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    • It will be years before Banks would sell to a debt buyer.  Sometimes Banks will use external debt collectors to try to collect, but generally Banks don't take Court action.  So you could be looking at 3 to 6 years, before any dca owning debt looks to take any Court action. And it is not definite that this would happen. So no need to feel pressured at this stage. In the event you found yourself unemployed, you have time to engage with Banks to advise of your situation and ask for time to deal with the situation, find new employment. As long as you inform the Banks they will offer assistance they can. E.g offer payment holiday or accept reduced payment for period. What you should not do, is not contact the Banks and simply default on payments. 
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    • Is this sufficiant for a letter of claim  ? Letter Of Claim       Reference: Techzone Mobile Phones Samsung A71 Mobile Phone £140 Purchase date 29. 5. 24     I the claimant purchased a 2nd hand Samsung A71 mobile from Techzone Mobile Phone unit 10 of the indoor market at the Potteries shopping centre. Initially the phone worked well until I used the camera and found debris in the camera lens spoiling pictures making it not fit for purpose. I contacted the seller who offered a replacement which I initially accepted but later rejected and wanted a refund in full which the seller refused saying they Do Not give refund is unlawful and goes against the Consumer rights act 2015. Therefore I intend to issue proceedings against you in a county court without further notice unless you reimburse me the above amount in Full within 7 days from the date of this Letter     ------------------------------------------    I think its best if i hand him the letter as posting it might not get through so can claim expenses traveling up there ?   or would it be best to just post and get 'Signed for'  ?   Should i also put in the letter of claim interest added or leave that till the Particulars letter ?
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Woods-online.co.uk


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Hi all, I ordered goods online last August from the above. Payment was taken but no goods have arrived 6 months later. The online business has gone into liquidation and now redirects to a different site (Classic Intimates.co.uk)

 

What I want to know firstly is this. Is it legal to liquidate one online store without fulfilling orders and then 're-surface' under a different name? From a search on the net it appears that the same directors are involved and there are several other websites operating under the same 'umbrella'

 

It would appear there are quite a few angry customers out there without goods or refunds.

 

Thanks in advance

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no sadly its not.

 

 

how did you pay them, though last august might be a problem now in terms of anything outside of a small claim.

 

 

itmight pay you to see if the diectors etc etc have any outstanding CCJ's

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hello and welcome to CAG.

 

As you say, the online business seems to have ceased in December, here's a link to an article for reference. I expect people will be along later with comments for you.

 

http://www.lancasterguardian.co.uk/news/local/bra-shop-bucks-the-retail-trend-1-7007569

 

My best, HB

Illegitimi non carborundum

 

 

 

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Thanks for quick replies. I have actually seen the newspaper article linked above. I contacted the 'new' owners Retro and Lace Ltd and they replied with the following :

 

I assume you are referring to Woods of Morecambe Limited. We are however Retro and Lace Limited (which isn't a new company and has operated for a few years now within the lingerie industry) and bought the shop in Morecambe from Woods in October last year and then its domain name woods-online.co.uk in December 2014 to help us grow our business. As such we have not so much set up online again but have created a new online store to help us develop the shop in Morecambe.

 

Reviews online show more complaints, I cn't post the link as I don't have enough posts but here's a few comments

 

 

I bitterly regret not having seen these reviews before placing my order with Wood's at the end of November 2014. Like other customers, they took my money on the same day, but the goods haven't arrived. Why? Because the company is in liquidation. These rogues must have known their business was finished, but they were still happy to fleece innocent customers

 

Wish I had looked for reviews before ordering - exactly the same has happened to me. Placed order, credit card debited immediately, no order arrived, I e-mailed 3 times without any response, eventually phoned, was told they had not received my e-mails, was also told my order had been delayed but was now being processed and sent out - it wasn't. No order received so tried another e-mail, this time they actually replied, they still haven't got my order from their supplier so I have cancelled, it's now 3 days and no credit back on my card. I'm not sure how they are still in business.
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That's very interesting about Retro and Lace, although it may or may not help you.

 

The shareholder in Woods of Morecambe was Mr Nicholas James Race. On the website I looked at, he's shown as a director of Retro and Lace and the Bra Shop (Morecambe).

 

There's also a company that appears to be still trading, called Woods Distribution Group Ltd and he's a director of that as well.

 

HB

Edited by honeybee13

Illegitimi non carborundum

 

 

 

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Woods Distribution Group Limited was registered on 16 May 2014 with its registered office in Lancashire. The business has a status listed as "Active" and it currently has 2 directors. It was founded by Mr Nicholas James Race, Mr Jonathon Malcolm Timmis. Woods Distribution Group Limited has no subsidiaries.

 

Mr Timmis is also a director of Retro and Lace and The Bra Shop.

 

Mr Jonathan Jonathan Timmis was born in 1966 and the first directorship we have on file was in 2001 at Lancaster District Chamber of Commerce Trade and Industry. His most recent directorship is with The Bra Shop (Morecambe) Limited where he hold the position of "Retailer". This company has been around since 17 Sep 2014 and lists its registered address as being in Lancashire. Jonathan has held 6 directorships,

 

HB

Illegitimi non carborundum

 

 

 

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usual games they play then.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thanks guys, all this I found online which is why I know they deliberately liquidated the Woods online shop and re branded. When Woods went they retained the mailing list but deleted the customer accounts. My own loss is only £30 so not worth any legal intervention but, as their core clientele were elderly I'd guess there's a few customers with big losses. This kind of trading needs to be stopped or at the very least, reported to the relevant authority. Question is WHO would that authority be?

 

BTW I've been a lurker for a while and have found your website full of info, thanx for all yr hard work:-)

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You could try Trading Standards, although they seem to have mixed results. I can't remember if you need to go via Citizens Advice these days.

 

Or you could try to involve the local paper if you find some other customers.

 

HB

 

Way I see it is they may have been using a website for what basically boils down to 'fraud' surely that's worth a takedown notice of their site from the webhost?

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no sadly its not.

 

 

how did you pay them, though last august might be a problem now in terms of anything outside of a small claim.

 

dx

 

I paid by debit card and although my case is outside the period in which I could have claimed 'Chargeback' may help others (I can't add the link at the moment but just Google Chargeback Claims: How to Get Your Money Back

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Way I see it is they may have been using a website for what basically boils down to 'fraud' surely that's worth a takedown notice of their site from the webhost?

 

The host isn't going to close a commercial website on the basis of your legal opinion. If you think a crime has been committed, report it to the police. But you are wasting your time - these 'phoenix company' things happen all the time, it is very easy to abandon debts and start again. It's morally wrong, but legally untouchable. Sorry.

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The host isn't going to close a commercial website on the basis of your legal opinion. If you think a crime has been committed, report it to the police. But you are wasting your time - these 'phoenix company' things happen all the time, it is very easy to abandon debts and start again. It's morally wrong, but legally untouchable. Sorry.

 

Thanks. It was a long shot anyway.

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