Jump to content


  • Tweets

  • Posts

    • Morning dx and thank you for your message.   With regards to your comment about them not needing to produce the deed, the additional directions ordered by the judge included 'a copy of any assignment o the debt or agreement relied upon'  so that is why I thought that point was relevant?
    • Sorry for the long post but I don't want to miss out any relevant information: My wife bought a car from Trade Centre UK and have been having nothing but trouble with it. Unfortunately we paid of the finance used to buy the car as we weren't expecting this much trouble with the car as we we though we would have protection as buying from a dealer. We are wondering if we can still reject the vehicle since the finance plan has been paid off. Timeline is as follows: 13/12/2023 -15/12/2023 Bought car from Trade Centre UK for £10548 £2000 deposit paid on credit card on 13/12/2023 £8548 on finance from Moneybarn (arranged through Trade Centre UK). picked up car on 15/12/2023 Also bought lifetime warranty for £50/month 25/12/2023 Engine Management Light comes on. The AA called out and diagnosed the following error codes: P0133 - Lambda sensor (bank 1, sensor 1) Oxygen Sensor. Error Message : Slow reaction. Error sporadic P0135 - Lambda sensor heat. circ.(bank1,sensor1) Oxygen Sensor. Error Message : Component defective Due to it being Christmas took a few days to get through to them but they booked me in for 28/12/2023 to run their own diagnostics. 28/12/2023 Took car in to Trade Centre so could check the car – They agreed it was the Oxygen Sensor and Booked me in for repair on 30/01/2024. I was told they had no earlier slots, and I would be fine to carry on driving car when I said I was afraid of problem worse. During diagnosing the problem, they reset the Engine Management Light. During drive home light comes back on. 29/12/2023 - 29/01/2024 I carry on driving the car but closer to the date, engine goes to reduced power every now and again – not being a mechanic I presumed that this was due to above fault. 20/01/2024 Not expecting any more problems paid off the finance on the car using personal loan from bank with lower interest rate. 30/01/2024 Trade Centre replace to O2 sensor (They also take it on a roughly 60mile road trip which seems a bit excessive to me – I can’t prove this as something prompted me take a picture of milage when I handed car in but I forgot take one on collection – only remembered next day.) 06/02/2024 Engine goes in reduced power mode again and engine management light comes on – Thinking the Trade centre’s 28 day warranty period was over I booked the car the into local garage for the next day to get problem fixed under the lifetime warranty package. Fault seems to clear after engine was switched off. 07/02/2024 In the Morning, I take it to local garage who say as the light gone off – the warranty company is unlikely to cover the cost of the repair or diagnostics and recommend I contact them when the light comes back on. In the evening the light comes back on and luckily I manage to get it back to the garage just before it shuts for the day. 08/02/2024 The Garage sends me a diagnostics video showing a lot error codes been picked up by their diagnostics machine including codes for Oxygen sensor and Nox Sensors, Accelerator pedal and several more. Video also shows EGR Hose not connected to the intake manifold properly, they believed this was confusing the onboard system as it is unlikely this many sensors would trigger at same the time but they couldn’t be certain until they repaired the hose. 13/02/2024 Finally get the car back as it took a while to get approval and payment for the repairs from the Warranty company. Garage told me to keep an eye the car as errors had cleared with the hose but couldn’t 100% certain that’s what caused the problem. 06/03/2024 Engine management light comes on again. Fed up I go into Trade Centre as I was just around the corner when it happened and asked them how to reject the car or have the problem fixed. They insist that as it’s over 28 days I need to get the car fixed under the warranty package I purchased and they could no longer fix the car as it was over 28 days. When I tried telling them it appeared to be the same or related problem they said they couldn’t help as I hadn’t contacted them earlier. I asked them if they were willing to connect the car to the diagnostics machine and tell me what the problem was, as a goodwill gesture, which he agreed to do and took the car to the back He came back around 30 minutes later and said they took a look at the sensor they replaced previously and there was nothing wrong with it and engine management light went off when they removed the sensor to check it. When I asked what the error code he couldn’t give me an exact fault but the said it one of the problems I told him earlier (Accelerator pedal). I have this visit audio recorded on my phone – I informed the reps I was recording several times. As the light wasn’t on, local garage couldn’t book me for a repair under warranty. 07/03/2024 Light came on so managed to book back into local garage for the 12/03/2024 Whilst waiting to take car into garage, I borrowed a OBD sensor and scanned for errors on the car. This showed the following errors: P11BE – Manufacturer specific code (Google showed this to be NOX sensor) P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow 12/03/2024 Took car to local garage and the confirmed the above errors. This leads me to believe that either Trade Centre UK reps lied and just reset the light or just didn’t check properly (Obviously I am unable to prove this) 22/03/2024 Finally got the car back as according to garage, the warranty company took a long to time to pay for the repairs 28/04/2024 Engine management Light has come back on. Using the borrowed OBD scanner I am getting the following codes: P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow P2138 - Accelerator Position Sensors (G79) / (G185): Implausible Correlation I have not yet booked into a garage as I wanted to see what my rights are in terms of rejecting the car as to me the faults seem related. I can’t keep using taxi or train to get to work every time the car goes into the garage as it is getting very expensive. Am I right in thinking that they have used up their chance to repair when they conducted the repair end of January or when they refused to repair it in February ? If I am still able to reject the vehicle could you point to any sample letters or emails I can use. Thankyou for your advice on my next steps.
    • Ok noted about the screenshot uploads. In terms of screwing up I had one previous ticket that defaulted and ended up in a CCJ from Southend airport because for some reason during COVID I didn't receive their claim form just a notice of default. This hospital ticket was the 2nd ticket that went to CCJ due to a lack of knowledge of the process. Maybe it's easier just to pay them in future I'm thinking though, I don't get them very often anyway
    • Car maker takes a hit from weakening demand and price war in the world's largest electric vehicle market.View the full article
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Is she a criminal?


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3116 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi,

I hope I am in the right place for this...

 

 

today whilst out shopping with my Sister I needed to go into boots for some bits but my Sister kept saying we didn't have enough time

.. And was trying to get out of going in there.

I couldn't go in on my own as I am in a wheelchair and she has to push me.

I was getting annoyed because I never get out due to my I'll health and this was a rare treat.

 

eventually she says she can't go into boots as she is banned.

.. What ever for I said and she broke down and said way back in 1986 she was in boots shopping for toiletries

that she needed to take into hospital as she was pre-booked for an operation on the Monday.

 

 

She said that she was wandering around the store with a basket and gathered her goods,

she said she was in a daze and not really paying much attention but she picked up some false nails and was looking at them.

 

Then she wanted to check her shopping list which was in her bag,

she said her hands were full but for some unknown reason she put the basket on the floor

but put these false nails in her bag and got out her purse and list.

Then went to pick up the last few items she needed and headed for the tills.

She got her purse out and paid for her goods and went to walk out the doors.

 

Outside she said she was stopped by a woman and was questioned, she can't remember every detail

but was asked if the woman could look in her bag.

By now there are now two women and they said she had to follow them into the shop which she did.

In a room at the back of the store they emptied her bag out and of course these nails were in there.

 

She was asked why she didn't pay for them and she said she hadn't realised they were even in her bag.

Now she didn't need them, she has beautiful nails,

she said she had been looking at them out of interest but had thought she had put them back on the shelf.

 

she said they called the police and she would have to go to court.

She was by now in tears, she said she offered to pay for them even though she didn't need or want them

. But they refused her money. Apparently they were a little over £3.50...

 

The police arrived and spoke to her, she again offered to pay and said she was sorry, she didn't mean to steal anything,

hadn't even realised she had done it.

The police asked the other women what did they want and they said they wanted to press charges

. They took my Sister's details and said she was banned from all boots stores.

 

She was then taken to the police station where they charged her and let her go.

Now here is where she says she has difficulty remembering the events.

But she said she had to attend court, she had representation, she was fined £50.

She remembers that but said something about suspended for two years

but she doesn't quite remember what was suspended for two years.

 

She has been so scared anyone would find out, her picture wasn't taken, she can't even remember if her fingerprints were taken.

But will she still have a criminal record,

is she classed as a criminal,

would she need to tell people if she is a criminal for employment purposes etc..

. and is a ban from boots a life ban.

 

 

She said she has wanted to go to the police station and ask these questions but has been too frightened.

 

Could anyone here advise me please so I can let her know and put her mind at rest.

.. She has carried this guilty secret all these years on her own.

 

 

This was the first and last time this had happened to her,

I know she is not a thief,

I trust her to collect money from the cash machine for me and do any shopping

 

 

. I just want to try to help her now she has reached out to me..

Many Thanks in advance...

Link to post
Share on other sites

1986!!!

 

 

totally forget about it.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Please Please tell her to stop worrying '1986' she can go into that store with you without any repercussions..

 

Show them this thread and if still unsure tell them to pop in and ask advice.

How to Upload Documents/Images on CAG - **INSTRUCTIONS CLICK HERE**

FORUM RULES - Please ensure to read these before posting **FORUM RULES CLICK HERE**

I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

Please Donate button to the Consumer Action Group

Link to post
Share on other sites

Hi,

I hope I am in the right place for this... But today whilst out shopping with my Sister I needed to go into boots for some bits but my Sister kept saying we didn't have enough time etc.. And was trying to get out of going in there. I couldn't go in on my own as I am in a wheelchair and she has to push me. I was getting annoyed because I never get out due to my I'll health and this was a rare treat.

Anyway eventually she says she can't go into boots as she is banned... What ever for I said and she broke down and said way back in 1986 she was in boots shopping for toiletries that she needed to take into hospital as she was pre-booked for an operation on the Monday. She said that she was wandering around the store with a basket and gathered her goods, she said she was in a daze and not really paying much attention but she picked up some false nails and was looking at them.

 

Then she wanted to check her shopping list which was in her bag, she said her hands were full but for some unknown reason she put the basket on the floor but put these false nails in her bag and got out her purse and list. Then went to pick up the last few items she needed and headed for the tills. She got her purse out and paid for her goods and went to walk out the doors.

 

Outside she said she was stopped by a woman and was questioned, she can't remember every detail but was asked if the woman could look in her bag. By now there are now two women and they said she had to follow them into the shop which she did. In a room at the back of the store they emptied her bag out and of course these nails were in there.

 

She was asked why she didn't pay for them and she said she hadn't realised they were even in her bag. Now she didn't need them, she has beautiful nails, she said she had been looking at them out of interest but had thought she had put them back on the shelf.

Anyway she said they called the police and she would have to go to court. She was by now in tears, she said she offered to pay for them even though she didn't need or want them. But they refused her money. Apparently they were a little over £3.50...

 

The police arrived and spoke to her, she again offered to pay and said she was sorry, she didn't mean to steal anything, hadn't even realised she had done it. The police asked the other women what did they want and they said they wanted to press charges. They took my Sister's details and said she was banned from all boots stores.

 

She was then taken to the police station where they charged her and let her go. Now here is where she says she has difficulty remembering the events. But she said she had to attend court, she had representation, she was fined £50. She remembers that but said something about suspended for two years but she doesn't quite remember what was suspended for two years.

 

She has been so scared anyone would find out, her picture wasn't taken, she can't even remember if her fingerprints were taken.

But will she still have a criminal record, is she classed as a criminal, would she need to tell people if she is a criminal for employment purposes etc... and is a ban from boots a life ban. She said she has wanted to go to the police station and ask these questions but has been too frightened.

 

Could anyone here advise me please so I can let her know and put her mind at rest... She has carried this guilty secret all these years on her own. This was the first and last time this had happened to her, I know she is not a thief, I trust her to collect money from the cash machine for me and do any shopping. I just want to try to help her now she has reached out to me..

Many Thanks in advance...

 

If she was fined in court, then she was convicted and (for some purposes) has a criminal record.

It also sounds like she received a suspended sentence.

 

For most purposes, given this was almost 30 years ago : it is "spent" under the rehabilitation of offenders legislation. Gone, forgotten. She doesn't have to mention it to employers unless the employer specifically notes the post is "exempt from the provisions of the rehabilitation of offenders legislation" (and even so, most employers won't be bothered by a minor offence 30 years ago, where someone has led a blameless life since : let alone where your sister can say "yes, I was convicted but I still maintain it wasn't deliberate")

 

As for Boots : there is the legal theory, the practical, and the effect on your sister.

In theory, Boots have the right to ban people on whatever basis they choose (as long as it isn't demonstrably on a "protected characteristic" such as race or religion)

In theory, if she has received a ban for life, if she goes into a branch of Boots without permission : she is a trespasser.

 

In practice, after almost 30 years : no one (except her?) will remember.

 

Many people would just go into Boots.

If she is worried that she'd be anxious (& that in itself might make her of interest to the store security as they'd pick up on signs like nervousness), she could write to Boots head office.

 

I'm not a fan of fibbing, but if she did write it might complicate things to say she was innocent but convicted. She might consider saying it was a one off, 30 years ago, she regrets it and has abided by the ban for 30 years, as well as having avoided any wrong doing since.

That she now finds herself needing to go into Boots / to help you go into Boots : that she has had the embarrassment of having to reveal this all to you now.

She could then ask for the ban to be lifted, in order that you aren't punished for her error 30 years ago.

 

They'd know that she could have just gone in and not let on.

I'd hope that they would realise that she doesn't pose a risk of re-offending, and let her know the ban is lifted.

(30 years on : if she went into a branch, how on earth would they know it was her?)

Link to post
Share on other sites

Hi,

there is nothing I can say that hasn't been said above. After nearly 30 years there will be nothing stopping her going anywhere she likes. while she may feel ashamed to go into Boots, she need not be. They have long forgotten about the act, your sisters facial features have surely changed and the staff there won't be the same either.

 

Nobody will care if she went into the store again. Please tell her to stop stressing over something that happened so long ago.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

Link to post
Share on other sites

They likely forgot she existed the second she walked out of the door all those years ago.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

Thank you all so very much for your honest and reassuring comments. I honestly have no idea why she felt she could not talk to me about this when it happened.... She has held down several jobs of trust over the years, raised a good honest family, working alone in peoples homes measuring up and then going back to their homes to hang the curtains she has made, often left with the keys to get on with things whilst her clients are off holidaying wherever so it's not as if she can't be trusted.

Her Grandson is a Policeman, maybe she has fretted more so recently in case it came out and she brought shame to him as the store is in her home town, on his area...

 

What ever her thoughts I am going to feel so happy telling her that she need not worry anymore, she really was so very upset yesterday, I've never seen her so distraught. To think for 30 years she has thought that boots would have spy glasses looking out for her or something, bless her.

 

But, Seriously.. Thank you for all your advice, I really do appreciate it... 😊

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...