Carcraft Grrr...

[bluenoseboy]

Ok, long story short. I bought a car from there (don't ask why). Anyway, the person who sorted my finance forged my signature on the warranty I didn't want and on the payment protection. I went back to Carcraft when I noticed I was being charged for these. The person who done got sacked but I am still paying PPI on one finance (the other finance was cancelled as this was only covering the warranty). They said they'd do the work that needs doing on my car as a a goodwill gesture but so far, nothing. What should I do!?

[itsamomentintime]

if they have agreed to do work on your car, get it in writing

[bluenoseboy]

The problem is, I am still paying for payment protection that I didn't sign for

[Jimbo44]

The problem is, I am still paying for payment protection that I didn't sign for

 

Your local Trading Standards should be your next port of call. Take with you all the paperwork you have and seek their advice. They could suggest involving the police for the forgery aspect.

 

My hunch is that the payment protection agreement is not enforceable, but this could be dependent on whether it forms a part of another credit agreement or is a 'stand alone' one.

 

It does seem somewhat odd to me that the supplier cancelled one agreement on which your signature was forged but not the other. I'm just wondering if this could have something to do with either commission on the PPI or a clumsy attempt to 'cover up' apparent serious malpractice within their organisation.

 

Whichever though, Trading Standards is the place as they are responsible for the Consumer Credit Act (assuming the agreement fall within that).

[bluenoseboy]

Thanks for the reply. I will contact my Trading Standards. One question....where are they haha. I've never needed them before

[bluenoseboy]

it's ok i've found them

[dishartend]

this is almost the same as what happend to us mis-sold warranty with a document that was not mine but had my signature on it

I have the orignal to be compared and will be using it in evidence if I have to

how has your problem turn out it will help my case

[maroondevo52]

Hi dishartend,

 

The origional poster hasn't been online since april 2007 not sure if you'll get a reply.

 

Regards,

 

Scott.

[dishartend]

thank scot this company carcraft really needs to be closed down it is disgusting

and with all the bad posts it shows