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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Moorcroft chasing Thames Water debt.


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then you don't pay Moorcroft -

you pay TW

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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moved to the utils forum and thread title amended

Edited by Andyorch
and thread title amended

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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dx I can't, thames water do not own the debt anymore and refuse to recall it, its a minimal amount, I just want it settled, but the Moorcroft website isn't working, if I pay the amount to TW it will just show as a credit on my ongoing account and Moorcroft will continue to chase the bit they have as debt.

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Moorcroft do not buy debts

Who is their stated client.

 

You've been here 5yrs now you should know better..

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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dx frankly ive had enough of you, ive seen countless posts where all you do is slate the OP who is asking for help, if you don't want to be here or have nothing constructive to say then just don't bother, you are upsetting a lot of people.

 

The stated client is TW and I have been on the phone to them for hours and online chat for hours and TW say I have to deal with Moorcroft and the debt will not be recalled, I can't physically make TW do anything, I just want to pay the bloody thing, but even then, the Moorcroft website isn't working for some unbeknown reason.

 

 

Thank you for your constructiveness flock

 

p.s I have a payment plan with TW but this amount was transferred to Moorcroft before I set it up and TW say it can't and won't be recalled and I have to deal with Moorcroft.

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its not been sent anywhere or sold to anyone.

 

Moorcroft do not buy debts.

 

is this an old bill not 28-2019 the current one you are currently paying say by DD?

so has a differing account number to the above.

and you know those details ??

 

the help you are asking for is resolving an issue by paying a powerless dca that does not even OWN the debt.

there is no legal remit to pay or even deal with them.

 

if everyone stopped blindly paying DCA's tomorrow the whole industry would collapse over night.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Tezza - Simply put DX is right... You can still pay the OC direct in this case and I would using the details i have you :)

You dont have to pay Moorshaft anything :)

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dx frankly ive had enough of you, ive seen countless posts where all you do is slate the OP who is asking for help, if you don't want to be here or have nothing constructive to say then just don't bother, you are upsetting a lot of people.

 

The stated client is TW and I have been on the phone to them for hours and online chat for hours and TW say I have to deal with Moorcroft and the debt will not be recalled, I can't physically make TW do anything, I just want to pay the bloody thing, but even then, the Moorcroft website isn't working for some unbeknown reason.

 

 

Thank you for your constructiveness flock

 

p.s I have a payment plan with TW but this amount was transferred to Moorcroft before I set it up and TW say it can't and won't be recalled and I have to deal with Moorcroft.

 

While you may not like DX's advice or his abruptness, he is correct. TW just cant be bothered with the admin work. You simply ignore moorcroft completely, and pay TW via online portal or payslip, into their account, use your reference number then inform them of it. They may not like it or agree to it, but they certainly cannot stop you, or do anything about it. No company is allowed to refuse payment towards an outstanding debt that they own as by doing so they would be putting you into an unfair and worse situation. No matter what they say

 

Basically doing this, you get to ignore moorcroft and you FORCE TW to accept your payments.

 

It's the result you want, and you dont have to deal with a bottom of the barrel DCA.

 

https://www.thameswater.co.uk/my-account/billing-and-payment/paying-your-bill/pay-by-debit-or-credit-card

 

Go there, pay the bill or what you can afford and have a good laugh at them for being so stubborn and stupid.

 

Use any letters moorcroft send as toilet paper or firelighters.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Moorcroft are used by many companies as an extension to the original creditors accounts department. It is a pretty basic service they offer.

 

Agree with others here, if you want to settle the debt or have issues about the debt, it is TW you would deal with.

 

Nothing stopping you paying a credit from your Bank to TW. As long as you quote your correct customer reference number, the payment will go to the correct account.

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the client is TW, even Morecrap admit that so just send them a cheque for the amount and if they refuse it they have waved goodbye to the right to enforce the debt by any other means. Look up the term mitigation as applied to debts. I think you will find that they can be bothered after that.

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