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    • What type of finance is it?   HP, PCP, Loan? They want her to ring so they can bully her into making payments she can't afford...unless she can record her calls then IMHO, I'd keep everything in writing. Is £400 SSP her only income? There's no chance they will justify taking half of that.   Lodge a formal complaint with them ASAP, exhaust it, and then you can escalate it sooner rather than later, ruddy sharks!  
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    • Appreciate input Andy, updated: IN THE ******** County Court Claim No. [***] BETWEEN: LC Asset 2 S.A.R.L CLAIMANT AND [***] DEFENDANT ************ _________________________ ________ WITNESS STATEMENT OF [***] _________________________ ________ I, [***], being the Defendant in this case will state as follows;     I make this Witness Statement in support of my defence in this claim.   1. I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much-reduced cost to the amount claimed and which the original creditors have already written off as a capital loss and claimed against taxable income as confirmed in the claimant’s witness statement exhibit by way of the Deed of Assignment. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights. This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information). The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 2. The Claim relates to an alleged Credit Card agreement between the Defendant and Bank of Scotland plc. Save insofar of any admittance it is accepted that the Defendant has had contractual agreements with Bank of Scotland plc in the past, the Defendant is unaware as to what alleged debt the Claimant refers. The Defendant has not entered any contract with the Claimant. 3. The Defendant requested a copy of the CCA on the 24/12/2022 along with the standard fee of £1.00 postal order, to which the defendant received a reply from the Claimant dated 06/02/2023. To this date, the Claimant has failed to disclose a valid agreement and proof as per their claim that this is enforceable, that Default Notice and Notice of Assignment were sent to and received by the Defendant, on which their claim relies. The Claimant is put to strict proof to verify and confirm that the exhibit *** is a true copy of the agreement and are the true Terms and Conditions as issued at the time of inception of the online application and execution of the agreement. 4. Point 3 is noted. The Claimant pleads that a default notice has been served upon the defendant as evidenced by Exhibit [***]. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 5. Point 6 is noted and disputed. The Defendant cannot recall ever having received the notice of assignment as evidenced in the exhibit marked ***. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 6. Point 11 is noted and disputed. See 3. 7. Point 12 is noted, the Defendant doesn’t recall receiving contact where documentation is provided as per the Claimants obligations under CCA. In addition, the Claimant pleads letters were sent on dates given, yet those are not the letters evidenced in their exhibits *** 8. Point 13 is noted and denied. Claimant is put to strict proof to prove allegations. 9. The Claimant did not provide a true copy of the CCA in response to the Defendants request of 21/12/2022. The Claimant further claims that the documents are sufficient to pursue a Judgement and are therefore copies of original documents in their possession. Conclusion 10. Without the Claimant providing a valid true copy of the executed Credit agreement that complies with the CCA, the Claimant has no grounds on which to enforce this alleged debt. 11. The Claimant has been unjustly enriched at the expense of the Defendant by purchasing bulk debt at a greatly reduced cost and subrogating for the original creditor in trying to recuperate the full amount of the original debt 12. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. On receipt of this claim I could not recall the precise details of the agreement or any debt and sought clarity from the claimant by way of a Section 78 request. The Claimant failed to comply. I can only assume as this was due to the Claimant not having any enforceable documentation and issuing a claim in hope of an undefended default judgment.   Statement of Truth I, ********, the Defendant, believe the facts stated within this Witness Statement to be true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in it’s truth. Signed: _________________________ _______ Dated: _____________________
    • Morning,  I am hoping someone can help, I am posting on behalf of my friend so I will try and provide as much info as possible.  Due health reasons, she is currently not working and unable to pay her contractual car finance payments. She emailed 247 Money and asked for a 3 month payment holiday, they refused this straight away with no reasons as to why. They have told her that instead she can make a payment of £200. She is currently getting £400+ a month ssp so this is not acceptable. She went back to them and explained she cannot make this payment and they have not offered an alternative plan. Its £200 or she falls into default.  She is now panicking as she does not want her car to be taken away. What options does she have?  Thank you, 
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Barclays overdraft charges


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I returned my partner's account to zero early last year.

 

Unfortunately there was a pending charge, and my partner didn't use her account or check the balance again until late last year.

 

It had ballooned into a large amount of overdraft from that one pending charge.

 

Barclays were unwilling to generously be sensible about it, and my partner wouldn't accept the terms of my offer of help,

 

which was that I'd return it to zero (for the nth time) if she closes her account, as Barclays don't deserve our blood to suck on, and she doesn't need a spare account.

 

Since then I imagine it's continued to balloon.

 

I imagine DCAs and court action have happened or will happen soon.

 

My options are:

 

1) Cave in and pay.

 

2) Refuse to cave in. Tell her to point out she has no income of her own, and they should accept the one charge with say a staggering 100% annual APR added, which is still a lot less than they want but they're still accepting something that sounds eye watering.

 

I have no idea about implications to credit ratings, so I think that will influence the decision.

 

Thank you very much for any advice.

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what was the charge for and how much are we talking about now?

 

If you don't give us proper detail, there isn't much we can do to help you?

 

What kind of account?

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Hi BankFodder, thanks for the reply.

 

It's a current account. It was £20 of pending charges which kicked all this off. I believe there is a weekly charge for using the overdraft, and there's a high interest rate. I'm not sure if it's arranged or unarranged, but it was £200 when I had the discussion with her about me returning it to zero about 5 months ago. I dread to think what it is now if DCAs etc are involved. Obviously it's a bit difficult for me to really get precise details because it's not my account.

 

I'm mainly worried about implications due to credit ratings. Also money is tight at the moment, and I can't keep bailing my partner out when she ignores things.

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Have you checked her Credit Reference Files to see if they have defaulted her ?

 

Andy

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We need to know :-

 

1. If YP is actually willing to challenge the bank charges with your and our help.

 

2. The amount the a/c is o/drawn now per her latest statement.

 

3. What the banks' collection tactics have been so far.

 

:-)

We could do with some help from you

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Thanks for the replies.

 

I'm trying to establish whether she wants help.

 

I've been told to either cough up the money or leave.

 

I think she's being a bit hotheaded and will calm down,

 

meanwhile I've told her to find out from Barclays exactly what's going on,

 

get print-outs of account transactions,

 

and check her credit file, and the sooner she does all this the better.

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Ok, let us know ..................

 

:-)

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" I've been told to either cough up the money or leave. "

 

By the Bank or your Partner.....not very apt on Valentines day :oops:

We could do with some help from you.

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  • 2 weeks later...

Hi again,

 

It turned out that it was a pending charge after the account had been returned to a small but positive number which took the account negative again.

 

 

About a week after this happened, the bank reduced the arranged overdraft to £10.

 

 

They have no record of sending a letter to tell her this,

and she is pretty sure she never got one,

as it would have caused action to sort it out on her part while it was still tiny.

 

My partner spoke to the bank and this had all since ballooned to £800.

This time though (going to a different branch must have helped)

they looked into it, and kindly reduced it to £215, as a gesture of goodwill.

 

So this is over the £200

it was when I offered to sort it out on condition she closed the account because

1) she doesn't need it

2) can't look after it and

3) I'm not prepared to have our blood sucked by them.

 

 

She still won't close the account, because she thinks they're being nice about it.

 

This works out at roughly 1000% APR on the original £20 of pending charges.

 

Furthermore,

we'd moved and she hadn't updated the address until this trip to the branch.

 

 

Two strange things happened,

a wage slip envelope came through the post to the new house with her name on it,

and inside it asked her to phone a number.

It could only have been related to Barclays.

 

 

Second, when she went to the branch her address was already the correct new one.

She hadn't changed it and the bank don't know how this happened.

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If DCA's have been involved, I expect they may be responsible for the payslip and request to call a certain phone number. Have you checked online to see who was behind the phone number they gave.

 

About the bank changing her address without YP giving the new one, I have no answer for this. The only way to find answers is to send a SAR to the bank with the £10 fee.

 

But, if YP thinks the bank is being nice to her, she may not want to do this. Difficult to think how she came to this conclusion, seeing as the bank has stitched her up like a kipper.

 

:-)

We could do with some help from you

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The payslip envelope is from Wescot Credit Services trading as "2F". It's in a helpful Q&A format. One of the questions is "what is this about?" and its answer is mysteriously nothing but a very large integer.

 

Barclays say this hasn't affected her credit record... yet.

 

As for stitching her up like a kipper. Putting someone's arranged overdraft down to £10 is essentially saying they don't want to offer someone credit anymore. That's fine (I refer you to points 1 and 2 above), but they don't appear to have acted on that conclusion in good faith. No serious attempt to contact her and putting the overdraft at £10 seems to be a cynical attempt to get someone into more difficulty. At that point, the bank is saying they don't care about your continued custom, it's just about extracting what they can from you. And she still wants the account.......

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