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  1. Hi I am looking for some advice/information on behalf of my son. He has a small window cleaning business. He has also had learning difficulties all of his life, but gets by with a little (lot really!) of help from us. Every so often I check his bank account (Yes, I have his full knowledge and consent) to try and make sure he is managing his money OK and check for 'odd' transactions as he is quite susceptible to being [problem]med, basically he will sign up for anything anybody tells him to. I recently noticed a Direct Debit for £58.00 to a company called RCP Media. I asked him about this and he told me he had been telephoned by this company a couple of months ago. They claimed to be working closely and tirelessly with various crime prevention agencies and were looking for "honest" business's like his to advertise in their "Widely distributed" magazine. They wrapped him around their little finger and he 'jumped' at the chance to have an advert with such a distinguished magazine, particularly as being in this magazine would show he is a trusted business and the vulnerable and elderly would be confident in using his services. Shortly after this phone call (a few days) they sent him an email showing his 'advert' with a price tag of £174.00. He is unable to find this email (probably deleted knowing him) but the gist of the email was: This is your advert, the fee is £174 to be paid within 14 days (no exceptions). If you want to change the advert (free of charge) reply to the email stating your requirements. Additionally, whilst we can change the advert before print, you are now obligated under contract and the advert can't be cancelled and must be paid for. He explained he could not afford that amount (this is true, he lives (much to our annoyance) off his small overdraft). They agreed on a three month payment plan. He has paid twice so far with the third payment overdue. I was going to telephone them today and pay the outstanding amount, but decided to look (or try to) further into this. I have found a couple of sites that seem related and they all claim this is a [problem]. I have asked around, he has also asked many of his customers, if they have ever seen this magazine and specifically his advert and nobody has ever heard of or seen this magazine. They sent him a copy to show his advert was live. I can see this magazine on their website, minus his advert. So it seems the only advert for his business is in the only magazine that exists (his copy). Alarm bells are doing overtime. I think this is a [problem]. They make it plain on the back of their invoice that this MUST be paid. Late fees of £35 will be added if not paid on time. I was wondering if anybody else reading this has had any dealings with this company or knows anything about this company. I am not comfortable with this, but at the same time, if he "HAS" to pay this or end up with CCJ or other problems I'd rather not allow it go that far. I just feel mad at him and even more mad with this company who seem on the face of it very genuine, but with no sign of this advert and their pushy tactics I think there is more to this. Sorry for the lengthy post and hopefully somebody will know something about this business. The website can be googled. Search for RCP Regional Crime Prevention. Looks like a genuine site, but I guess that's the idea. https://www.rcpcrime.com/home https://twitter.com/RCPCRIME1 https://www.facebook.com/rcpmagazine/ Thanks.
  2. Veterans World Magazine promotes awareness of help, advice and support available to the veterans community. From issue 36 (latest issue) the magazine is now only available digitally via the internet as they are no longer producing a paper version. Read More Here: https://www.gov.uk/government/publications/veterans-world
  3. Hi there! On Sep.26th.2014 I subscribed to receive 3 issues of What-Hifi Magazine for £3. On Oct.20th.2014 I was charged £3 by Direct Debit. I have received 2 issues but yesterday I was charged £24.95 upfront for 6 issues of the magazine which I don't want. I called their customer service and they told me that they cannot cancel the subscription due to their policy. Have they got the right to do this? What would you advise me to do? Thanks in advance for your help! Kind regards! Leandro
  4. I need help in a possibly issue I have with Empire Magazine. Just over 3 months ago, I was called up out of the blue by Bauer Consumer group. They offered me a bunch of subscriptions for magazines, based on some advertising I'd apparently agreed to. I only ever agree to advertising if it's with a company I trust, and never allow 3rd party. When the lady on the phone began to list off the magazines, I recognised who they were. It was from a website where I'd entered a bunch of competitions, and even won a couple. I was offered 3 months of Empire Magazine for just £1. I explained there was no point, because I cant afford the £35 payment at the end of it. She told me not to worry, it's just £1, I can cancel at anytime, and that I should do it as soon as issue 1 arrives to make sure. Issue 1 arrived, I phoned, I cancelled it, I asked her to double check. She did. It was cancelled. Woke up this morning, checked my bank due to it being a day when most of my bills go out (everything leaves on the 26th generally, except a few small ones) and was shocked to see my bank £10 in red, and 1 payment had been cancelled. It was then that I noticed the £35 payment to BAUER CONSUMER MED. I've explained what happened to my bank, and they've told if I can get it refunded in 5 days, they wont charge me for going over my set limit which was nice of them. The company whose payment I missed wasn't so kind, and they've charged me an extra £6 because I wont be able to pay them now until next Monday. I phoned BAUER CONSUMER MED up as soon as I'd explained the situation to my bank and the people I missed paying, hoping for a quick resolution. Turns out that there is no record of my phone call when issue 1 arrived. Since I've not had an issue on the subscription yet, I asked can it be cancelled now. Yes it can, but I can't have the £35 back because I paid it and they don't offer a refund unless in an extreme case. They told me they could send me a different magazine from their range instead, but I can't be refunded. I've asked to speak to their manager, who said the accounts team would list to call that is on record (the first one) as it was a trainee and her call was recorded. If I ask her to cancel it on that call, they will refund me. However, I know I don't ask her on that call, because she told me to call after issue 1 to do it. We talked about cancellation, but I never asked to cancel, because technically there was nothing to cancel. Is there anyone out there (on here) who knows whether what they're doing is legal or not. Like I said, I've received nothing from them so far regarding issues on the £35 subscription and I definitely did phone to cancel it (I'm always quick to do anything like that, my budget is kept very tight and constantly checked) Thanks for any help.
  5. Parking News-issue 324 October. Private car parking FINES... http://portfolio.cpl.co.uk/Parking-News/324/18/ '£93m paid in private car parking FINES in 2011 according to DVLA'
  6. I bought a subscription to 'The Spectator' magazine as a christmas present, including their offer of a christmas gift of a half-bottle of champagne, pocket diary, and money-off voucher. This was clearly stated on their website before Christmas. However, on confirmation of the subscription, the gift of champagne and a diary (worth £30-40) have been replaced by the gift of a previously unrequested paperback book (worth about £10). It seems that they can do this because the 'gift' is subject to availability. Anyone else have any experience like this, and suggest what further action I can take? Are the promises made about gifts worth anything at all? Thanks in advance!
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