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Ulster Bank Claim


Michael_Martin
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Just posted off my claim for repayment a few days back(Thursday),

with my letter and table of charges(with statutory interest calulated and added of course).

 

Those of you that have claimed(and been successful).....when can I expect to hear back from them with my first rejection letter?:(

 

And what usually is the timetable?,

if they refuse this first letter is it worth my while to send them another?,

or should I just proceed straight to small claims?

 

Thanks.

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Hi Micheal

 

I dont think you can add stat int until at the court stage.

 

hope i'm wrong cos then i will add it to my claim

 

atb

 

Stuart

If I have helped then please click on my scales.

 

Ulster bank

---------------------------------------------------

05/10/06 DPR letter sent

06/11/06 Request of repayment sent £1186.06

20/11/06 Repayment deadline

21/11/06 LBA sent

25/11/06 £90 goodwill gesture letter received

06/12/06 LBA deadline

09/12/06 Received final response to claim

I will register smallclaim in new year once Jan paycheque is in.

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Got my "go to hell" letter today from my friends at the Ulster Bank.

They very kindly included a pamphlet entitled "Your complaint and the Ombudsman".

 

A few key phrases from the letter were the usual:

 

"We believe our charges are fair,reasonable and transparent".

"Consequently against that background,we must differ with the views expressed in your letter,and I therefore,regret to advise that we will not be refunding any of the charges applied to your bank account".

 

Now I feel that sending a secong letter would be a total waste of time,

so I reckon proceeding straight to small claims would be my best option.

 

Something I forgot to mention in my initial post(but I included it in my letter to them)was the fact that they "forgot" to include one full year of statements when I sent my DPA request.

 

Because I have paid my £10,would I be entitled to go into th branch or send another letter asking for this year of statements?

 

Obviously I have no way of knoeing if this was deliberatly insidious or merely an oversight on their part(I would be swayed towards the former if I'm being honest).

 

So....now that I have decided to go to small claims can anyone give me a few tips(links,your own experiences of dealing with Ulster Bank LTD etc etc)?

 

Many thanks for your input thusfar and I hope to be telling soon of another victory against the banks!

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