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Haymarket (What-Hifi) Magazine Subscription Cancellation


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Hi there!

 

On Sep.26th.2014 I subscribed to receive 3 issues of What-Hifi Magazine for £3.

 

On Oct.20th.2014 I was charged £3 by Direct Debit.

I have received 2 issues but yesterday I was charged £24.95 upfront for 6 issues of the magazine which I don't want.

 

I called their customer service and they told me that they cannot cancel the subscription due to their policy.

 

Have they got the right to do this?

What would you advise me to do?

 

Thanks in advance for your help!

Kind regards!

Leandro

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Invoke the DD guarantee and send them a letter of cancellation. Their "policy" has nothing to do with it.

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