Jump to content


  • Tweets

  • Posts

    • We need to see the actual document from the IAS where it is written - "The Operator's evidence shows no payment for the Appellant's vehicle, or anything similar. It does show two payments for the same registration in quick succession. I would take a reasonable guess, based on the circumstances described, that the person paying has paid for the registration of the person they assisted again." You can't just type it up yourself. At the hearing in July or August or whenever the judge will have two Witness Statements. One from Bank's director says you never made a second appeal. You say you did make a second appeal and the IAS concluded that payment was made. The judge will immediately twig that either you or the director is lying.  But who? Fail to show the documentation form the IAS and instead just produce something you've typed yourself will make it look like you just made up the appeal and you are lying and you will lose the case. Please let us see what the IAS adjudicator sent.
    • I used to have a retail outlet in London selling my husband's photography.  We also had a co-op with staff so they weren't directly employed by me, but I paid for the other overheads etc.  When my husband died, I carried on as usual for a while but then I became ill and moved quite far away so logistically was becoming very difficult.  I came to an arrangement (verbal) with one of the guys I trusted, that I would send him the images to print and sell as normal, and I wouldn't take any money, as a short term solution until I got back on my feet and worked out the best way to do things. He would pay all the  rent, insurance etc... Over a year later, not able to give things away for free anymore,  I drew up a contract as a wholesale agreement, so I would get everything printed and sent to him and I would invoice his for what he ordered. I noticed form the beginning that he wasn't ordering enough or frequently enough to be making any money, and was suspicious he was doing his own orders on the sly and ordering just enough from me to keep my happy.  I checked with my printer, which I've been with for 20 years, and he sad he wasn't getting orders for my images from anyone else. I emailed a few other printers to ask them to keep a look out for some images but I soon realised this would be impossible to police.  The only option really would be to buy a print from him and check the stamp on the back of it.  I finally managed to get hold of on the prints on sale, and sure enough, he did not order it through me.   In the contract he signed in 2022 it explicitly states that he must destroy all files I had previously sent him etc etc so e is in breach of that.  When I drew up the contract, I was careful to make sure it was legally binding, but before I let rip at him, I need to know where I stand.  The contract is here: PARTIES This WHOLESALE AGREEMENT (“Agreement”) is made effective as of 30th June, 2022, by and between ############################## The Supplier and the Client, collectively referred to as the "Parties," hereby agree to the following terms: TERMS AND CONDITIONS SALES OF GOODS The Supplier agrees to provide the following goods to the Client (“Goods”): Description of Goods ################################# Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b BOTH PARTIES AGREE: The Client purchases the Goods through the Supplier directly, and agrees to delete/destroy any previously held digital images (Goods) owned by the Supplier, and agrees not to use any such files for monetary gain, outside of this agreement, either directly or through a third party from immediate effect of this agreement. The Client purchases the other materials necessary for resale of the Goods independently of this agreement. The Client shall have exclusive rights for resale of Goods at ###########, and also with permission, as a retailer of the Goods elsewhere, provided that there is no conflict of interest between the Supplier and the Client. The Client is free to decide their own retail prices, for the Goods. The Supplier shall use #####  to provide the printed Goods on Fujifilm Crystal Archive paper, with Lustre finish, and will not use any other Printer unless #### cease to trade, without prior approval from the Client. The Supplier shall not impose restrictions on size or frequency of orders made by the Client. The prices provided by the Supplier shall not increase for a minimum of 3 years, unless the prices of the raw materials rise, in which case the client will be informed immediately. Any discounts/promotional prices of raw materials shall be passed on to the Client by the Supplier, and the invoice will show adjustments for this, as well as credit for return postage of any damaged goods. This agreement can be terminated by the Client without notice; the Supplier must give notice of no less than 90 days, unless the terms of the agreement are breached, in which case, the agreement can be terminated with immediate effect. PAYMENT Orders must be paid for upon receipt of invoice, via Bank transfer: ######### Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b DELIVERY AND INSPECTIONS All orders received by 12.00am (midnight) shall be processed by the Supplier the following working day and delivery of order shall arrive in accordance with the Royal Mail schedule, or DPD, should express delivery be requested. The Client shall be liable for the delivery charge which shall be added to the invoice. The Goods will be delivered to the address specified by the Client. The Client shall be provided with order tracking, and should any problems arise with the ordering system or the couriers (Royal Mail, DPD), the Client shall be informed without delay of any such issues. The Client will inspect the Goods and report any defects or damage to the Goods in transit as soon as possible upon receipt of Goods, and will retain damaged Goods for return to Supplier for refund/replacement. GENERAL PROVISIONS CONFIDENTIALITY The prices of the Goods and other information contained in this Agreement is confidential and will not be disclosed by either party unless with prior written consent of the other party. INDEMNIFICATION The Client indemnifies the Supplier from any claims, liabilities, and expenses made by any third party vendors or customers of the Client. GOVERNING LAW This Agreement will be governed by and construed in accordance with UK Law. ACCEPTANCE Both parties understand and accept the wholesale arrangement stipulated under this Agreement. Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b IN WITNESS WHEREOF, each of the Parties has executed this Wholesale Agreement as of the day and year set forth above.   Signed by us both electronically.   I haven't broached any of this yet, and I am looking for some advice about what action to take.  The main issue I've got is that he has still go those images.  If I terminate the contract, I will need to know that he no longer has those images and I can't think of a bulletproof way to do this. I'm thinking I might tell him I will continue with the contract but ask for a  sum in damages and say that if I find out he's still doing it down the line I will terminate the contract and sue him for damages. The damages side of things I'm not sure how it would work as he is self employed, and I'm positive he doesn't declare all of his earnings to HMRC, in order to find out how much I have lost, would the court demand to go through his tax self assessments?  I'm not sure how to proceed with this, I don't want to lose that place as an outlet as it is in a prime spot in London, which is why I let him have those images in the first place as I would have had to pull out altogether at that point.  I am regretting it somewhat now though.  Please help.
    • I cannot locate anything in my paper work that states 2 payments were made? Perhaps you could point this out? In reply from IAS it states "The ticketing data has been attached" nothing was sent to me. I made a response to the IAS all this was done online
    • Thanks again for your responses. The concern I have here, is that freeholder of the land (a company, who presumably would have been the ones to have initially instructed PPM to manage the parking here), will have proof of exactly how long the vehicle was on site for, as the driver was meeting operatives from that company on a separate matter. On this basis, if the matter was to get to court, I feel all the other technicalities about signage, size of signage/font, lack of start/finish times, will not be enough to have any case dropped? This PCN was brought up to the freeholder but they have advised that PPM will not waive this charge. 
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Killbi11 vs Bank of Scotland


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6208 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi,

 

Just thought I'd post regarding my progress after reading the many useful posts here.

 

03/11/06 - Sent S.A.R - (Subject Access Request) to:-

 

Data Protection Manager

HBOS

Trinity Road,

West Yorkshire,

HX1 2BR

 

07/11/06 - Received letter back from BoS confirming receipt of the SAR and advising that I will receive statements back no later than 40 days!! This was a turn up for the books because I hadn't read of anyone getting a letter back ;)

 

One question I do have is the issue about how far I can go back on the statements. I am in Scotland, so does that definately mean I can only go back 5 years instead of 6 years? If so, does anyone know why?

Bank of Scotland (In Scotland)

 

S.A.R. sent - 03/11/06

Statements received - 30/11/06

Prelim Letter sent - 04/12/06

LBA Sent - 09/01/07

1st claim filed at Sheriff Court (£720+int) - 01/02/07

1st Claim settled by BoS (£1037) - 17/04/07

2nd Claim filed at Sheriff Court (£735+int) - 11/05/07

2nd Claim settled by BoS (£977) - 13/06/07

Link to post
Share on other sites

Hi,

 

I'm sure it's only 5 years, something to do with Scottish Law I guess.

 

Best wishes.

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

Link to post
Share on other sites

  • 3 weeks later...

Hiya,

 

Just an update, received a letter from BoS today regarding my statements and that they have complied all my statements and will be sending them out to be in seperate post.

 

So far, so good. I just hope that everything else goes this smoothly...:smile:

Bank of Scotland (In Scotland)

 

S.A.R. sent - 03/11/06

Statements received - 30/11/06

Prelim Letter sent - 04/12/06

LBA Sent - 09/01/07

1st claim filed at Sheriff Court (£720+int) - 01/02/07

1st Claim settled by BoS (£1037) - 17/04/07

2nd Claim filed at Sheriff Court (£735+int) - 11/05/07

2nd Claim settled by BoS (£977) - 13/06/07

Link to post
Share on other sites

Well, I received my statements today but they only go up to 13th May 2004!! Will be putting in a polite phone call tomorrow to ask where the rest of statements are. They have until 13th December, so they have a few days to get the rest of the statements to me :) .

 

I worked out the charges I have since 03/11/01 (5 years previous to issue of S.A.R.) and they come to £1517 (without interest added @ 8%)!! With interest they come to £1927!! I hope they take me to the court stage as I'd really love some extra cash :D

 

I'm not looking forward to putting my claims into court though as the Scottish small claims only allows claims of less than £750. For once, I wish I lived in England! :p

 

Oh well, I'm getting ahead of myself, so again thanks for all the help on this forum and I'll post some updates as they come.

Bank of Scotland (In Scotland)

 

S.A.R. sent - 03/11/06

Statements received - 30/11/06

Prelim Letter sent - 04/12/06

LBA Sent - 09/01/07

1st claim filed at Sheriff Court (£720+int) - 01/02/07

1st Claim settled by BoS (£1037) - 17/04/07

2nd Claim filed at Sheriff Court (£735+int) - 11/05/07

2nd Claim settled by BoS (£977) - 13/06/07

Link to post
Share on other sites

Hey,

 

I got the rest of the statements in and the total come to £1700 (without interest). I am going to write letter requesting they refund the charges but I have a question:-

 

1. Do I request the full amount back from them (£1700) or in increments of £750, as I am in Scotland.

 

 

Thanks for your help.

Bank of Scotland (In Scotland)

 

S.A.R. sent - 03/11/06

Statements received - 30/11/06

Prelim Letter sent - 04/12/06

LBA Sent - 09/01/07

1st claim filed at Sheriff Court (£720+int) - 01/02/07

1st Claim settled by BoS (£1037) - 17/04/07

2nd Claim filed at Sheriff Court (£735+int) - 11/05/07

2nd Claim settled by BoS (£977) - 13/06/07

Link to post
Share on other sites

Hi,

 

Prelim letter sent out today asking for charges totalling £1713. 14 days and counting....

Bank of Scotland (In Scotland)

 

S.A.R. sent - 03/11/06

Statements received - 30/11/06

Prelim Letter sent - 04/12/06

LBA Sent - 09/01/07

1st claim filed at Sheriff Court (£720+int) - 01/02/07

1st Claim settled by BoS (£1037) - 17/04/07

2nd Claim filed at Sheriff Court (£735+int) - 11/05/07

2nd Claim settled by BoS (£977) - 13/06/07

Link to post
Share on other sites

  • 1 month later...

Just a little update to my claim.

 

09/01/07 - LBA sent

 

No reply or even acknowledgement. Wow, I think they must be getting a bit busy with all the claims :-o

 

Oh well, I'm off to the Sheriff Court tomorrow to hand in my claim.

 

I will be claiming £720 (plus interest & court costs of course) on this visit. After this claim is settled I will be claiming another £700, and then after that £353. A bit of a hassle having to lodge 3 claims but as they say, patience is a virtue ;)

 

I'll update sooner hopefully. Again, thanks for all the useful information on this forum. I have hardly had any questions regarding the process after reading all the posts.

 

Killbi11

Bank of Scotland (In Scotland)

 

S.A.R. sent - 03/11/06

Statements received - 30/11/06

Prelim Letter sent - 04/12/06

LBA Sent - 09/01/07

1st claim filed at Sheriff Court (£720+int) - 01/02/07

1st Claim settled by BoS (£1037) - 17/04/07

2nd Claim filed at Sheriff Court (£735+int) - 11/05/07

2nd Claim settled by BoS (£977) - 13/06/07

Link to post
Share on other sites

Hi,

 

Just to let you know, I only had to submit Form1 & 1b (and a cheque made payable to 'Scottish Court Services' for £39) at the Sheriff Court (Edinburgh). They said they did not need Form 1a.

 

This link provides both the forms you need to lodge the claim(s): http://www.scotcourts.gov.uk/sheriff/small_claims/forms/Form1b.pdf

 

You can submit forms by post or by hand to your local Sheriff Court. One thing I did wrong was to put the defendants address as the correspondance address I used for the previous letters (BoS Dunfermline Customer Services address). This is wrong. You need to make sure the defendants address is in the same district as the court you are lodging it in (ie. your local branch address).

 

I used the same wording as in the following useful post:-

http://www.consumeractiongroup.co.uk/forum/guidance-notes/11123-scottish-procedure.html

 

BUT the guy at the court made me change a few things from the above post:-

 

1. Box 4 on Form 1 he said I should put:-

"(i) The pursuer claims from the defender the sum of £XXX" (basic amount of charges - under £750)

"(ii) Interest of £XXX from to at 8% annually"

 

2. Box 7 on Form 1 he asked I add at the bottom:-

"Total amount of the claim is £XXX (amount of charges + interest amount) plus expenses"

 

Remember, on each claim, you are only claiming for the charges which make up the charges stated on each claim (under £750 for Small Claims) so focus on these specific ones for each claim.

 

Once one claim has been settled then you can lodge the next claim (if you have more than £750 of charges) and then the next etc etc

 

Good luck! :)

Bank of Scotland (In Scotland)

 

S.A.R. sent - 03/11/06

Statements received - 30/11/06

Prelim Letter sent - 04/12/06

LBA Sent - 09/01/07

1st claim filed at Sheriff Court (£720+int) - 01/02/07

1st Claim settled by BoS (£1037) - 17/04/07

2nd Claim filed at Sheriff Court (£735+int) - 11/05/07

2nd Claim settled by BoS (£977) - 13/06/07

Link to post
Share on other sites

Thank you so so so much, I had all my forms ready yesterday and decided to phone the court just to check I had completed the correct forms, I hadn't, so it was back to the drawing board to subsitute form 1a for 1b, having done all that I had them all ready to take to court today when I read your thread, thank goodness, I did, I've ammended the text just like you said and I' ve entered my local Banks address, hopefully that will be it.

Good Luck to you.

Link to post
Share on other sites

Hi,

 

The Sherriff Court has returned my forms today stating that I have completed "Block 4" incorrectly. I just spotted your advice on "Block 4".

 

Can someone please confirm if interest at 8% annually on £740 from 13/02/2001 to 05/02/2007 is £296? It seems a bit high to me.

Link to post
Share on other sites

Hi, Killbi11,

 

You should go down the Summary Cause route. Its the same as Small Claims but you can claim up to £1,500. When you hand in your forms and pay your £39 court fee, the court will send your papers back and you must employ a Sheriff's Officer to serve your claim, this cost me £15.97

which you can claim back. The court will send you a list of local Sheriff Officers. You will get all your cash twice as fast.

 

 

Hope this helps.

 

Regards.

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

Link to post
Share on other sites

Vagabond,

 

To be honest the interest of £296 on a £740 claim sounds about right from the date you quote.

 

If you have submitted court papers you should have the charges and the interest itemised on a seperate sheet which should have been submitted with the court papers.

 

Use the following link to work out the interest and list your charges that you are claiming for. I used the 'Simple' spreadsheet which is much easier to understand:-

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/182-6-interest-calculation-spreadsheets.html

 

Hi Maroon,

 

To be honest I thought about this but I can wait for the money. I know the risk is near zero for any court costs to be paid etc but I have it all worked out in my head now so I don't want to deviate from my 'plan' :D

Thanks for the info :)

Looking at it though, I will probably submit my next claim as a 'Summary Clause' to get it all finished in the next claim.

 

KB

Bank of Scotland (In Scotland)

 

S.A.R. sent - 03/11/06

Statements received - 30/11/06

Prelim Letter sent - 04/12/06

LBA Sent - 09/01/07

1st claim filed at Sheriff Court (£720+int) - 01/02/07

1st Claim settled by BoS (£1037) - 17/04/07

2nd Claim filed at Sheriff Court (£735+int) - 11/05/07

2nd Claim settled by BoS (£977) - 13/06/07

Link to post
Share on other sites

  • 2 weeks later...

Well, I got a settlement offer from BoS offering me about £500 less than I was claiming for.

 

I also got the confirmation letter from the Sheriff Clerk that the summons had been served.

 

Now, first of all, I am not accepting the settlement offer BoS have made. I have drafted them a nice letter which contained the following:-

 

Thank you for your letter dated Xth Feb 2007. Unfortunately, due to the length of time you took to respond, I have already started redress for these charges through the Small Claims Court (Edinburgh Sheriff Court) and am unable to accept your settlement offer.

 

Please note the Court Reference is XXXXX/XX. Return date is XX/XX/XX and hearing date is XX/XX/XX.

I have received confirmation that the summons has been served at the Goldenacre, Edinburgh branch.

Total amount of claim: £XXX + judicial interest of £XXX.

Total: £XXX + court costs.

 

Please note that this claim is for charges which were unlawfully taken from XX/XX/XX – XX/XX/XX. I will be filing a Summary Clause action after the first claim has been heard to recover the charges from XX/XX/XX to present which have been taken from me.

 

The only problem I have with this is the hearing date is in April!! :mad:

Surely the courts can't be this busy! Would like to know if anyone's had the same problem in Edinburgh.

 

Anyway, it seems to be progressing. Hopefully the BoS will settle my claim in full before the return date, but then again, I doubt it.

 

KB

Bank of Scotland (In Scotland)

 

S.A.R. sent - 03/11/06

Statements received - 30/11/06

Prelim Letter sent - 04/12/06

LBA Sent - 09/01/07

1st claim filed at Sheriff Court (£720+int) - 01/02/07

1st Claim settled by BoS (£1037) - 17/04/07

2nd Claim filed at Sheriff Court (£735+int) - 11/05/07

2nd Claim settled by BoS (£977) - 13/06/07

Link to post
Share on other sites

  • 2 months later...

Well, today got a letter from Bank of Scotland claiming no responsibility etc etc and have re-imbursed me fully for my first claim - £1037.48 (includes interest @ 8% and costs) :D

 

The return date was today so it looks like they wait right up until the return date to settle your claim. Just checked my account and money has been credited to my account! :cool:

 

I now have £1091 left to claim. Instead of putting a 3rd claim in after this I am going to go the Summary Clause route as you can claim up to £1500 and this will settle all my bank charges up to date.

 

Firstly, I need to send off a 'Form 11' to the Sheriff Court to advise them the first claim has been settled. Best get it in the post today.

 

Can anyone tell me if they have had any trouble with the Summary Clause route in Scotland?

 

KB

Bank of Scotland (In Scotland)

 

S.A.R. sent - 03/11/06

Statements received - 30/11/06

Prelim Letter sent - 04/12/06

LBA Sent - 09/01/07

1st claim filed at Sheriff Court (£720+int) - 01/02/07

1st Claim settled by BoS (£1037) - 17/04/07

2nd Claim filed at Sheriff Court (£735+int) - 11/05/07

2nd Claim settled by BoS (£977) - 13/06/07

Link to post
Share on other sites

  • 2 weeks later...

OK, I think I have run into a problem:-

 

IMPORTANT INFO:- EDINBURGH SHERIFF COURT DOES NOT ACCEPT SPLIT CLAIMS ON SAME ACCOUNT

 

I went to hand in my summary clause action for the remaining £1091 of bank charges I have. He asked me if I had claimed before and I said that I had (under small claim) and he said that the court is not accepting additional claims once the first one has been settled on the same account.

 

The reason he gave was that second claims were being defended in court (he did not say for which banks) and that the judge was dismissing the claim and awarding costs to the defendant (bank). The grounds for this he said was that the whole amount claimed should be claimed at once.

 

I have a few questions for some of the people here:-

 

1. Can they actually prevent you from putting in a claim (is it not your right to do this?)?

2. Has anyone experienced this and if so what did you do?

3. Would putting a small claim or summary clause into another court be worthwhile (ie. would I win?)

 

I thought this was going a bit too smoothly...does anyone have any help or advice???

 

Thanks.

Bank of Scotland (In Scotland)

 

S.A.R. sent - 03/11/06

Statements received - 30/11/06

Prelim Letter sent - 04/12/06

LBA Sent - 09/01/07

1st claim filed at Sheriff Court (£720+int) - 01/02/07

1st Claim settled by BoS (£1037) - 17/04/07

2nd Claim filed at Sheriff Court (£735+int) - 11/05/07

2nd Claim settled by BoS (£977) - 13/06/07

Link to post
Share on other sites

Hi Killbi11, I have only just started this 2nd day to be exact. I am a bit concerned having read your thread with the amount of money I will be claiming for. I have all my statements, and have every months for the last 5 years and more! total charges without calculating the interest £2049.00. How long can I go back and claim for, and are the statements I have sufficient to start the ball rolling or should I send a S.A.R, I'm loathed to give them any more money than I have to. Having looked into to both the small claims and summary claims, which approach do you suggest is better for this amount. Also is there any other way of re-claiming this amount, i.e. employing a solicitor and actually taking an action against the bank, bearing in mind that they would be liabel for court costs.

user_online.gifreputation.gif vbrep_register("773318") report.gif

Link to post
Share on other sites

The bank that successfully defended second claims was Clydesdale, but you can claim using the Financial Ombudsman Service. You can still get interest, but you need to exhaust the banks complaints procedure first.

 

Financial Ombudsman Service

  • Haha 1
The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

Thanks for the advice guys,

 

Can I assume I have exhausted the banks complaint procedure as I have sent them both a Prelim Letter and LBA and they have refused to refund the charges on both these requests? ie. can I go straight to the Financial Ombudsman Service now?

 

OR...I work in Livingston. Is it worth me using the Livingston Sheriff Court to submit the claim and pretending it's my first claim?? If I submit another small claim instead of a summary clause, if they do defend the action and it gets dismissed, costs will be minimal.

Bank of Scotland (In Scotland)

 

S.A.R. sent - 03/11/06

Statements received - 30/11/06

Prelim Letter sent - 04/12/06

LBA Sent - 09/01/07

1st claim filed at Sheriff Court (£720+int) - 01/02/07

1st Claim settled by BoS (£1037) - 17/04/07

2nd Claim filed at Sheriff Court (£735+int) - 11/05/07

2nd Claim settled by BoS (£977) - 13/06/07

Link to post
Share on other sites

Hi,

 

Edinburgh Sheriff Court did not say anything to me about not claiming for a second time, BOS paid me about a week and a half after they failed to respond to my court dates, maybe I was just lucky.That was at the end of March. As Caro and Bigmac Versus have said, the Financial Ombudsman Service seems the best bet, I've still got £5,000 to claim and that's the route I think I'll be going. Best wishes with whatever you decide to do, keep us posted.

 

Regards.

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

Link to post
Share on other sites

  • 3 weeks later...

Well, I went back to the Edinburgh Sheriff Court on 11th May and thought I would chance it by not mentioning anything with regards to a previous claim when I was submitting it.

 

Turns out they have accepted my second claim and I got a letter in today with a return date at end of July. :confused:

 

We'll see if BoS actually put in a defence or not with regards to the problems had by Clydesdale customers lately. It was a small claim so I am not going to be loosing anything really if it gets thrown out. To be honest, I'm just hoping that BoS will just settle on the return date as they did with my previous claim.

 

Will keep you posted.

 

KB

Bank of Scotland (In Scotland)

 

S.A.R. sent - 03/11/06

Statements received - 30/11/06

Prelim Letter sent - 04/12/06

LBA Sent - 09/01/07

1st claim filed at Sheriff Court (£720+int) - 01/02/07

1st Claim settled by BoS (£1037) - 17/04/07

2nd Claim filed at Sheriff Court (£735+int) - 11/05/07

2nd Claim settled by BoS (£977) - 13/06/07

Link to post
Share on other sites

Hiya they are now accepting 2nd claims and when reading your story i see that you were settled on your first claim before actually appearing at court so below should be interesting to you for your 2nd case if the bank feel like defending on these grounds.

 

res judicata need not apply to cases that have been paid out without going to court i.e dismissed etc. read this

http://www.scotcourts.gov.uk/opinions/C42014(B)98.html

 

Upon showing this at Edinburgh sheriff court they now will accept second claims, also for res judicata to apply each case needs to be the same. so why not use just the case law the first time and then the second claim to feature solely on UTCC's.

 

 

 

Refused a second claim after first one was settled without court appearance then the above should be interesting for you or you were thinking of raising a second claim as you had been settled without appearing at court but due to the likelyhood of it not being accepted you have delayed any action then how does this sound now.

Link to post
Share on other sites

Thanks Bigmac,

 

Your post about res judicata actually prompted me to try and put the claim in again.

 

I'll just have to see if they defend it now :)

 

KB

Bank of Scotland (In Scotland)

 

S.A.R. sent - 03/11/06

Statements received - 30/11/06

Prelim Letter sent - 04/12/06

LBA Sent - 09/01/07

1st claim filed at Sheriff Court (£720+int) - 01/02/07

1st Claim settled by BoS (£1037) - 17/04/07

2nd Claim filed at Sheriff Court (£735+int) - 11/05/07

2nd Claim settled by BoS (£977) - 13/06/07

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...