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    • further polished WS using above suggestions and also included couple of more modifications highlighted in orange are those ok to include?   Background   1.1  The Defendant received the Parking Charge Notice (PCN) on the 06th of January 2020 following the vehicle being parked at Arla Old Dairy, South Ruislip on the 05th of December 2019.   Unfair PCN   2.1  On 19th December 2023 the Defendant sent the Claimant's solicitors a CPR request.  As shown in Exhibit 1 (pages 7-13) sent by the solicitors the signage displayed in their evidence clearly shows a £60.00 parking charge notice (which will be reduced to £30 if paid within 14 days of issue).  2.2  Yet the PCN sent by the Claimant is for a £100.00 parking charge notice (reduced to £60 if paid within 30 days of issue).   2.3        The Claimant relies on signage to create a contract.  It is unlawful for the Claimant to write that the charge is £60 on their signs and then send demands for £100.    2.4        The unlawful £100 charge is also the basis for the Claimant's Particulars of Claim.  No Locus Standi  3.1  I do not believe a contract with the landowner, that is provided following the defendant’s CPR request, gives MET Parking Services a right to bring claims in their own name. Definition of “Relevant contract” from the Protection of Freedoms Act 2012, Schedule 4,  2 [1] means a contract Including a contract arising only when the vehicle was parked on the relevant land between the driver and a person who is-   (a) the owner or occupier of the land; or   (b) Authorised, under or by virtue of arrangements made by the owner or occupier of the land, to enter into a contract with the driver requiring the payment of parking charges in respect of the parking of the vehicle on the land. According to https://www.legislation.gov.uk/ukpga/2006/46/section/44   For a contract to be valid, it requires a director from each company to sign and then two independent witnesses must confirm those signatures.   3.2  The Defendant requested to see such a contract in the CPR request.  The fact that no contract has been produced with the witness signatures present means the contract has not been validly executed. Therefore, there can be no contract established between MET Parking Services and the motorist. Even if “Parking in Electric Bay” could form a contract (which it cannot), it is immaterial. There is no valid contract.  Illegal Conduct – No Contract Formed   4.1 At the time of writing, the Claimant has failed to provide the following, in response to the CPR request from myself.   4.2        The legal contract between the Claimant and the landowner (which in this case is Standard Life Investments UK) to provide evidence that there is an agreement in place with landowner with the necessary authority to issue parking charge notices and to pursue payment by means of litigation.   4.3 Proof of planning permission granted for signage etc under the Town and country Planning Act 1990. Lack of planning permission is a criminal offence under this Act and no contract can be formed where criminality is involved.   4.4        I also do not believe the claimant possesses these documents.   No Keeper Liability   5.1        The defendant was not the driver at the time and date mentioned in the PCN and the claimant has not established keeper liability under schedule 4 of the PoFA 2012. In this matter, the defendant puts it to the claimant to produce strict proof as to who was driving at the time.   5.2 The claimant in their Notice To Keeper also failed to comply with PoFA 2012 Schedule 4 section 9[2][f] while mentioning “the right to recover from the keeper so much of that parking charge as remains unpaid” where they did not include statement “(if all the applicable conditions under this Schedule are met)”.     5.3         The claimant did not mention parking period, times on the photographs are separate from the PCN and in any case are that arrival and departure times not the parking period since their times include driving to and from the parking space as a minimum and can include extra time to allow pedestrians and other vehicles to pass in front.    Protection of Freedoms Act 2012   The notice must -   (a) specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates;  22. In the persuasive judgement K4GF167G - Premier Park Ltd v Mr Mathur - Horsham County Court – 5 January 2024 it was on this very point that the judge dismissed this claim.  5.4  A the PCN does not comply with the Act the Defendant as keeper is not liable.  No Breach of Contract   6.1       No breach of contract occurred because the PCN and contract provided as part of the defendant’s CPR request shows different post code, PCN shows HA4 0EY while contract shows HA4 0FY. According to PCN defendant parked on HA4 0EY which does not appear to be subject to the postcode covered by the contract.  6.2         The entrance sign does not mention anything about there being other terms inside the car park so does not offer a contract which makes it only an offer to treat,  Interest  7.1  It is unreasonable for the Claimant to delay litigation for  Double Recovery   7.2  The claim is littered with made-up charges.  7.3  As noted above, the Claimant's signs state a £60 charge yet their PCN is for £100.  7.4  As well as the £100 parking charge, the Claimant seeks recovery of an additional £70.  This is simply a poor attempt to circumvent the legal costs cap at small claims.  7.5 Since 2019, many County Courts have considered claims in excess of £100 to be an abuse of process leading to them being struck out ab initio. An example, in the Caernarfon Court in VCS v Davies, case No. FTQZ4W28 on 4th September 2019, District Judge Jones-Evans stated “Upon it being recorded that District Judge Jones- Evans has over a very significant period of time warned advocates (...) in many cases of this nature before this court that their claim for £60 is unenforceable in law and is an abuse of process and is nothing more than a poor attempt to go behind the decision of the Supreme Court v Beavis which inter alia decided that a figure of £160 as a global sum claimed in this case would be a penalty and not a genuine pre-estimate of loss and therefore unenforceable in law and if the practice continued, he would treat all cases as a claim for £160 and therefore a penalty and unenforceable in law it is hereby declared (…) the claim is struck out and declared to be wholly without merit and an abuse of process.”  7.6 In Claim Nos. F0DP806M and F0DP201T, District Judge Taylor echoed earlier General Judgment or Orders of District Judge Grand, stating ''It is ordered that the claim is struck out as an abuse of process. The claim contains a substantial charge additional to the parking charge which it is alleged the Defendant contracted to pay. This additional charge is not recoverabl15e under the Protection of Freedoms Act 2012, Schedule 4 nor with reference to the judgment in Parking Eye v Beavis. It is an abuse of process from the Claimant to issue a knowingly inflated claim for an additional sum which it is not entitled to recover. This order has been made by the court of its own initiative without a hearing pursuant to CPR Rule 3.3(4)) of the Civil Procedure Rules 1998...''  7.7 In the persuasive case of G4QZ465V - Excel Parking Services Ltd v Wilkinson – Bradford County Court -2 July 2020 (Exhibit 4) the judge had decided that Excel had won. However, due to Excel adding on the £60 the Judge dismissed the case.  7.8        The addition of costs not previously specified on signage are also in breach of the Consumer Rights Act 2015, Schedule 2, specifically paras 6, 10 and 14.   7.9        It is the Defendant’s position that the Claimant in this case has knowingly submitted inflated costs and thus the entire claim should be similarly struck out in accordance with Civil Procedure Rule 3.3(4).   In Conclusion   8.1        I invite the court to dismiss the claim.  Statement of Truth  I believe that the facts stated in this witness statement are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.   
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
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THE GRIMSBY AND CLEETHORPES STOVE CENTRE LTD - Retailer Refusing Refund - *** Resolved ***


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Hoping someone can help.

 

We called into a local fire/stove shop as we wished to have our gas fire removed and a wood burner installed.

Chap came round, checked everything and advised due to space we could only have an inset wood burner.

 

He showed us no physical examples just a couple of pictures from the web.

He provided us with an esitamate with his terms stating payment of half upon ordering and the remaining half five days before installation, the fitter to be paid directly upon completion as they are sub contractors. We duly paid and arranged a fitting date of last Friday.

 

The fitter removed our gas fire and found a live electrical socket embedded in the chimney behind it, and advised he could not fit the wood burner whilst it was still there which was quite understandable.

 

A builder working next door came and had a look and arranged for an electrician to come and make the socket safe, which he did and he advised that he had no idea where the wires were coming from as they were encased in concrete in the chimney breast. The fitter said he was still not prepared to fit the wood burner as it stands.

 

We rang the shop and the guy originally said the manufacturer would take the item back less a hundred quid, we felt we were entitled to a full refund because it can't be fitted due to health and safety issue.

 

We agreed to have the hundred quid knocked off the refund and advised that we would look to recoup that amount later,

the guy in the shop promptly hung up on us..

 

we emailed and asked him to process the refund and he emailed back threatening to charge us for storage of the wood burner and said it was totally fit for purpose and that we would come round and chase the wall so the wires could be pushed back, we declined as he is not a qualified electrician but we can't understand why he suddenly changed track and went on the defensive.

 

We paid by credit card, despite him wanting us to pay by Bank transfer so I guess we can down that route if he doesn't give us our refund?

 

Also because we did not physically see the wood burner before it was brought in by the filters we think we might be protected by the Consumer Rights Act which says you have fourteen days from receipt of the goods to return it because the law states you should be allowed to see the product or experience it before making a final decision.

 

We don't really want to go down the legal, route if we can help it but we can't afford to write off £2K

 

Anyone offer any advice on whether we are protected or not?

 

Thanks

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i wonder why he wanted you to pay by bank transfer.... :) he knows that by CC there are rules. Bank transfer, once the money is in the account, you have zero comeback

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

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Well, he;s obviously trying to avoid his responsibilities. And legal route? Just go to the CC and start a chargeback.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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But will they do it?

 

Effectively there is nothing wrong with the goods apart from they can't fit them unless we have electrical works carried out which will be costly and which we can't afford,

 

he has the woodburner and our money but could say we can have the woodburner back

(obviously we don't want it back as it's no use to us)

 

so were hoping that because we hadn't seen the item before it was delivered we would be covered by the consumer contract regulations

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Could use an ADR

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Ahh thanks. Its silly i never noticed that.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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We spoke to a solicitor yesterday who says we are covered by the Consumer Contracts Regulations 2015 and are entitled to a full refund.

 

We have once again emailed the guy,

advising he has to give us a full refund within 14 days of our cancelling in writing which we did on 31st Jan,

 

solicitor says if he doesn't refund by 14th Feb he will take up on our behalf.

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You don't need a solicitor. You can do it yourself for free

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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you cant reclaim solicitors costs so you would be better off staring a claim yourself.

We can advise what the procedure is and what to put in the claim.

 

It is usual for the sller to pay up once the claim form hits their doormat as they know that you arent going to let the matter slide.

 

You have been a member long enough to work out how to navigate the forum and to pick out the relevant bits

so from now on you dont use email,

you write proper letters and send them to the business address.

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We also put a couple of our emails in the post to him, and sent via signed for post,

he has signed for them so can't say he hasn't received them..

 

solicitor would just send a letter and if he still doesn't pay up we would go through small claims court,

 

I will come back as and when I need help with the forms etc.

 

Thanks for the advice so far

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but at the moment you are throwing good money after bad.

recorded post, solicitors etc.

 

you have over 1300 posting so you should know a little about how things work by now or at least know where to look.

 

Just trying to speed things up and reduce your costs.

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This bloke is still ignoring us, he won't reply to anything we send and hasn't issued refund.

 

Come Wednesday when the 14 days are up for issuing refund as per Consumer Contracts Regulations 2013..

.can we just issue small claims court procedure?

 

Been reading about pre action protocol but not sure if that is applicable in this case?

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if you have sent a letter telling them what you want and when you expect it by and warned them that you will take court action to recover the amount owed plus expenses then yes, just get on with it.

 

For the CRA it is the date you raised the matter that is important, not the date of your last action.

 

your solicitor should have made this clear both to you and in his letter to the company.

 

It may be that he didnt knowing very well that he would then generate further business by doing things slowly

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We've not used solicitor for anything more than a free phone call...

.we have letter before small claims all typed up and ready to send if he doesn't comply with refund by end of 14 day period,

 

we will give him a couple of extra days after then as I'm in hospital next week..

 

.so we send it off, give him 28 days to respond and if nothing whack in the small clams court?

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Yes If you threaten to do it, make sure the second the timeframe elapses, you file that claim. Be professional with it. Don't feel you have to be kind to them. Get the claim in, and you want nothing short of a refund as a result.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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why give him an extra couple of days? It makes you look like you arent aht bothered.

 

We've not used solicitor for anything more than a free phone call...

.we have letter before small claims all typed up and ready to send if he doesn't comply with refund by end of 14 day period,

 

we will give him a couple of extra days after then as I'm in hospital next week..

 

.so we send it off, give him 28 days to respond and if nothing whack in the small clams court?

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