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    • OK.  It was worth a try. Their case is still pants and they have broken their own Code of Practice numerous times.
    • @BankFodder sorry for the delay and thank you for the lengthy reply. Yes, I agree. It's a small business and the guy is very very decent. I know someone else said my priority shouldn't be worrying whether he gets shafted but I'm not here to try and screw him over because I feel like if someone behaves decently and gets exploited, they might not behave so kindly in the future. I know DX mentioned he thinks I've caused the issue by leaving multiple instructions, but I have already explained why and both instructions were to leave it with a neighbour and there was nothing advising the driver to abandon the parcel on my doorstep. I don't think leaving it there could be considered a safe place.  I am still waiting on the retailer to respond. Ultimately, I wanted to know how he would proceed if DPD's response isn't favourable. I am certainly not looking to cause any problems. I just want my laptop. I will read the other posts for sure. I've been a bit preoccupied with family stuff. I have nothing in writing from DPD as I phoned them, but they did advise it should be the retailer that liaises with them. I tried contacting the driver straight after deliver via Whatsapp, as that's an option, but it said I couldn't send him a message and I have kept that log. We all know who took the parcel on our street, because that person has a history of parcel theft, but I don't have a doorbell camera or cctv. Police are refusing to intervene, despite the fact that I, along with several other people, spotted another's neighbour's parcel in said "suspect's" car and confronted her to get the parcel back. If the police had acted sooner, I might have had a better chance of getting the parcel back, but I suspect the laptop has long been sold on.  When the retailer responds, I will send him the link to this thread. Hopefully, he will benefit from the information on here as well.
    • @dx100uk none of the instructions advised them to leave the parcel on my door step and without such instructions., I'm struggling to see why they think it's ok to just dump it there.
    • I have checked. No recording was triggered by the camera - I don't have loop recording, only proximity and vibration sensor triggered recording - abs and since he took photos from afar and did not physically touch my car - no recording was done. 
    • He also useing he girlfriend to phone and mesage people as well
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

UKCPM/gladstones Windscreen PCN Claimform - Vista Centre, Salisbury Rd, Hounslow TW4 6JQ ** Claim Dismissed**


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ok all - 

 

I've completed my final WS (witness statement) - Please see attached.

 

It's due at the court tomorrow (wed 22nd April), but I will post in the morning.

In another discussion, I understand that should be ok.

 

Please note:

I did not add the reference for the illegal contract being a criminal offence, as I could not find the correct reference.

I'm quite happy with the the document as it stands.

Witness Statement - Draft - Rev02.pdf

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ok @brassnecked.

 

The WS is due today.

 

I've prepared 3 copies for the

  • Court,
  • Gladstones
  • and myself.

 

However, the court is suspended for staff and the public (obviously due to COVID-19) - I was planning on leaving it at the court, but that's not possible.

 

I suppose I should just carry on as usual. I'll have to post them at lunch as i'm working from home and it's the only chance i'll get.

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All - WS posted last week (as well as email to the court).

Let's see what happens - the court date was supposed to be Wed 6th May, but have not heard anything.

 

Also, I posted letters to all companies on my credit file for the last 7 years to inform them of my change of address (as this was discussed previously). Driving license and V5C already updated.

 

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Will do @FTMDave, but presence at the court has been suspended for the public and staff. There is no-one to contact.

 

ive submitted the ws via email and post and have received confirmation of receipt (automated email response).

 

Not sure what else I can do.

 

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  • 2 months later...
  • 4 weeks later...

My hearing is wednesday next week (2nd September).

I'll go over the UKPCM's points and my defense to make sure i'm clear.

 

Any other preparation that I should probably go through?

 

Many thanks

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Ok...i think i'm there.

 

I've read other peoples' successes and what happened on their hearing date.

 

I've printed out a copy of the IPC and BPA code of practices (organised in a separate folder, highlighted and with referral tags for easy location of text).

 

I've also prepared a summary of costs including (i'll take this with me):

  • Litigation in person costs (8hours)
  • Printing costs
  • Travel costs

This totals £170.45

 

Hopefully i have everything covered?

I'll practice what i'll explain to the judge as my summary of events.

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i see, thanks

 

I can actually claim up to £95 for loss of earnings!

 

in reference to:

http://www.justice.gov.uk/courts/procedure-rules/civil/rules/part27#27.14.

and

https://www.justice.gov.uk/courts/procedure-rules/civil/rules/part27/pd_part27#7.1

Costs

7.3 The amounts which a party may be ordered to pay under rule 27.14(3)(c) (loss of earnings) and (d) (experts’ fees) are:

(1) for the loss of earnings or loss of leave of each party or witness due to attending a hearing or staying away from home for the purpose of attending a hearing, a sum not exceeding £95 per day for each person, and

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is this excessive?

 

Schedule of Costs

 

Litigation in Person @ £19 per hour (over 8 hours)            £152.00

 

Loss of earnings @ £95 per day                                               £95.00
In reference to:
The Civil Procedure (Amendment No.5) (Coronavirus) Rules 2020


Travel Costs @ £0.40 per mile (@3-mile return trip)        £1.20

 

Printing Costs @ £0.25 per page
        
Witness statement (9-pages, 3 copies)        £6.75
IPC Code of practice (18-pages)            £4.50
BPA Code of Practice (21-pages)            £5.25

Land Registry Check (3-pages)            £0.75

 

Total                                    £265.45
 

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Claim Dismissed

 

but, the courts messed up the court time.

 

However, UKCPM notified the court that they weren't going to turn up.

The judge was not the original person assigned, so he only had a small amount of time to review the case.

 

I sat with him and briefly explained my summary of events.

We sat in silence and after a while he said he was going to dismiss the case considering the distance required to get back to the car (i suppose this would relate to a sufficient grace period).

 

I'm a little upset that he didn't seem to consider the other points (such as no locus standi, improper conduct) and he wouldn't allow my summary of costs to be reimbursed as "this is a small claims court" he mentioned. 

 

I'm a bit underwhelmed, but I suppose I won.

 

Thank you to you all.

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  • dx100uk changed the title to UKCPM/gladstones Windscreen PCN Claimform - Vista Centre, Salisbury Rd, Hounslow TW4 6JQ ** Claim Dismissed**
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