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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


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    • Madmart58
      Lost items sent through Parcel2Go and EVRi

      By Madmart58 · Posted

      Thank you very much for your letter in regard to the above mentioned shipment.  Due to the high volume of parcels coursing through the courier network each day, undergoing continuous processing and handling, certain packages may experience delays or even can get lost in the course of this journey. Please note that due to the time that has passed, this shipment has been declared as lost.  I have today processed the claim and made offers to the value of £75 as a goodwill gesture without prejudice. I do acknowledge that you have mentioned in your letter that the value was higher, however, you did not take out any protection to that amount. The protection for this shipment was £20 and we will not be increasing our goodwill offer any further.    Please log into your account online in order to accept our offer. Once accepted, our accounts department will process the claim accordingly. The claim payment will be processed and received within 7 working days.                                  In addition, a refund of the carriage fee will be processed as a separate payment and will be received within 3 working days.  If I can further assist, please feel free to contact me.   I have also just noticed that yesterday afternoon they sent me an email stating that "after my request" they have refunded the cost of shipping. I did not request the refund so will mention that in my letter as well.
    • Angryman1404
      IDRWW letter and email received this week

      By Angryman1404 · Posted

      Hi I had to leave Dubai back in 2011, during the financial crisis. And only now have I received a letter from IDRWW. Is this anything to worry about about as I have 2 years left until it’s been 15 years(statute barred in Dubai). Worried as just got a mortgage 2 years ago. Could they force me in to bankruptcy? Red lots of different threads on here. And unsure what true and what isn’t. 
    • honeybee13
      Should we trust Sunak or the next PM to fix the Country's problems? (title revised 24/10/22)

      By honeybee13 · Posted

      Not that TOR will see this now he's thrown in the hand grenade. Rayner has plenty of female supporters on X, for a start. As for the council and HMRC, fair enough and I thought Rayner was already in touch with them. That's where it should be dealt with, not the police force. @tobyjugg2 Daniel Finkelstein thinks the same as you about tax. The Fiver theory. How the Fiver Theory explains this election campaign ARCHIVE.PH archived 28 May 2024 17:36:51 UTC  
    • London1971
      Lowell/Overdales Claimform - old Cap1 Debt

      By London1971 · Posted

      Often with the Likes of Lowells/ Overdales that 'proof' doesn't stand up to scrutiny.   Think about it like a game of poker, they want to intimidate you into folding and giving up as soon as possible, and just get you to pay up and roll over, that is their business model, make you think your cards are rubbish. What they don't expect, and their business isn't set up for it, is for a defendant to find this place and to learn that they have an amazing set of cards to play. Overdales don't have an infinite number of lawyers, paralegals etc, and the time / money to spend on expensive court cases, that they are highly likely to lose, hence how hard they will try to get you to roll over.  Even to the extent of faking documents, which they need to do because the debts that they purchased were so cheap, in the first place. Nevertheless it works in most cases, most people chicken out, when they are so close to winning, and a holding defence is like slowly showing Overdales your first card, and a marker of intention that this could get tricky for them. In fact it may be,  although by no means guaranteed that it won't even go any further than that.  Even if it does, what they send you back will almost certainly have more holes than Swiss Cheese, and if with the help you receive here, you can identify those weaknesses and get the whole thing tossed in the bin.
    • theoldrouge
      Should we trust Sunak or the next PM to fix the Country's problems? (title revised 24/10/22)

      By theoldrouge · Posted

      So Rayner who is don’t forget still being investigated by the local council and HMRC  is now begging to save her seat Not a WOMAN in sight in this video other than Rayner  Farage is utterly correct this country’s values are non existent in her seat   Rayner Pleads With Muslim Voters as Pressure From Galloway Grows – Guido Fawkes ORDER-ORDER.COM Guido has obtained a leaked tape from inside a meeting between Angela Rayner and Muslim voters in Ashton-under-Lyne...  

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    • Post in Suing a parcel delivery company when you don't have a direct contract with them – third-party rights Copy of judgment available

      BankFodder posted a post in a topic,

      We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

Car damage by road workers

JamesKay

By JamesKay
in General Legal Issues

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JamesKay

JamesKay

Posted
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Hi all, My car's side mirror got ripped off completely a few weeks ago while road works were going on right in front of our house and the workers denied any responsibility saying they found it on the ground when they got there.

 

I know they're lying because when they arrive for work they knocked on our door and said they would be working right outside our house and that we'd have limited accessibility to the entrance of the house. At that moment my car which was parked outside seemed ok as I glanced outside and had a look around.

 

An hour or two later we had a delivery from Ikea for a mattress and the delivery guy told me to come and get it from outside which I did. He had parked on the street, I got out and got hold of the mattress, leaned it against the back of the car while I signed the delivery note and still didn't notice any damage on the car.

 

The guys working on the street were still there digging, which was right in front my car and had even blocked off the front of the car. A few hours later we were going to the airport and I happened to notice something of top of my bonnet... on arrival it was my side mirror completely ripped off. The workers said they don't know what happed and that they found it on the ground... They've been working right in front of the car and they've no idea what happened?!?!!?

 

I had no proof and so I took my broken side mirror and counted my loss. That was on a Saturday. Sunday evening one of my neighbours tells me as I parked that his daughter saw them damaging my side mirror with a little digger they were using to dig up the pavement. I wrote to the company concerned and said they would investigate... two weeks later they write and say their workers had said they didn't do it and I had no claim.

 

Got hold of my witness but for some reason they don't want to get involved and write a statement. Now I want to take them to the small claims court to get them to pay for the repairs but I've no idea whether my case will stand. Any help/advice will be much appreciated. Thanks

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JamesKay

JamesKay

Posted
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Thanks all for your prompt response. As far as I know there isn't a CCTV camera that I can see, I've been contemplating knocking on a few doors on my street to see if anyone saw it, maybe I'll have to result to that or really try and convince my witness to write the statement. The repair costs were £430 from BMW.

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rebel11

rebel11

Posted
Posted

Is the digger still about? would the digger be marked? if there are mark's take some pics.

 

Thanks all for your prompt response. As far as I know there isn't a CCTV camera that I can see, I've been contemplating knocking on a few doors on my street to see if anyone saw it, maybe I'll have to result to that or really try and convince my witness to write the statement. The repair costs were £430 from BMW.
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JamesKay

JamesKay

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You are also required to mitigate your losses and should have got a used mirror from the local scrappy instead of a new one which can be classed as betterment.

 

Hi Conniff and thanks for your reply. I understand your point and believe me I looked on eBay and called a few other places but being a 3 year old car I couldn't find anything second hand.

 

Also note that the whole thing broke off including the metal that screws on to the car, which can only break when extreme force is used.

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Conniff

Conniff

Posted
Posted

In that case send them a demand with a copy of the bill and tell them they have 14 days to reimburse you or further advice will be sought. See what they come back with.

 

 

PS Get a brown envelope from your paper shop and send it to them by recorded delivery.

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JamesKay

JamesKay

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In that case send them a demand with a copy of the bill and tell them they have 14 days to reimburse you or further advice will be sought. See what they come back with.

 

 

PS Get a brown envelope from your paper shop and send it to them by recorded delivery.

 

I emailed them last week and said I would seek legal advice and also asked them to provide proof that their men didn't do it as on their previous email they claim to have proof.

 

Haven't heard anything yet.

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Ganymede

Ganymede

Posted
Posted
I emailed them last week and said I would seek legal advice and also asked them to provide proof that their men didn't do it as on their previous email they claim to have proof.

 

Haven't heard anything yet.

 

They don't have to prove they didn't do it. The burden of proof is on your to prove that they did!

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