jodie louise 2001 vs Abbey

[bill-k]

I'll look forward to that drink - good girl for sticking to the juice !! The mugshot - not many peeps seem to do that, but I followed Michael - MCuth's lead and stuck one up there. It is nice to see who's on the other end, isn't it ? Nice one of you !!

[jodie_louise2001]

Aw thanks! Was taken a year ago but it's the only one i had a work!!

It is good to be able to put a face to the name (not that king kong wasn't a good look for you!!! Haha!!!)

Just told my bosses that i'm leaving in 2 weeks - they were so adorable, i almost don't wanna go now!

xxx

[bill-k]

Mine's over a year old. I'm balder now !! Old Kong seemed an improvement on me, so he got to be the avatar !!

 

Glad they were OK about you leaving - but they can't really get too difficult about it, can they ? If they're being THAT nice - watch your back !!!

[jodie_louise2001]

Aww - nah - they're a really good bunch of people - just sad to see me go i think!

I can always come back if necessary!

xxx

[jodie_louise2001]

Hello!

Just a quick update, and a request for advice (as always seems the case these days!)

I received my duplicate statements last week, as promised, and today got the microfiche printouts. However, i'm sure there's stuff missing (Over a years worth of statements) If i sent my first SAR in Nov 06 - i can request statements back to Nov 00 surely!? But they only go back to Jan 02.

 

I had a look in the templates bit for the letter, but it didn't seem appropriate as, in all honesty, i'm not sure about the 40 days, with the change of address thing - i just want the info now - as i'm moving house tomorrow and want to get this sorted.

 

Any help would be great!! Thanks, as always xxxxxxx

[bill-k]

Hi Jodie, they have to provide you with all the relevant data they hold on you. There is no time limit on this. If they still have 10year old data that's in a relevant system then they have to provide it.

 

So don't state a time-frame - tell them you want it all, and you are entitled to it all.

 

They always do this.

[jodie_louise2001]

Thanks again Bill - i'll do that! Will write a letter wwhen i get home.

Moving back down to my mum's tomorrow - so everything's a bit hectic!!

Thanks so much for all your help - i def owe you a drink or 10!!! xxxxxxx

[jodie_louise2001]

Hello!! Can't believe it's been so long since i last wrote - but its been a bit chaotic with the move and getting everything prepared for the baby!

But everything's calmed down now so wiling to fight again! Wahey!

 

Bill recommended i wrote a letter to Abbey (thanks Bill!) as they hadn't included all the info (Over a yr's missing) I never managed to write the letter, and being outta the swing of things, does anyone have a rough template i can use? Its been ages and well over the 40 days, so not sure where i stand on this one!

 

Sorry!!! And thanks again in advance!

Lots of love and baby hugs

*J* xxxxxxxxxxxxxx

[bill-k]

Hi Jodie - How you doin'

 

Nice to see you back again, and I hope our mum-to-be is getting along OK !!!

 

If you can use any of this, you're welcome - I sent it a while back, and eventually got my further data.

 

Dear XXXXX

Data Protection Act 1998 - Subject Access Request

Thank you for your letter of XXXX, and for the data sent so far. With regard to all accounts, where data is no longer available, then please clearly confirm this, with a description of the nature of all such data, and the dates covered by it. Please confirm the time and method of disposal of all such data. This is important information which I require. With regard to other accounts held with you, please supply all data for XXXX account nos. XXXX, XXXX, AND XXXX. So far, no data whatsoever has been received pertaining to these. Please supply this data immediately.

You have had well over the time allocated to supply this information, and I have submitted a formal complaint to the Information Commissioner’s Office concerning your conduct. You have not complied with the Data Protection Act, despite my every effort to assist you to do so. Unless all data is supplied immediately, I shall be forced to commence proceedings against you for non-compliance.

I originally sent my Subject Access Request on XXXX, enclosing the £10 fee required. The request contained the following paragraph: “If there is specific information which you require in order to satisfy yourself as to our identity, please let me know by return post or by e-mail. However, please note that the above address is the one which you normally use to communicate our private business to us and which you have hitherto found to be acceptable.” My original request was:

“Please supply me with a complete list of transactions and charges relating to our banking history with your organisation. Alternatively, a complete set of statements for that period will be acceptable.

Additionally, where there has been any event in my account history over this period which has required manual intervention by any member of your staff, or any other person, I require disclosure of any indication or notes which have either caused or resulted in that manual intervention, or other evidence of that manual intervention in relation to our banking business with you.

If you are unable to supply this data because there has been no such manual intervention, then please be so kind as to confirm this in your response.”

I beg to remind you that you are required by the Data Protection Act to provide all data held by you, and not just data pertaining to the most recent six years. Therefore, for the avoidance of any doubt:-

1. Where data is held for you by a third party, then please retrieve and supply all such data;

2. Where data is held, but not in a relevant filing system, then please confirm this, with a description of the nature of all such data, and the dates covered by it;

3. Where data is no longer available, then please confirm this, with a description of the nature of all such data, and the dates covered by it. Please confirm the time and method of disposal of all such data.

Of the accounts we have held with you, these are account numbers which I am able to provide you with, to assist you in locating all relevant data:-

Current Account No. XXXX

Deposit Account No. XXXX

XXXX Credit Card Account No. XXXX

XXXX account Nos. XXX, XXX, AND XXX

Previous addresses:- XXXX,

and:- XXXX,

and:-XXXX

Yours sincerely

 

Bill-k

HTH, matey,

Bill.

[jodie_louise2001]

Aww thanks ever so much Bill - you've been so fantastic!! I shall amend that letter if thats ok and get it sent ASAP!! :D:D

 

Don't suppose you live within travelling distance to Bromley, Kent?! Should definitely buy you that drink I owe you!!!

 

Myself and bump are fine thanks! Had my scan a few weeks back and everything's wonderful!!

 

If you fancy a chat or wanna see the little one - feel free to drop me and email - i'm almost always around!!!

 

[edit]

 

Love n baby hugs

xxxxxxxxxxx

[bill-k]

Thanks for the invite, matey. A drink's out of the question unfortunately, but I might just drop you a line later - thanks.

 

PS - an extra bit you might want to put in the letter - transcripts and/or recordings of telephone conversations. Some peeps get sent a CD !!!

 

....I didn't

[bill-k]

Thanks for vigilance, LL - quicker than my PM !!

[jodie_louise2001]

Lol!! Sorry guys - didn't think about that when giving it out!!

 

Thanks guys!!

xxx

[Lula]

Hi, when you ask for the dates of destructin, ask for Certificates of destruction - they have to keep these, the Information Commissioner said so LOL

[bill-k]

Hi, when you ask for the dates of destructin, ask for Certificates of destruction - they have to keep these, the Information Commissioner said so LOL

Thank you, Lula - I didn't know that. I will now demand those, too.

[Lula]

thanks Bill, I am like a broken record about these at the moment, shAbbey seem to have realised that they have no defence to the Statute of Limitations, so whenever anyone asks for information over 6 years they send out a letter saying that they are not required to keep the information - methinks they protesteth too much