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    • Well done. Are you able to tell us more about how it went on the day please? HB
    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
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    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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Lending Stream now Lantern


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I think I'm in the right place I apologise if not.

I used to live at another address the other side of the  country

 

have received two signed for letters I've been told,

I can't get up there instantly,

it will be later in the week but I'm terrified after some thought that these are summons/ccj proceedings for Lending Stream.

As it's the only finance thing I can think of..

Allow me to explain.

 

A few years ago I got into a system of taking pay day loans one after the other from lending Stream, I have changed my ways since then but have completely forgotten about these, they were linked to an old email that I can't get in any more as it's been destroyed. I've since managed to login to the account and see the remaining loans on the system.

 

Initially as I had got myself into the situation I spoke to the CAB about it to prevent Default. We kept going back and forth between Lending Stream &  Credit Resource Solutions  which I have a few copies of the emails. CRS if I recall correctly never responded to the CAB and I even contacted Lending Stream about this to no avail. I think I also have a few emails where I offered to make repayment of a £1, they refused this saying as their terms, 24 months was the only agreement they could make which would start at £12 or something. 

 

March 21 2015 - 15 September 2015 - £200 PAID £387.52 Complete

August 2015 - 23 Feb 2016 - £100  - PAID £152.40 Complete

 

At the time I was robbing Peter to pay Paul so to speak and the following defaulted:

 

9th September 2015 - 21st March 2016 Opened £300 Total To Pay £600 -

I paid £103.2 (October 15) £64.80 (October 15), £154.08 (December15), £2 (April 2016) - Total Repaid £324.08

14th October 2015  - 22nd April 2016 - Opened £120 - Total To Pay £240 -

I paid £39.36 (November 15), £45.12 (December 15), (£2 April 16) - Total Repaid £86.48

06 December 2015 -23rd May 2016-  Opened £120 - Total To Pay £224.22

I paid £17.28 (December 15), £2 (April) - Total Repaid £19.28

27th December 2015 - 23rd June 2016 - Opened £140- Total To Pay £272.45 

I paid £0. - Total Repaid £0

 

-------------------------------

I emailed them in August 2016 what I saw as irresponsible lending. There reply was:

 

This is in reference to your correspondence regarding your Lending Stream loans.
We have reviewed your accounts and would like to share our findings. You borrowed six loans from Lending Stream, out of which the loan accounts [5 accounts are still outstanding.]
Please note, we have already informed Credit Resource Solutions (CRS) about your enrollment with Citizen Advice Bureau(CAB) and they will be making the necessary changes shortly. They have made the necessary changes for the loan account xx.
Affordability Checks:

We confirm that an affordability analysis is conducted for all customers (existing or new) and on each loan application. Our advanced analytics and underwriting processes review the information provided by the customer, all public information, and details held by Credit Reference Agencies before making a decision.

 

  • Your Experian score was ranging between 580 and above. This was factored into our proprietary underwriting and deemed acceptable

  • At the time of each application, you were employed full time 

  • Your monthly income at the time of applications was ranging from £1120.00-£1280.00

  • We could observe a sufficient disposable income, which denoted that repayments towards the loans could have been made without any financial difficulties

  • You were approved only for the amount you were eligible for


We expect our customers to include any current obligations due to be paid while filling the expenditure details to ensure a fair assessment of their disposable income and ability to make repayments. The data shared in your applications indicated that your monthly income well exceeded your expenses and that repayments towards the loans could have been made without any financial difficulties.
Credit file/Data Validation:
When a customer requests for a credit report from a Credit Reference Agency, he or she may acquire specific information including names of different lenders’ and their respective reporting, however, when a financial institution does a credit search on a customer’s credit report, they are not privy to that exact information. Hence, our decision to lend money does in part rely on the information received from Experian (credit scores).
Additional Information:
Our constant message to customers whose circumstances change, or who experience hardship, is to speak to us and we will work something out together. While reviewing your accounts, we note that Lending Stream was made aware about your financial situation first on XXJan'16 when you informed about your enrollment with CAB and as per our procedure, the loans were passed to CRS as they handle all debt management loans for Lending Stream.
Please note, until CRS confirms about the debt management plan being set, we cannot put a hold on the interest. However, once confirmed, the necessary changes are made, where we waive any extra interest or charges incurred after the enrollment.
In lieu of the overall situation, we believe that Lending Stream has behaved responsibly in approving your loans and has been dealing fairly as per our procedures.
Resolution:

While we confirm that the affordability checks were performed with due consideration while approving your loans, considering your situation, we are ready to close the loan accounts without any further payments. This will be updated on your credit file in 30-45 days post closure. For the other outstanding loan accounts A, B and C, we are ready to waive all the interest and charges capitalised and would request you to return the remaining borrowed amounts shown below:

 

Loan ID Borrowed Amount Total Paid Remaining Borrowed Amount
A £120.00 £86.48 £33.52
B £120.00 £19.28 £100.72
C £140.00 £0.00 £140.00


We await your response for the aforementioned offer.
-----

 

We went back and forth and on 15th September I said I would accept but need to pay £1 a month, again they fired back saying they won't accept a £1 a month. And that was the last I heard from them I believe, (well I couldn't get into that email any more either after a few months.)

 

Since then nothing, no calls, no letters to an address.

 

This month I've received a letter from Lantern for £47.60 it doesn't tell me what it is for, it just has a reference number that has nothing to do with anything I understand. But a quick google says it's Lending Stream connection. It stated if I don't reply in 7 days it will be referred to BPO collections. Which I'm assuming it has as i didn't respond as I had no clue what the hell it was about. Why wouldn't they tell me what it was in connection with?

 

So now I'm a bit scared I don't know what to do, and if it is a summons I can't get access to the letter for nearly a week, and I just feel hopeless on how to proceed... Can anyone help me please? 
 

 

 

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send lantern [MMF] a cca request ….stop using email/phone too

go get your credit file

 

moved to the mmf forum

 

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • dx100uk changed the title to Lending Stream now Lantern

I have my credit file from MSE. Last updated 17/03/19

 

The Lending Stream Accounts all show under Default last updated 03/03/19

 

Motormile Finance £47.00 DEFAULT/ENDED

LENDING STREAM LTD £0.00 DEFAULT/ENDED (which seems to be the £47.00 - why is that showing twice as a default?)

LENDING STREAM LTD £275 DEFAULT/ENDED

LENDING STREAM LTD £153 DEFAULT/ENDED

LENDING STREAM LTD £220 DEFAULT/ENDED

LENDING STREAM LTD £229 DEFAULT/ENDED

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sold accounts will show twice

doesn't harm you twice mind

defaulted date of this one sold to lantern [£47]

 

court claims don't come by signed for mail.

dx

 

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thanks for your help Dx100uk :)

 

I had started a claim with Lending stream about removing the charges and complaining about the lending at the time via resolver, but resolver said lS don't handle emails anymore and I'd have to use their contact us page. Should I continue this or leave?

 

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resolver is useless

send them our irresponsible lending complaint by royal mail

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 6 months later...

Hi Dx100uk

 

i finally got around to sending a CCA to Lantern. They replied today (within 3 days) seems pretty air tight they sent an agreement.

 

Ive not contacted lending stream since the post as I have seen that if I’ve already complained once (the first post) I can’t forward to ombudsman can I? Please advise if I should resend a irresponsible lending letter.

 

socne the default I’ve never heard from lending stream. It’s only this smaller account I’ve heard about

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no you are outside of 6mts.

 

if you wish scan up to pdf all the CCA return

one multipage PDF only please

read upload.

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I've noticed the 'agreement' is actually 'PreContract Information' there's 'key features of this credit product' with the amount borrowed for example, length and expected payment dates - but there is no account number, none of a applicants/contracted persons details. It's literally just information not tied to an individual.

 

Furthermore, (sorry for the questions) on two credit agencies (don't show up on the third) the closed accounts/defaults remaining all say £0. they don't have a balance anymore saying closed 23 August 2019.. Does that mean this have been wiped away?

 

The one in question above with MM shows £47 still. 

 

Will upload now

 

jpg2pdf_compressed.pdf

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cant see a web sign up tickbox or anything.

nor your name and address [that you've blanked out?] was it there?

bogroll 

but quite std for lantern to send as a CCA request return

they think debtors are stupid.

 

pers i'd ignore until/unless you get a letter of claim 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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That's right there's nothing of my name/address or a e signature on there. They also sent my letter back and my postal order. 

 

Their attached letter merely states 'we've enclosed your agreement(s) as requested. Communication will continue if we don't have a payment arrangement in place...etc.. We look forward to hearing from you in 7 Days.

 

Do I reply stating they haven't provided an agreement?  I don't want them to sneak in a CCJ for example, or am I merely waiting for them to find the agreement to send over?

 

Or just leave it be? Do i need to keep them updated if i move address for example?

 

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you never enter into pointless letter tennis with a powerless DCA

 

but yes as with any creditor or owner of any debt you might have used/paid within say 7 yrs

ALWATS update with correct address

else you risk a backdoor CCJ regardless to mail redirect

don't forget DVLA V5C and licence too....:lol:

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi Dx

 

I assumed Lantern owned the debt now? How do I update people just a letter even if we are at odds so to speak?

 

Also does this apply to the other lending stream accounts. Can you explain how to proceed with those (i updated a few posts back)

 

Apologies for all the questions.

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the owners of debts will be listed on your credit file.

if a debt is sold by the OC

you should have gotten a notice of assignment.

 

have you been self helping ??

 

read threads here. or the debt collection agency forum

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Sorry for the double post just wondering do I reply to them at all? Saying they haven’t sent a valid credit agreement.. isn’t there a time period on how long they must do this for? But their letter indicates they believe they have..

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you never enter into pointless letter tennis.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I’m uncertain how they got it but they’ve sent me three texts demanding contact since.

 

Do I just ignore them is that what you are saying? I don’t wish to end up with a CCJ suddenly.

 

are we right in saying that agreement isn’t worth anything as it doesn’t even have a name on?

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correct on both counts

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Do you think? And I know this is against probably your process, but I should contact them & make a final offer just to get rid of it: as the agreement isn’t even with the correct details/cca details, potentially ask for removal of default too?

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that would be acking the debt.

the default was registered by the OC

any issue with that you take up with them not a powerless DCA

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

I've since received a new letter. This new letter now has 4 other accounts on it from Lending Stream. (Not the one above)

 

It states 'as you now have more than one account with us' they've given a reference number for them all.

 

Note I've not received any information about these from them until now, not that they've brought the debt or anything.

What do i do?

CCA these as well?

 

The previous post you mentioned they are a DCA, I'm certain their letter told me they'd purchased the £49 debt.. that's different isn't it?

I'm a bit scared now

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what are you scared about?

 

a dca is not a bailiff.

 

it wont hurt to cca each one no.

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

  • 1 month later...

you indicated last month you now have been chased for more loans from Lantern

 

regardless to the fact they've now lumped these in one global ref no.

you still need to CCA lantern for each one.

 

you can also IRL each one to lending stream.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 6 months later...

open

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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