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    • Hello, firstly thank you for reading this. I know no one wants a long winded back story. So I’ll be breif. I entered a local store to buy some paint (which I did pay for) I am honestly not a bad person or a theif.   Didn’t have a basket or trolly as was on my lunch break. Whilst picking up the three tubs of paint placed some masking tape in my pocket (it was hanging out of so I had every intention to pay) just didn’t have a hand free. Paid for my goods (forgot about the £4.39 masking tape) I’ve got so much going on and im not well at all (like I say no one cares I get that) also have autism so wasn’t thinking particularly like others do maybe (who knows my minds going around and around) I left the store after paying, was pulled back in by security. Asked for the tape which I gave immediately  shook up. Gave them my ID and details. I was given some paper and told to expect a large fine in the post for their time and the tape and sent on my way. my questions are: I hardly ever go out without support so the ban I guess I can’t go there now for anything (their loss) - ok but is my photo going to be all over with my name? how much am I expecting in the post as a fine? I have sent them cash in the post recorded signed for delivery to arrive tomorrow (incident happened today) for my error. Their Address was on the bit of paper. i have read two posts on this page but they were from many many years ago so I hoped for updated advise please? 
    • V important you read lots of BMW threads too !  
    • So should I send them a new SAR and put my date of birth on it? Or do I need to send them some proof? Driving license? 
    • Thanks so much for your help!! I've emailed them, and when they reply saying they can't do it I'll reply and state my rights. I'm so glad I found this forum, and will read all of the posts I can find and help guides available for the future. Really can't thank you enough.
    • utter BS, doesn't matter you signed it. pers i'd be writing as per the other threads here rejecting the car as not as described under CRA etc and be done with it. as its a debit card you could also do a full chargeback within 120 days to your bank and simply dump the car back to BMW. 100's of like threads to read here. get your ducks inline. make sure you know what you are doing and off you go. dont take any BS from BMW, no matter what you sign it does NOT remove your consumer rights. p'haps it might be on the off chance you are a good manager , a quick phonecall tomorrow saying you dont want it because (no bla bla fitted) it might be resolved in 5 mins..i will guess to date you not tried
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      This is good ethical practice.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi All

 

Please see this email below I just received from Wageme. What are your thoughts?

 

 

Dear xxx

 

IT IS IMPORTANT THAT YOU READ THE FOLLOWING INFORMATION.

 

VISIT NOTICE AND COURT ACTION

We, WageMe LTD as the Claimant are advising a Door Step Collection Agency to order a field agent to schedule a visit as we see fit, to your property.

Facts With Regards to your Account

Debt Summary

Loan Reference#: xxx

Loan Type: PayDay Loan

Term: Till Next Payday

Outstanding Balance: xxx

Duration in Arrears: xxx Days since repayment date

On Going Interest: xxx per day

Communication Summary

Text Messages (SMS): 8 Times

Emails: 15 Times

Letters: 2 Letters

Telephone (Home): 3 Times

Telephone (Mobile): 4 Times

Reasoning for actions.

 

We credit checked you before funding the loan. We have a signature in place to confirm that you as xxx signed the loan contract. Your outstanding balance is xxx.

 

You, xxx originally applied for £xxx, and we loaned you £xxx. Funded into your nominated bank account on xxx.

 

You earned a monthly income of £xxx and so, from our calculations, it was affordable for you to repay us.

 

We also froze your account so that no more fees were added on. We tried / attempted to make a plan but the payment per plan was never honoured. We have no more actions left but this.

 

Device used on application and signing of the loan agreement.

Device: ELECTRONIC

IP Address: xxx

System Log On Application / Signature: ,

Application Information: Customer: xxx Applied on xxx

 

Visit Information & Itinerary:

If we see fit for a visit, Please read the following of what we propose.

From records, It is usual that customers of ours to finish work at 5:00pm. We have calculated that it takes you 34 minutes to travel from your work place at xxx to your home. Also, we have factored in 20 minutes after. For this reason we have listed the following proposed dates. Please us know if we can set this time to be at: 17:54

 

If the above time does not suit you, please choose from the following list:

Saturday 28th, March 2015 @ 17:54 X

Sunday 29th, Sunday March 2015 @ 17:54 X

Monday 30th, Monday March 2015 @ 17:54 X

Tuesday 31st, Tuesday March 2015 @ 17:54 X

 

I strongly suggest you contact me without further delay;

 

Please note that in the absence of payment or any valid dispute, we will pursue this matter - with or without your cooperation. If you wish to contact us, please do so on xxx (Quote Reference: xxx).

 

 

If you have already made payment, please disregard this email.

 

Your Loan Reference Number is xxx

If you have a new card or would like to pay, please enter our secured payment portal: https://www.wageme.com/paynow?l=xxx

 

Thank you.

 

Collections & Legal Team

Field Agent, Legal & Collections at WageMe

Warning: Late repayment can cause you serious money problems. For help, go to moneyadviceservice.org.uk

 

The information contained in this e-mail is privileged and confidential. It is intended for the use of only the individuals to whom it is addressed. Any dissemination, distribution or copying of this e-mail is strictly forbidden by anyone other than the person to whom it is addressed. If you have received this e-mail in error, please notify the sender immediately and delete the e-mail.

 

P Please consider the environment before printing this e-mail!

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Wow! this is a new low for Wageme... :jaw:

 

Its definitely designed to intimidate. But still is standard visit spiel.

Here's the thing, visits by this firm mean nothing So... Please tell us more about this debt.

 

They have no powers as they are not bailiffs, l am extremely concerned that they have measured how long it takes you to get home from work.

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

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From records, It is usual that customers of ours to finish work at 5:00pm. We have calculated that it takes you 34 minutes to travel from your work place at xxx to your home. Also, we have factored in 20 minutes after. For this reason we have listed the following proposed dates. Please us know if we can set this time to be at: 17:54

 

WOW!!

You MUST send a copy of that threat to the FCA,

 

Timing people how long it takes them to get home from work?

I wonder what your local cop shop would have to say about this?

And your MP.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Indeed this does sound very scary, but as others say. They have no powers or rights. If they turn up, then ask them to leave - if they don't, then contact the police.

 

Send a copy of that email to the FCA, they were supposed to be clamping down on the communications coming out of these legalised loan shark offices !

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

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1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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I'm not condoning the email but don't forget that sites like google map show how long it takes to travel from A to B. You don't have to agree to any visits.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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I'm not condoning the email but don't forget that sites like google map show how long it takes to travel from A to B. You don't have to agree to any visits.

 

Yep they can, however its still wrong regardless!..

This would freak me out and even Im a techy on this and know they where they could get all that info from... Its just so degrading that they could send something like this to a debtor... :/

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

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bugger all any doorstepper can do

tell them to do one of you'll call the police.

 

 

anyone appearing at your door CANNOT BE A BAILIFF

[as theres no court judgement yet - and even IF there were

- it would be a COURT BAILIFF not some powerless DCA]

 

 

no DCA is a BAILIFF

they have NO SUCH LEGAL POWERS.

 

 

use your mobile to film them if they appear

 

 

the FCA would be very interested to see what they threaten

if you 'could' do it covertly all the better

 

 

I am aware of atleast 3 reports of PDL doorsteppers claiming to act 'for the courts'

or claiming to have 'bailiff powers.'

 

 

the more the merrier

 

 

 

 

so

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Yep they can, however its still wrong regardless!..

This would freak me out and even Im a techy on this and know they where they could get all that info from... Its just so degrading that they could send something like this to a debtor... :/

Exactly what they wanted but I hope the advice here has reassured you. You do right to report it. :)

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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