I never thought it made any difference to be honest. Point well noted

I emailed them last week and said I would seek legal advice and also asked them to provide proof that their men didn't do it as on their previous email they claim to have proof. Haven't heard anything yet.

Hi Conniff and thanks for your reply. I understand your point and believe me I looked on eBay and called a few other places but being a 3 year old car I couldn't find anything second hand. Also note that the whole thing broke off including the metal that screws on to the car, which can only break when extreme force is used.

The digger was there only on that day unfortunately.

Thanks all for your prompt response. As far as I know there isn't a CCTV camera that I can see, I've been contemplating knocking on a few doors on my street to see if anyone saw it, maybe I'll have to result to that or really try and convince my witness to write the statement. The repair costs were £430 from BMW.

Hi all, My car's side mirror got ripped off completely a few weeks ago while road works were going on right in front of our house and the workers denied any responsibility saying they found it on the ground when they got there. I know they're lying because when they arrive for work they knocked on our door and said they would be working right outside our house and that we'd have limited accessibility to the entrance of the house. At that moment my car which was parked outside seemed ok as I glanced outside and had a look around. An hour or two later we had a delivery from Ikea for a mattress and the delivery guy told me to come and get it from outside which I did. He had parked on the street, I got out and got hold of the mattress, leaned it against the back of the car while I signed the delivery note and still didn't notice any damage on the car. The guys working on the street were still there digging, which was right in front my car and had even blocked off the front of the car. A few hours later we were going to the airport and I happened to notice something of top of my bonnet... on arrival it was my side mirror completely ripped off. The workers said they don't know what happed and that they found it on the ground... They've been working right in front of the car and they've no idea what happened?!?!!? I had no proof and so I took my broken side mirror and counted my loss. That was on a Saturday. Sunday evening one of my neighbours tells me as I parked that his daughter saw them damaging my side mirror with a little digger they were using to dig up the pavement. I wrote to the company concerned and said they would investigate... two weeks later they write and say their workers had said they didn't do it and I had no claim. Got hold of my witness but for some reason they don't want to get involved and write a statement. Now I want to take them to the small claims court to get them to pay for the repairs but I've no idea whether my case will stand. Any help/advice will be much appreciated. Thanks

Hi boys and girls, I'm new to the forum and want to ask a question about CCA. Is it still ok to ask for one given the new laws and stuff? How likely is it to backfire? I've had this account with 24Studio, probably the worst people one could ever deal with. I've the account for donkey years, most probably pre 2000. This was dormant for many years but they kept sending me statements for £0 and catalogues. amazingly after many years I started using it and now owe them about £1600, their interest rates are 28.3% (if you pay by direct debit) or 40.7% (if you pay by other methods). One failed direct debit and your stuck to other methods forever as they blatantly refuse to set one up for you after that. Well, my situation has changed recently and at that interest rate I'm finding myself making only minute dents to the debt. In my situation, how likely is it that a CCA letter would work given the account prehistoric? Thanks for any input.