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Hsbc Hardship Claim


Tessy1
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I recently wrote to Hsbc to reclaim all my bank charges for the past 6 years and I got a letter from them requesting income and expenditure in other to consider for financial hardship.

 

How do i go about this ?

Will I have to prove to that I had gone through the hardship from when they have incurred the charges (6yrs ago) or does it have to be presently ?

 

They advised that I call them within two weeks of the letter to provide my income n exp. I would appreciate your urgent reply .

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  • 2 weeks later...

Current account charges are more tricky requiring you to prove you were/are in financial hardship.

 

This means being unable to meet priority debts such as rent, council tax, utilitiy bills which would require you to complete an income and expenditure form

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The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

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