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    • further polished WS using above suggestions and also included couple of more modifications highlighted in orange are those ok to include?   Background   1.1  The Defendant received the Parking Charge Notice (PCN) on the 06th of January 2020 following the vehicle being parked at Arla Old Dairy, South Ruislip on the 05th of December 2019.   Unfair PCN   2.1  On 19th December 2023 the Defendant sent the Claimant's solicitors a CPR request.  As shown in Exhibit 1 (pages 7-13) sent by the solicitors the signage displayed in their evidence clearly shows a £60.00 parking charge notice (which will be reduced to £30 if paid within 14 days of issue).  2.2  Yet the PCN sent by the Claimant is for a £100.00 parking charge notice (reduced to £60 if paid within 30 days of issue).   2.3        The Claimant relies on signage to create a contract.  It is unlawful for the Claimant to write that the charge is £60 on their signs and then send demands for £100.    2.4        The unlawful £100 charge is also the basis for the Claimant's Particulars of Claim.  No Locus Standi  3.1  I do not believe a contract with the landowner, that is provided following the defendant’s CPR request, gives MET Parking Services a right to bring claims in their own name. Definition of “Relevant contract” from the Protection of Freedoms Act 2012, Schedule 4,  2 [1] means a contract Including a contract arising only when the vehicle was parked on the relevant land between the driver and a person who is-   (a) the owner or occupier of the land; or   (b) Authorised, under or by virtue of arrangements made by the owner or occupier of the land, to enter into a contract with the driver requiring the payment of parking charges in respect of the parking of the vehicle on the land. According to https://www.legislation.gov.uk/ukpga/2006/46/section/44   For a contract to be valid, it requires a director from each company to sign and then two independent witnesses must confirm those signatures.   3.2  The Defendant requested to see such a contract in the CPR request.  The fact that no contract has been produced with the witness signatures present means the contract has not been validly executed. Therefore, there can be no contract established between MET Parking Services and the motorist. Even if “Parking in Electric Bay” could form a contract (which it cannot), it is immaterial. There is no valid contract.  Illegal Conduct – No Contract Formed   4.1 At the time of writing, the Claimant has failed to provide the following, in response to the CPR request from myself.   4.2        The legal contract between the Claimant and the landowner (which in this case is Standard Life Investments UK) to provide evidence that there is an agreement in place with landowner with the necessary authority to issue parking charge notices and to pursue payment by means of litigation.   4.3 Proof of planning permission granted for signage etc under the Town and country Planning Act 1990. Lack of planning permission is a criminal offence under this Act and no contract can be formed where criminality is involved.   4.4        I also do not believe the claimant possesses these documents.   No Keeper Liability   5.1        The defendant was not the driver at the time and date mentioned in the PCN and the claimant has not established keeper liability under schedule 4 of the PoFA 2012. In this matter, the defendant puts it to the claimant to produce strict proof as to who was driving at the time.   5.2 The claimant in their Notice To Keeper also failed to comply with PoFA 2012 Schedule 4 section 9[2][f] while mentioning “the right to recover from the keeper so much of that parking charge as remains unpaid” where they did not include statement “(if all the applicable conditions under this Schedule are met)”.     5.3         The claimant did not mention parking period, times on the photographs are separate from the PCN and in any case are that arrival and departure times not the parking period since their times include driving to and from the parking space as a minimum and can include extra time to allow pedestrians and other vehicles to pass in front.    Protection of Freedoms Act 2012   The notice must -   (a) specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates;  22. In the persuasive judgement K4GF167G - Premier Park Ltd v Mr Mathur - Horsham County Court – 5 January 2024 it was on this very point that the judge dismissed this claim.  5.4  A the PCN does not comply with the Act the Defendant as keeper is not liable.  No Breach of Contract   6.1       No breach of contract occurred because the PCN and contract provided as part of the defendant’s CPR request shows different post code, PCN shows HA4 0EY while contract shows HA4 0FY. According to PCN defendant parked on HA4 0EY which does not appear to be subject to the postcode covered by the contract.  6.2         The entrance sign does not mention anything about there being other terms inside the car park so does not offer a contract which makes it only an offer to treat,  Interest  7.1  It is unreasonable for the Claimant to delay litigation for  Double Recovery   7.2  The claim is littered with made-up charges.  7.3  As noted above, the Claimant's signs state a £60 charge yet their PCN is for £100.  7.4  As well as the £100 parking charge, the Claimant seeks recovery of an additional £70.  This is simply a poor attempt to circumvent the legal costs cap at small claims.  7.5 Since 2019, many County Courts have considered claims in excess of £100 to be an abuse of process leading to them being struck out ab initio. An example, in the Caernarfon Court in VCS v Davies, case No. FTQZ4W28 on 4th September 2019, District Judge Jones-Evans stated “Upon it being recorded that District Judge Jones- Evans has over a very significant period of time warned advocates (...) in many cases of this nature before this court that their claim for £60 is unenforceable in law and is an abuse of process and is nothing more than a poor attempt to go behind the decision of the Supreme Court v Beavis which inter alia decided that a figure of £160 as a global sum claimed in this case would be a penalty and not a genuine pre-estimate of loss and therefore unenforceable in law and if the practice continued, he would treat all cases as a claim for £160 and therefore a penalty and unenforceable in law it is hereby declared (…) the claim is struck out and declared to be wholly without merit and an abuse of process.”  7.6 In Claim Nos. F0DP806M and F0DP201T, District Judge Taylor echoed earlier General Judgment or Orders of District Judge Grand, stating ''It is ordered that the claim is struck out as an abuse of process. The claim contains a substantial charge additional to the parking charge which it is alleged the Defendant contracted to pay. This additional charge is not recoverabl15e under the Protection of Freedoms Act 2012, Schedule 4 nor with reference to the judgment in Parking Eye v Beavis. It is an abuse of process from the Claimant to issue a knowingly inflated claim for an additional sum which it is not entitled to recover. This order has been made by the court of its own initiative without a hearing pursuant to CPR Rule 3.3(4)) of the Civil Procedure Rules 1998...''  7.7 In the persuasive case of G4QZ465V - Excel Parking Services Ltd v Wilkinson – Bradford County Court -2 July 2020 (Exhibit 4) the judge had decided that Excel had won. However, due to Excel adding on the £60 the Judge dismissed the case.  7.8        The addition of costs not previously specified on signage are also in breach of the Consumer Rights Act 2015, Schedule 2, specifically paras 6, 10 and 14.   7.9        It is the Defendant’s position that the Claimant in this case has knowingly submitted inflated costs and thus the entire claim should be similarly struck out in accordance with Civil Procedure Rule 3.3(4).   In Conclusion   8.1        I invite the court to dismiss the claim.  Statement of Truth  I believe that the facts stated in this witness statement are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.   
    • Well the difference is that in all our other cases It was Kev who was trying to entrap the motorist so sticking two fingers up to him and daring him to try court was from a position of strength. In your case, sorry, you made a mistake so you're not in the position of strength.  I've looked on Google Maps and the signs are few & far between as per Kev's MO, but there is an entrance sign saying "Pay & Display" (and you've admitted in writing that you knew you had to pay) and the signs by the payment machines do say "Sea View Car Park" (and you've admitted in writing you paid the wrong car park ... and maybe outed yourself as the driver). Something I missed in my previous post is that the LoC is only for one ticket, not two. Sorry, but it's impossible to definitively advise what to so. Personally I'd probably gamble on Kev being a serial bottler of court and reply with a snotty letter ridiculing the signage (given you mentioned the signage in your appeal) - but it is a gamble.  
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

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Roadstar Autocentre - i've raised a Court Claim re: terrible service after wrongly fitting a turbo **WON**


gavino76

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hi bank fodder.

 

I'm looking through the guidance at the moment. It states the onus is on me to advise the court on how i want to proceed once the defendant has filed a response (Defence)

 

im looking at my claim online and there is no further information, i cannot view the defendants defence. what should i do now, do i wait for the DQ to come back from the defendant? its a little bit stressful. i feel a little out of my depth, not having done this before. Although i believe im right.

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MCOL should send you a copy 

N180 next 

look in the legal section of our library.

 

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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ring the court tell them you have not received a copy of the defence its now 7 days since it was filled.

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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2nd Class post is taking 7 days just recently, going by cards sent and delivered

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hello. i received the DQ today and with it, a copy of the defence. the defence is as follows:

 

Quote

 

Mr gavino76 picked his car up on the 4th January 2020 and returned about a week later stating a problem with the turbo charger.

 

The vehicle was examined by 2 mechanics and no problem found.

 

Mr gavino76 came into us again end of January for a quote on further work he needed. 

When eventually complained again of problem with the turbocharger

 

he was to deal with our head office and given an email address plus direct line telephone number.

 

Mrgavino76 was asked to let our head office have supporting evidence that the car went to an independent garage.

Our head office heard nothing from him either by email or phone.

 

The head office tried to phone him but the phone call went unanswered. 

 

Should mr gavino76 furnish us with the supporting evidence we would of course take it into consideration.

 

 

the defence was dated 7th dec 2020.

 

the info on my claim history is:

 

A bar was put in place for roadstar autocentre on 10/12/2020

roadstar autocentre filed a defence on 10/12/2020

DQ sent to roadstar autocentre on 10/12/2020

 

the vehicle we're actually talking about is a van. a large red van.

the high pitched screaming was apparent from the moment i drove way from the garage,

 

due to the sheer volume of work i faced after returning from xmas break it was just not convenient to me to return it for examination, and also they never seemed to have availability.

 

the garage had it at the end of jan 2019 for around 2 weeks and one of the problems id raised was the heater was not working. in the 2 weeks they had it, they could not fix it or explain why.

 

when i returned at the end of jan to try to have the heater fixed again (which they still couldnt manage), they 'examined' the screeching noise. they told me that there was a couple of screws loose and it had been sorted. and that they had put a dye into the engine to find the oil leak.

 

on their defence, they have stated that the vehicle was examined by 2 mechanics and no problem found. They have signed this to be true.

 

upon leaving the garage the van was still screaming,

i called the garage and we ended up having an argument.

 

the garage manager is very blunt and rude and totally unhelpful.

 

I emailed the manager to say 'i am not interested in a stupid argument, i want the screaming fixed, i have paid almost £2000 without question now i am receiving terrible customer service.'

 

as i was so busy at work it was impossible to get back to the garage on the few occasions they did have a slot.

 

there was a period of time during the year when the noise stopped, or was almost imperceptible, and it was so draining trying to deal with the garage that i left it. and eventually, it came back.

 

after a few calls or emails i was told the mechanic that done the work would come for a drive with me to determine the source of the noise.

 

we drove, the high pitch noise screamed, i asked him if he could hear it, and he sat next to me in my own van, looked me in the eye, and said no.

 

i took him back to the garage. i emailed the manager to ask for a verdict, no reply.

when i rang him, he told me the noise was not mechanical (the noise the mechanic said he couldn't hear) and it was nothing to do with them and not their problem.

 

i was seething yet i did not know what to do, as i did not know what i could do.

i suffered it.

 

at some point the power to the van was suffering and it was almost as though something was not working.

i took it to a garage that the man i work for recommend, and they found the problem straight away.

 

the turbo had been incorrectly installed.

a part that was renewed by the new garage was given to me to keep, and was clearly burnt and damaged.

 

i do understand that I'm a bit all over the place here, we're talking about january to september.

 

would anyone be able to advise me in how to proceed without writing a novel,  or is this a necessity.

its a little bit difficult as it was over quite a long time,

 

i can't precisely remember the exact sequence of events. i do have quite a few emails, can i use these as evidence.

 

i understand i am to ask for mediation.

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Have you received the directions questionnaire?

If you have, then it will be at this point that you will need to decide that you are prepared to pay an extra fee to go through to a court hearing. You will also be able to agree to mediation.

On the matter of the choice of the court, you should choose your local court because the other side is a business and so they should come to you if they have a different local court.

You need to make sure that you have evidence to prove the basis of your case.

Although it's not totally relevant – it tends to give a clue as to the incompetence of this garage so it would be helpful if you can show some evidence that when you first took it to the garage they were unable to find anything wrong and it was only when you took it to Ford that they identified that there was indeed a problem and in fact the turbo needed replacing.
I think it's important to emphasise that it's quite extraordinary that the garage were unable to recognise that the whole turbocharger needed replacing.

As a say, this is not strictly relevant that it tends to show the incompetence of the garage. It also may tend to suggest that they were not competent in the fitting of a turbocharger because they couldn't even recognise that there was a problem.

Secondly, you need to get a statement from the garage to recognise that it had been incorrectly fitted. This needs to be a written statement and you should obtain it as quickly as possible please and post it up so that we can see.

This is your most important piece of evidence and it needs to be very clearly stated by the person who makes the statement, that they were asked to look at the van on a particular date, they inspected it, they discovered that a turbocharger had been incorrectly fitted – and they should give a description of the way in which it was incorrectly fitted.

They should then say in the statement that they were asked to reinstall the turbocharger which they did and they charged £XXX for it.

This is essential evidence and you should get it as soon as possible.

Finally, you have said that when you first realise that there was a continuing problem with the turbocharger after it had been fitted, that you went back to the garage and they can do anything about it. You need some evidence of this – emails or anything else.



 

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There was more phone conversation than emails. 

 

I do have the defects report from ford which I sent via email to the garage. But not anything from the garage telling me they cannot find a problem 

 

I have 2-4 emails sent to the garage saying that there is a screaming noise and how could you give it back to me like that, I need it looked at asap pls.

 

At the time I didn't know the turbo was blown.

 

They have also said In their defence how they asked me to contact head office and was asked to furnish them with evidence of having been to an independent garage, I have an email from the garage asking for the invoice from the independent garage which I sent in to them.

 

I will contact the  independent garage first thing in the morning.

 

 

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i have the mechanics mobile number that repaired the turbo. i messaged him, and called him. he has not responded.

i called the garage. the secretary said to me, most of the information is on the invoice. i did say i need a written statement for court ands she is prepared to do so and has sent it through the post on headed paper. not going to manage a written statement from the mechanic unfortunately.

 

i do have emails, not many. most of the corresponding was done via phone unfortunately, i didn't know it would come to this.

 

the court is 10 mins walk from my house. the defendant is based 5 mins walk from the court. i may return the forms in person? will save time. is this ok?

 

 

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Recorded delivery

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iI've printed off all the emails that were swapped between us. one of which is a photo of the faults list from ford but no conversation.

 

one of which is me mentioning to them that they asked me to take my van to fords to find the faults as they couldnt manage it.

 

one of which is the invoice from the independent garage for the repair to turbo.

 

i have the parts which were removed during the repair, one of which is burnt.

 

i am waiting for the letter from the independent garage to add.

 

so i print X3 copies of DQ? and serve copies on all other parties. do i post a copy direct to them?

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Quote

so i print X3 copies of DQ? and serve copies on all other parties. do i post a copy direct to them?

 

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  • 2 weeks later...

Hello guys. Sorry for the gap between updates. I have been completely wiped out with Corona virus. 

 

The last thing I done was posted off the n180 and I am waiting for a response. Also, I registered with the mediation service and have heard from them on email.

 

Thank you

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Thanks for the update.

We've had a lot of experience of people going to mediation when they have been bringing actions against Hermes, the parcel delivery service.

I suggest that you find your way to the Hermes sub- forum and look at some of the threads there and see how the mediation works and see also how the mediator puts pressure on people to give up their rights.

I suggest that you search on "Hermes, mediation" – and see what that brings you. It is well worth understanding exactly what is going to happen and there are some very good experiences there

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So my van has been back for an MOT. (At the new garage i use which was responsible for repairing the turbo) and they have had to replace the water pump (which was replaced with the turbo at the garage I am taking to court)

 

How can I add this to my current case, or is it too late, please advise on what I should do.

 

Thank you

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You have to remind me, have you actually issued a claim on this? And what has happened?

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Sorry.

 

A claim has been issued for the cost of the labour of the installation of the turbo. It was defended. I have returned the DQ.

 

My van has been in to the new garage I use and the water pump needs to be replaced at a cost of £220, this being after it was replaced along with the turbo that was blown during the initial work Dec 2019

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Well this claim is fairly well advanced. It would cost you about £200 also to amend the claim and then you would have to give the other side an opportunity to defend and all of that would delay everything.

I think it could be an idea to simply gather as much information as you can about the present problem and then depending on the outcome of the turbo case, threaten them with a further action for the water pump and see how they react.

If you had discovered this before the claimant been issued then there would have been no problem adding it.

This is on the basis that I understand that you had a brand-new water pump fitted about a year ago and that it has now failed.

Make sure that the old water pump is retained and you may need to get somebody to inspect it at some point – but not yet.

Try to get a full statement from whoever it is who has identified the felt water pump – relating to signs and symptoms of its failure, its condition once it's taken out – and of course keep all receipts et cetera with the possibility in mind of bringing an action in the future.

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  • 3 weeks later...

hello. i have my telephone appointment set for thurs 28th jan between 8 and 10am for approx an hour.

 

I've read some posts re vs hermes, and i will be assertive. this incident is from dec 2019, i dont have an exact timeline of how this all unfolded, will they focus on specific dates, i cant see how they would make a difference to the outcome?

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you mean mediation?

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I see their in their defence then not really denying the fact that your claim – but they are saying that they want evidence. They are saying that they found no problem – but of course that was their own people and not independent.

Did you supply them with the information that they referred to in their defence? Did you supply them with this information before you issue the claim or since you have received the defence?

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