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Anus Horribilis

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Anus Horribilis last won the day on November 21 2015

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About Anus Horribilis

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  1. Precision, here's how it is. If you're finding this too stressful then just pay them what they're demanding and be rid of the problem. It's not a huge amount of money, just write it off and forget about it. But be in no doubt that they are demanding more than they are properly entitled to, and more than you morally owe them. It's like giving money to an aggressive beggar. If however you're in the mood to say "No" and assert your rights, then CAG is exactly the place to be. The admins and regular posters here are very knowledgeable, and they will not advise you badly. You ca
  2. Hi UncleB - Firstly, I'm very pleased to say that the supplier has today agreed to provide the necessary paint without charge after reviewing the photos, video and notes which I sent to them. The paint was freshly purchased for this project, and used within a week of supply. The purpose, preparation and application was exactly in line with the manufacturer's recommendations. There was no unused material remaining, but I offered to provide samples of the cured product and/or a site visit for expert inspection and testing. I agree that it was reasonable for the supplier to
  3. Hi - Recently I refurbished my concrete garage floor. Scrubbed and acid-etched it, applied epoxy primer and 4 coats of epoxy paint for a lovely deep colour. Then finally applied a transparent protective topcoat, which went horribly wrong. The topcoat was supposed to be "smooth satin finish with excellent flow”, but it was actually quite viscous and didn't flow or settle well. Even worse, it didn't dry transparent, but with a cloudy white effect - the floor looks like a glazed doughnut. All materials were highest quality major brand and all bought retail on-line from sam
  4. The critical thing is to find a copy of the court's reply to your 2015 email. It would be very unusual for a court to administratively discontinue a case on the basis of email representations from one party, this won't be believed without evidence.
  5. Might be useful to contact the Police and get the crime number etc for when you reported this theft. Contemporaneous supporting evidence is really helpful for credibility.
  6. We are of a mind on this. Sorry about the FMOTL links - here's a more responsible discussion of the problem. http://www.quatloos.com/Q-Forum/viewtopic.php?f=52&t=11307
  7. Unfortunately the direct debit guarantee is now being abused by dishonest customers to instigate fraudulent clawbacks. This [problem] is encouraged by various websites and social media groups They exploit the pro-consumer terms of the direct debit guarantee to falsely clawback large sums of money and then evade recovery by various "Freeman on the Land" tactics. The recommended method is to assert that there are errors in all the charged payments, but to refuse to give any details or discuss further. Just keep repeating "there are errors, refund my account" and threaten to compla
  8. And of course Section 3 Criminal Law Act 1967 - A person may use such force as is reasonable in the circumstances in the prevention of crime, or in effecting or assisting in the lawful arrest of offenders or suspected offenders or of persons unlawfully at large. http://www.legislation.gov.uk/ukpga/1967/58/section/3
  9. I've noticed this sign displayed in a few petrol stations recently, and would be interested in other member's views. Although I appreciate the problem of no-pay drive-aways, I don't think this is a proper or lawful way to address it. The purported 'contract' is badly written in a google-translate legal style, and in parts makes no sense at all. I dislike the hectoring tone, and the use of a Police image to imply official endorsement. And I don't think that the display of this notice creates a contract with effect or enforceability anyway. Firstly b
  10. Insulting me doesn't really answer the point. Is Colin11 correct above, when he refers to you being an admin member of the irresponsible, inaccurate and harmful group? Is that why you are making excuses for them?
  11. Most of the recklessly stupid advice on the social media site is posted by their regular members and admins. This tsunami of idiocy dwarfs any influence by alleged "professional trolls and rogue elements" on the fringes. And of course, one ironic effect of the social media site etc encouraging people to defy and obstruct ordinary bailiffs is that creditors may now more frequently feel it is necessary to transfer recovery to the High Court. Good luck with your "steps are being taken" but I see no reason why they should not do so. If a debtor will not engage in any reasonable attempt t
  12. Good result. Often people spend too much time arguing in circles with retail workers who can only apply company rules. Once they've said no a few times, in writing, go directly to a Letter Before Action and then commence the MCOL. It will automatically go to their legal department, and if it's a fair grievance they will automatically say "we'll lose, pay it".
  13. Not necessary for a small claim. Especially where the vendor states "..ADR is voluntary and it is not a procedure to which we subscribe.". LBA, then sue. Note my post above though - check that you are entitled to retail consumer protections.
  14. Does that protection apply to a business-to-business purchase?
  15. Stop asking their permission, Janie. You're humiliating yourself by giving them power. You are the customer. You can choose to spend your money somewhere else, where you will feel welcome and safe. If you really want to shop in Arcadia stores, then go in by yourself one day and see what happens. It isn't a crime, the very worst thing that can happen is that they ask you to leave. 99.9% that won't happen, you won't be recognised, it will be fine. You need to draw a line. You apologised and paid, you were embarrassed. Now it's over, lift your head up and get on with your l
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