has been part settled but the case for the rest goes on.

 

Re the microfishe issue. I will write to Barclaycard and remind them that in light of the decision re Abbeys microfishe best they coff up with the missing 2 years ASAP.

7 actions in progress

 

amount refunded so far £6500

Link to post
Share on other sites

I've also gone down this route, I only sent the Preliminary letter last week, L.B.A due to be sent on 27th October.

 

 

Just to let you know, i have started a claim against Barclaycard (~i have my own thread), they refused to send all statements and i have therefore started a claim against them for estimated interest and included in my claim that Barclaycard failed to send all information under the Data Protection Act request.

 

Its now up to them to correct the amount/provide the statements, so hopefully i would of forced them to send the statements or to confirm the actual charge amounts. Am sure you could do the same.

Barclaycard

S.A.R sent 27th Sep

Partial Statements (Microfiche etc) received 5th Oct

Preliminary Request (Estimated Charges £864) Sent 11th Oct

L.B.A (Data Protection Act) Sent 12th oct

£288 Offered 18th Oct

Letter Before Action Sent 27th October

MCOL 10th November

Claim Acknowledged 29th November

Court Date Set for 27th April

 

Captial One

S.A.R sent 27th Sep

L.B.A (Data Protection Act) Sent 4th November

Preliminary Request for £633 and removal of default sent 22 November

L.B.A Sent 12th December

N1 Filed 25th Janaury

 

 

Halifax

S.A.R sent 11th Sep

Preliminary Request for £327.95 sent 30th Oct

L.B.A sent 15th November

MCOL 29th November

Settled - £443.98 14th December

Link to post
Share on other sites

Directions hearing has been set for 25th October.

 

Same day and time as my daughters so its gonna be a family day out

 

looking at the court list there is about 20 bank charges cases all on the same day.

 

Any one else at Kingston County court next wednesday !!!

7 actions in progress

 

amount refunded so far £6500

Link to post
Share on other sites

  • 3 months later...

Having been refunded the charges since may 2004 I wrote to Barclaycard requesting statements pre May 2004.

 

They claimed that they are correct and the IC is wrong but supplied them in any case. They also stated that they wouldnt communicate anymore with me regarding this matter.

 

nice of them.

 

Ive worked out they owe another 120.00. IAP will be going out Monday

7 actions in progress

 

amount refunded so far £6500

Link to post
Share on other sites

  • 1 month later...

I decided to spend a bit of time calulating exactly the interest they had charged on these older charges. Took about 2 hours and a calculater but managed to come out with a figure of about £350.

 

IAP sent and quick reply offering £120

 

LBA will be sent next week refusing the offer

7 actions in progress

 

amount refunded so far £6500

Link to post
Share on other sites

  • 4 weeks later...
  • 1 month later...

I was allowed to apply for a judgement online a couple of days ago due to the fact that Barclays had not entered a defence.

 

MCOL now states that judgement rejected defence entered on the 24.4.07.

 

This is a bit strange as I didnt fill the MCOL until the 23.4.07

 

Perhaps MCOL are getting a bit stretched.

 

anyway barclaycard part two continues.

7 actions in progress

 

amount refunded so far £6500

Link to post
Share on other sites

  • 1 month later...

Direction hearing is set for 2.15 today

 

The litigation team at Barclays are adamant a representative will be attending.

 

Im looking forward to finally getting near a court

7 actions in progress

 

amount refunded so far £6500

Link to post
Share on other sites

  • 2 weeks later...

Final update.

 

Appeared at court on the 25th and did in fact meet the Barclays barrister. Its a shame she didnt bring with her anything relevant to the case and as a result it was adjourned

 

Then I had had an interesting morning with mercers on the phone. For some reason Barclaycard decided to refer the balance to mercers for collection which considering where inbetween court cases I thought was a bit un called for.

 

I continually told mercers the matter was in dispute and that they should refer it back to barclaycard.

 

Their only answer seemed to be "how much would you like to pay today sir"

 

I did try to ring Barclaycard but did a tour of the sub continent and eventually gave up.

 

In a flash of inspiration I decided to email Paul Haut at Barclays litigation to see if he could help. He was very amiable and he agreed to settle for the full amount. I did have a brief chat with him about the up and coming test case and he said pending that case they would only settle Credit card claims and wouldnt entertain any settlement on the overdraft charges.

 

If hes good to his word this should be the end of this particular claim allthough I have a feeling that Barclaycard have sneaked a cheeky little default on the credit file which will result in a complaint to the FSA in due course and a further 400.00 bill for barclaycard.

7 actions in progress

 

amount refunded so far £6500

Link to post
Share on other sites

  • 3 months later...

Just a quick update.

 

As suspected Barclaycard had registered a default whilst the matter was in dispute so I decided to impliment the banks complaint proceedure alleging they had breached the banking code.

 

That was a torturous affair to say the least but eventually last week they agreed to remove the default.

 

A good result eventually.

 

Im just about finished with the re claiming game having got back almost every single penny paid by the kids.

 

I wish you all good luck when the bun fest resumes next year that is assuming the banks havnt all gone bust as a result of their greed in the mortgage business.

 

If the judgment goes against them next year it could be the final nail in the coffin and perhaps then we can get back to ethical local banking with decent customer service at a reasnoble cost.

7 actions in progress

 

amount refunded so far £6500

Link to post
Share on other sites

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6007 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...