Jump to content


  • Tweets

  • Posts

    • Great thanks! I have refined it -    ‘Dear Prosecutions Manager,   I would first of all like to start my response by saying how deeply sorry I am. I realise my actions were wrong and it is in no way representative of how much respect I have for Southeastern and their staff.  I am remorseful about the poor decision I have made. I’d like to try and explain my circumstances at the time I evaded my fare. I have recently returned to work but I have been on reduced pay for a while due to COVID-19 which led to me committing the incident mentioned. Additionally, I have been under stress as both my parents have been diagnosed with long term illnesses during the pandemic and I have been concerned about travelling and exposing them to COVID-19. Although I don’t live with them, they have been reliant on me during the pandemic to collect shopping, medication and support them throughout hospital and doctor’s appointments. The extra pressure has taken a toll on my mental health and I have consequently made a careless choice. I was so ashamed of myself when I was stopped by the Revenue Protection Officer and since then, I have ensured I have paid full fare for every journey I have made. The consequences of my actions have weighed heavily on my mind since. I am concerned that a possible prosecution would ruin any future employment opportunities and I would really like to settle this out of court with a contribution towards the administration costs as compensation for my actions. I am regretful of the extra pressure and inconvenience caused to all involved and would like to make amends.. I’d like to end this letter by saying that I understand the gravity of my actions and will never travel without a valid ticket in future. I thank you for taking the time to read my response and I appreciate any leniency you can show in this matter.’
    • Hopefully this has done it, thank you for your help   Evergreens.pdf
    • In 2016 my business was subject to a fraud regarding a Rolex watch which we had taken in as part exchange from a local and well known customer. We took his steel Rolex and he paid a few thousand £s extra and bought a pre owned gold one from us.  Having bought his watch, part of the deal was we would not sell it until he returned from over wintering  in Australia after a few months. Upon his return he was planning to either part exchange the pre owned gold one back and buy a brand new version of it,  or he might like to simply  buy his original one back.  The watch therefore sat in my safe for nearly a year. At which point we attempted to contact the customer only to find his obituary. He was ill before he travelled so we suspect he knew he might not return.   It was a few weeks before Christmas so we put his (which was now ours) watch in the window (as it was) to sell and sold it within a few days. Had it not sold before Christmas we  would have sent it to Rolex for service and refurbishment, and subsequently offer it for a higher price in the spring (Rolex would also have identified it as fake). Two years later the customer that bought the watch returned it quite upset after he had sent it to a national watch buyer to sell, but was told it was a high end counterfeit (ie not your $20 Chinese throwaway, but one purposely manufactured to deceive).   After some checking ourselves, we refunded the customer and spoke with our insurers.   Our business insurance provided all risks cover with a few exclusions (terrorism etc) and was a very well known policy that many/most UK retail jewellers take up. Indeed we had held the policy for many years.  Fraud is an insured risk.   It is my view that a customer selling us a fake watch is a fraud. The broker enquired with underwriters and they have said it is not covered. I am not satisfied and have asked the broker to send me the wording of the policy so I can read the exclusions. I am told they have searched their archive but cannot find the policy so cannot send it to me. They have asked me if I have my copy? I haven't found my policy document either and fear I threw it away upon renewal. But wonder, if I do keep looking, whether it would be a good tactic to let them have my copy. We have been renovating the house for a year and the attic is absolutely chock a block with stuff, a thorough search through the old books would take a week or more.  I have suggested if they cannot find the wording sold with my policy they should settle the claim. Clearly they cannot reject the claim without the wording? It sounds odd to me that they even need to retrieve the policy to find the wording.    I am quite certain a claim for fraud is an insured risk. I guess somebody has to judge whether the transaction was fraudulent first though. I am quite happy to issue a summons if the insurers reject my claim by trying to suggest the risk was not covered (unless it obviously isn't), which is why we need the wording.   Comments and a strategy would be very useful to understand whether or how to proceed. The claim is for £3500.
    • So let’s say you won’t get more than 1 hour for lunch, so 48Hr/wk is your paid hours. That gives you 2496Hrs/yr at £20k yours hourly rate is £8.01/Hr.    if you are 21 or 22 you should be on £8.36 23 or over takes you to £8.91   so unless you are younger than 21 you are below minimum wage and they are breaking the law if those are the hours you are contracted for. 
    • you read UPLOAD use jpg to redact then convert and merge to PDF.
  • Recommended Topics

  • Our picks

    • Mediator point - Hermes lost my parcel and it is offering just a partial refund of the total amount requested. What's next?. https://www.consumeractiongroup.co.uk/topic/434633-mediator-point-hermes-lost-my-parcel-and-it-is-offering-just-a-partial-refund-of-the-total-amount-requested-whats-next/&do=findComment&comment=5109422
      • 13 replies
    • Ebay Packlink and Hermes - destroyed item as it was "damaged". https://www.consumeractiongroup.co.uk/topic/430396-ebay-packlink-and-hermes-destroyed-item-as-it-was-damaged/&do=findComment&comment=5087347
      • 33 replies
    • I sent in the bailiffs to the BBC. They collected £350. It made me smile.
        • Haha
        • Like
    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
        • Thanks
  • Recommended Topics

  • Recommended Topics

UKCPM/gladstones Windscreen PCN Claimform - Vista Centre, Salisbury Rd, Hounslow TW4 6JQ ** Claim Dismissed**


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 254 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hello all.

 

Apologies for yet another UKCPM parking charge question.

But I would like specific help if you are able to.

I would be very grateful.

 

I went to a place called the vista centre and it took me about 30 mins to pay for parking.

 

I arrived at Vista Point at approximately 14:30 for a 14:45 appointment.

 

The site had a ridiculous payment system (via installing an app or calling an automated number - where the computer didn’t recognise my voice) and caused me to almost miss a Drug and Alcohol test for a new job.

Not easy for any user to pay for parking.

No cash option was displayed.

 

I called and downloaded the app, but both systems were not able to process my payment after several attempts.

 

Eventually, I found the only parking machine and paid using cash (for 1hour). It was the only 1 on site, which was not displayed or obvious.

 

I have email evidence and complaints to the drug and alcohol test company for not informing me of the difficulty.

 

I undertook my Drug & Alcohol test, which overran due to my being late to pay for parking. (Also, you are not allowed to leave the room until the test in finished).

 

Not being able to use the app or leave the room during my test, I could not extend my parking duration.

I therefore returned to my car approximately 10-11 minutes after my ticket expired - finding a £60 charge.

 

Without knowing about private parking charges,

I wrote to UKCPM to appeal

 

they said I need to appeal to IAS.

Which I did

- I also wrote back to UKCPM to tell them I wanted to appeal (this was done within 7 days).

 

I also registered with IAS and for some reason they said (im not sure if I did or not) confirm my email address, therefore the appeal can no longer go ahead.

 

1) Should I pay the charge?

2) I write to them showing my address (and email). Is it too late?

3) If they write back, can I just write "Return to Sender, the Recipient no longer lives here" and forget about the claim?

 

Many thanks,

matt

Link to post
Share on other sites
  • Replies 149
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Popular Posts

I just ran it through babelfish and it translates into english as " please consider agreeing to pay our client somehting as they dotn ahve a hope of winning the court claim especially with us working

To other readers, for reference. N271 - Transfer of preceedings.pdf

Court papers are usually NOT forwarded, they get sent back, then the fleecers get an undefended Default CCJ.

Can i ask you where they state this is a fine please?

 

Please co mplete this

https://www.consumeractiongroup.co.uk/forum/showthread.php?462118-Have-you-received-a-Parking-Ticket

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Hi dx.

 

it doesnt say fine.

 

It says "Parking Charge Notice"

 

I'll answer your questions in the next reply

 

Answer to your questions:

 

1 The date of infringement? - 12th March 2018

 

2 Have you yet appealed to the parking company yet? Y

 

I cannot upload to this site until i've posted 10 times (apparently)

 

has there been a response?

please post it up as well, suitably redacted. [as a PDF- follow the upload guide] - Yes...only to my first letter appealing the charge (at the moment)

 

If you haven't appealed yet - ,.........

 

have you received a Notice To Keeper? (NTK) [must be received by you between 29-56 days]

what date is on it

Did the NTK provide photographic evidence? Yes

 

3 Did the NTK mention Schedule 4 of the Protection of Freedoms Act 2012 (PoFA) [Y/N?] N

 

4 If you appealed after receiving the NTK,

did the parking company give you any information regarding the further appeals process? Y- using the IAS

[it is well known that parking companies will reject any appeal whatever the circumstances]

 

5 Who is the parking company? UKCPM

 

 

6. where exactly [Carpark name and town] did you park? Vista Centre, Houslow. Location Code: 565

 

Current documents / communication with UKCPM

 

Answer to your questions (UPDATED):

 

For a windscreen ticket (Notice To Driver) please answer the following questions....

 

1 The date of infringement? 12th March 2018

 

2 Have you yet appealed to the parking company yet? Y

 

if you have then please post up whatever you sent and how you sent it and the date you sent it,

suitably redacted. Now Uploaded - see pdf

 

has there been a response? Y

please post it up as well, suitably redacted. See PDF

 

If you haven't appealed yet – n/a

 

have you received a Notice To Keeper? (NTK) [must be received by you between 29-56 days]

what date is on it

Did the NTK provide photographic evidence? n/a

 

3 Did the NTK mention Schedule 4 of the Protection of Freedoms Act 2012 (PoFA) [Y/N?] N

 

4 If you appealed after receiving the NTK,

did the parking company give you any information regarding the further appeals process?

[it is well known that parking companies will reject any appeal whatever the circumstances] My response (not NTK) mentioned IAS appeal service

 

5 Who is the parking company? UKCPM

 

6. where exactly [Carpark name and town] did you park? Vista Centre, Salisbury Road, Hounsow, Hounslow TW4 6JQ

windscreen pcm.pdf

Edited by maclarke
Link to post
Share on other sites

thread tidied

thank you for taking the time to make things clearer

there is a +10mins grace period that applies to all private parking spacing..

I would not be responding further until advised

 

shame you Id'd yourself in you appeal

for next time

always remember use the words 'the driver' never I me etc in first party mode making nya reply or appeal

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

never appeal these charges until you have taken advice on the lawfulness of the demand and what to say if anything.

 

Also NEVER appeal a screen ticket, you make them wait and issue a NTK as that gives them futher hurdles to jump and the normally gte that wrong.

 

So, they will reject your appeal and chase you for the mopney so we need to see the signage at the site to have something heavier to clobber them with, your troubles should be enough but it is always better to arm youself for any eventuality

Edited by honeybee13
Paras
Link to post
Share on other sites

Hi

You have done yourself no favours here as you have named yourself as the driver.

This means that any claim against you can be started any time in the next 6 years.

 

Chances are though that IF court action is considered it will be sooner rather than later.

 

We need you to go back to the site (if possible) to take pictures of the parking signs. Google Streetview doesn't help me at all here.

 

I think that you would have a reasonable chance of beating this for the following reasons.

 

The 10 minute grace period was only just allowed but that is the minimum time that should be allowed.

You were held up through no fault of your own and the dearth of cash only machines delayed you even more.

 

Dependant on the signs, there may be issues there as well but we will have to see them first.

 

It would be worth checking with the local council for that area to see if UKPCM have planning permission for the signs. You would be surprised how many don't bother.

 

It is also worth finding out who the landowner or managing agent is for the site and complain to them

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

Link to post
Share on other sites

Thank you, but didn't know the difference between council enforced tickets and private company notices at the time

 

I'll go back to the site to take photos (as previously requested).

 

ALSO, I received a demand letter from UKCPM today. Any advice?

2 - Formal Demand.pdf

Edited by maclarke
reference number displayed on pdf
Link to post
Share on other sites

Morning,

You have already edited the image which is what DX was on about.

 

 

I spent some time looking at the Planning section of the local council in that area and I could find nothing whatsoever regarding planning permission for the signage at the Vista Centre. I also tried a postcode search and a name search which also revealed nothing so I suspect that no planning application was made when UKPCM took over the running of the parking management.

 

 

As for that letter, they haven't stated what time you actually left even though they didn't have to but all they did was issue a ticket at the very end of the grace period. How would they know if you were on the way back to the car at the same time the ticket was issued. Personally, I would ignore it for now.

 

 

 

As soon as we can see the signs, we will be able to advise better

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

Link to post
Share on other sites

ok.... I was just checking if it was actually the reference number was the issue. It clearly was. Thanks for looking after my interests.

 

Thats interesting to know about the lack of planning permission.

 

I'm planning to go back to the site on friday/saturday to take photos of the signage for you kind folk.

 

Thanks again for your help.

Link to post
Share on other sites

signs are not offering a contract,

they dont actually have any conditions that if breached result in you owing them money as their wording is too mixed up.

 

Also, they dont have the information as to who is offering a contract, a PO box no not good enough and no indication as to who the trade association they belong to are.

 

These are necessary to create the conditions under the POFA to create a liability and also a neccessity under normal contract law.

 

Still being IPC members they dont have to obey the law because their glorious eaders, Will and Jogn have superpowers that trump any defence you may concoct. Shame the judges havent been told about this and keep deciding that the claims are rubbish!

 

also you have to think about mitigation- they diditn try hard enough to collect the money as their app is pants and that isnt your worry, you tried and they refused the payment so you can park for free cos the sigange dooesnt have a clause stating they are rubbish at their job and you thus have to go away instead of parking..

Link to post
Share on other sites

nothing.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites
  • 3 months later...

Ooh scary scary-NOT!

 

 

DR plus are debt collectors who's only role is to chase parking matters. They have no authority over you and as such you can ignore them. The only time to react is if you get something from Gladstones or BW Legal.

 

 

Gladstone owners also own the IPC and they also run the laughably IAS so you can see that any appeal to them would go nowhere.

 

 

If you had parked in a car park run by a company who was with the BPA, any appeal would have the name of the assessor on it; with the IPC, they like to keep their assessors names out of any decision which begs the question, "What have they got to hide?"

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

Link to post
Share on other sites

until/unless you get a letter of claim from their fake/tame paper sols you ignore

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites
  • 5 weeks later...

Hey Silverfox (and all),

 

I've got a couple more letters since the one above.... the second one I haven't opened. I've written "Return to sender, Person does not live here" on the envelope. Do you think that would deter them?

 

many thanks

Link to post
Share on other sites

no

don't bother

you should atleast be opening and scanning them.

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

I agree. return to sender will just delay matters and the unopened letter may just contain something that you need to take action on.

 

 

UKCPM do take people to court but from what we have gleaned over time, it's likely that if they do, there is enough evidence to defeat them

 

 

On the PADI website, they list the amount of tickets and court claims however, they have an interest in this company so if you do get a court claim you can update them and us.

 

 

http://tinyurl.com/yap9c82p

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

Link to post
Share on other sites

sorry but that was a stupid thing to do as now they may well try and issue a county court summons with the belief that you are not in a position to defend it and thus expect a win by default. Although it wont change the outcome why invite trouble?

Hey Silverfox (and all),

 

I've got a couple more letters since the one above.... the second one I haven't opened. I've written "Return to sender, Person does not live here" on the envelope. Do you think that would deter them?

 

many thanks

Link to post
Share on other sites

I don't think I explained myself properly.

 

 

I didn't send anything - I wrote it on the envelope (thinking it might deter them) then I asked this forum.

 

 

Everyone said not to send, so I didn't.

Link to post
Share on other sites

good work

 

open and scan them.

make sure the title is not 'letter of/before claim'

 

that one you should respond too as stated above

 

interesting the padi website says the 10 min is 10 mins nothing but a few seconds over is worth using this in a defence...

 

its a minimum of 10 mins with no quoted maximum...

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites
  • dx100uk changed the title to UKCPM/gladstones Windscreen PCN Claimform - Vista Centre, Salisbury Rd, Hounslow TW4 6JQ ** Claim Dismissed**
  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...