Marlin/? claimform - Old Black Horse Secured Loan

[pompeyfaith]

Taken from the FSA guidance

 

Claims and their impact on redress

3.11 Where the firm finds that the consumer would not have bought any PPI policy, but

the firm has previously paid out on one or more claims on the policy, the firm may

deduct the value of those claims from the redress it pays the consumer.

 

So it is saying were a claim has been paid out, the redress should be calculated in the same way but any claim paid out would be deducted from the redress.

 

You can find the FSA Full findings here

 

http://www.fsa.gov.uk/pubs/cp/cp09_23.pdf

 

Hope this helps you.

 

Regards

 

PF

[pompeyfaith]

while those T&C's may stand if the policy was cancelled they do not if it was missold have a read of the sticky "NOTES FOR CLAIMANTS" at the top of the ppi forum ill bet that you were missold this policy many lloyds/blackhorse policies were ill be back this evening with further advice PF

[pompeyfaith]

Greetings Hadituptohere,

 

Then the T&C's mean nothing as you can go down the mis-selling route.

 

What exactly did they supply in response to your S.A.R letter.

 

PF

[pompeyfaith]

Ok great is this loan paid up or ongoing?

 

Sorry for all the question but they are needed to work out a course of action.

 

PF

[pompeyfaith]

Right as you have all the information required via the S.A.R you can go straight to the next step.

 

Send a letter recorded or special delivery requesting it back state your reasons it was mis-sold.

 

You will need to calculate what they owe you, their are calculators in the stickys that will assist you with this.

 

There is a court judgement here for black horse regarding PPI which You will find useful to get info from:

 

http://www.consumeractiongroup.co.uk/forum/payment-protection-insurance-ppi/256046-wollerton-blackhorse-finance.html

 

Any questions just post here.

 

PF

[pompeyfaith]

will they ever learn they cannot default a disputed account on my phone at the moment but i will be on my pc with the answer 4 you right after the election debate

[pompeyfaith]

Ok back to my PC now, mobile phone internet is painfully slow to type lol.

 

Right as I said above they should not be doing this, it is against OFT guidance and the FSA findings only yesterday the FSA warned the banking industry about the way they handled complaints and said stiff penalties would follow and lloyds/blackhouse is one of the biggest offenders.

 

Read this:

 

FSA takes tough action against poor complaint handling in banks

 

So you need to write to blackhorse and tell them that as the account is disputed due to missold PPI they have no right defaulting the account and that you will be writing to the FSA informing them of your actions.

 

You can also quote the link above so they know exactly where they stand.

 

PF

[pompeyfaith]

Another Link:

 

The Consumer Forums - Announcements in Forum : Payment Protection Insurance (PPI)

[pompeyfaith]

Well that does usually follow and then depending on the size of the alleged debt they ether start court proceedings or sell it to a dca.

[pompeyfaith]

If they start court proceedings you have a good defence and grounds to counter claim for the PPI and any charges levied.