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Henesei Ltd. [Stemologica/Beutemer/Stemacell] face cream - bank wont refund


grumpy customer
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My wife and I were caught out by a fake questionnaire followed by an offer of face cream for just £3.99 postage

we sent for it and it arrived.

 

 

then a month on we received another package.

only then did I find that I had been charged nearly £200 for the first package

and nearly £140 for the second one.

 

 

By sending the second package back at my own expense we recovered £140

but they will not refund the £200 despite much correspondence.

 

 

They continually refer us to the Terms and Conditions.

 

 

The bank will not pay up because, they say, 'Its in the T&C's'.

 

Please don't get taken by this [problem].

 

I have written to BBC Watchdog in the hope of getting some publicity. Please join me!

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why wont the bank refund and which bank

 

 

they are WRONG!

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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own thread created

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 5 months later...

Ive always wondered

 

Could the victims take them through the small claims route?

 

AND threaten to add the banks as a co-defendant if they do nto do the chargeback?

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

 

 

 

The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

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