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    • This time you do need to reply to them with a snotty letter to show you'd be big trouble for them if they did try court. We will help this evening.  
    • Hi, I just wanted to update the post and ask some further advice  I sent the CCA and CPR request on the 14th May, to date I have had no reply to the CCA but I received a load of paperwork from the CPR request a few days ago. I need to file the defence today and from the information I have read the following seems to be what is required.  I would be grateful if some one could confirm suitability   Claim The claim is for the sum of £255.69 due by the Defendant under an agreement regulated by the Consumer Credit Act 1974 for a PayPal account with an account reference of xxxxxxxxxxxxxxxx)  The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit Act 1974 which has not been complied with. The debt was legally assigned to the claimant on 15-09-21, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of issue of these proceedings in the sum of £0.00. The Claimant claims the sum of £255.69   Defence  The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 1. Paragraph 1 is noted. I have had financial dealings with PayPal  in the past but cannot recollect the account number referred to by the Claimant. 2. Paragraph 2 is denied. I am not aware of service of a Default Notice by the original creditor the Claimant refers to within its particulars of claim.  3. Paragraph 3 is noted. On the 14/5/2024 I requested information related to this claim by way of a Section 77 request, which was received and signed for by the claimant on 20/5/2024. As of today, the Claimant has failed to respond to this request, and therefore remains in default of the section 77 request and therefore unable to enforce any alleged agreement until its compliance. 4. Therefore it is denied with regards to the Defendant owing any monies to the Claimant, and the Claimant is put to strict proof to: (a) Show how the Defendant has entered into an agreement and: (b) Show the nature of the breach and evidence by way of a Default Notice Pursuant to s.87(1) of the Consumer Credit Act 1974. 5. Paypal (Europe) S.A.R.L is out of the juristriction of English Courts. 6. As per Civil Procedure 16.5 it is expected that the Claimant prove the allegation that the money is owed. 7. By reason of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed, or any relief.
    • Thanks @dx100ukI followed the advice given on here... then it went very quiet!  The company was creditfix I think then transferred to Knightsbridge (or the other way around) The scammer independent advisor was Roger Wallis-having checked his LinkedIn profile just this morning, it does look like he's still scamming vulnerable people... I know I was stupid for taking his advice, but i do wonder how many others he has done this to over a longer period of time (it came as a  massive shock to him when our IVA suddenly failed). Lowell have our current address (and phone numbers if the rejected calls over the past couple of days is anything to go by!) No point trying the SB because of the correspondence in 2019? Thanks
    • I have received the following letter from BW Legal today.  Also includes form if I admit the debt and wanting my income details.  Do I reply to this LETTER OF CLAIM please?  Looks like they are ready for court now??  Thank You BW Legal - Letter of Claim.pdf
    • According to Wikipedia - yeah, I know - the site is owned by Croydon Council. It's at least worth a try to contact the council and ask for a contact in The Colonnades. You could then lay it on thick about being a genuine customer and ask them to call their dogs off. It's got to be worth a try  https://www.croydon.gov.uk/contact-us/contact-us  
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Capital One/Capquest/Lowell


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Hi Lowwill,

 

I have had 3 letters from them this week, all posted on my Cap 1 thread. I too am waiting for reply to SAR, however they took nearly a month to ask for my signature! I responded accordingly and am now waiting again as they stated that the 40 days would be extended.

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From what I can make of this is that Cap1 are trying to wriggle out of the actions that are taken by their DCA's, hiding behind their interpretation of the relevent laws. I persoanlly would ignore their arguments and file it with all their other junk mail.

 

Do you notice the sentence about them recording/monitoring calls " for training purposes", I wonder if anyone has taken them to task on that, on the grounds of recordings being used as evidence and using the details for purposes other than training ?? Oh I would love the chance if I could get legal aid to take them on....

Keefy (:-)The "Moaner":rolleyes:)Boy

Prepared to take on anyone until I win...................

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Dotty, did you reply to them and giving them a specimen of your usual signature ?

 

I don't want to worry you,but it has been reported that it is beleived they have copied that signature and copied it onto a copy of the agreement and then passed it on to the customer as a copy of the agreement.

 

You do not have to provide them with a sample of your signature, you can just print it (or do as they do, don't sign any letters) or better still, get yourself a copy of Signature Guard, links on the site, and sign your signature on the anti tamper signature strip. It is brilliant the signature is made transparent so that you can see if they have tried to copy and use your signature on any documents. (it only costs £4.00p, well worth every penny, and no I am not on commission, I wish I was, only to donate it back to this wonderful site).

 

If there are any other new members please take this into mind so you don't get used by any company or organisation.

 

If you get anymore letters from them ask on here first what to do, there is a wealth of info and help on this site.

Edited by keefyboy
tranmitted in error before finishing sentance

Keefy (:-)The "Moaner":rolleyes:)Boy

Prepared to take on anyone until I win...................

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Hi Keefyboy,

 

Don't worry, yes I had read about lifting signatures and copying them so sent a signature with a twist, if you get my drift!

 

I did pay my £4 to get a digital signature and despite help from Martin on the site team and another cagger, I have been unable to use it. Something to do with my scanner which only allows me to scan to a pdf file which makes the signature too big.

 

From what I have read on here though, the SAR is the one thing that they can insist on an original signature, anything else that I have sent has been a printed signature on word.

 

Here is my Cap 1 thread if you want to see what they have sent me this week, any suggestions would be greatly appreciated.

 

http://www.consumeractiongroup.co.uk/forum/debt-collection-industry/199647-capital-1-cca-request.html

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hi dotty

Up until I got my digital signature I always signed my letter in a different coloured ink each time but I also put a line through it ina different colour to the signature and also made it sometimes through the middle, sometimes corner to corner, always something different, this was they cpould not have copied it without it showing up in some way or another... it worked, and as for SAR, I did sign that one, as above though. They will send you everything to try and get you to start paying again, I personally have had 4 different agreements and each time they have been different, so my arguement is now, which one is the true one ?

 

watch your private message inbox as I am going to tell you something..

 

KB

Keefy (:-)The "Moaner":rolleyes:)Boy

Prepared to take on anyone until I win...................

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  • 2 weeks later...

Happy New Year to all Caggers, well Cap One do not disappoint. The letter below has arrived and while they acknowledge my request for SAR they do not mention it was over 40 days ago. Am I obliged to send a copy of my signature? Can anyone advise me please?

CapOne311209.jpg?t=1262719900

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Happy new year back Lowwill, Hope Christmas was good for you.

 

You could send them something similar to this:

 

http://www.consumeractiongroup.co.uk/forum/getting-out-debt/203089-asking-signature-cca.html#post2214333

 

You will have to edit out CCA (and the laws) and put in DPA

 

I am of the opinion though that you will eventually have to supply something as they can be beliggerent.

 

I would also raise yet another complaint as to why it takes over 40 days to realise they need your signature. That should only take the weak minded fools a matter of seconds to realise and then a couple of days for the letter to get to you.

 

Unfortunately, the Information Commissioner has said that when a creditor has reasonable grounds to request such things, the 40 days does not start until they have the info but I would still complain to them as it took them over 40 days to respond to your initial request. Too long in my opinion.

 

Hope you are both otherwise well :grin:

 

fox

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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Just seen the name on the letter. That just has to be an anagram:D:D

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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Lowwill

You could catch them out at their own act, is it a proper signature or is it a computer printed signature ? If so I would send back to them asking that you do not know of this employee of their company and as such you can not accept this as a signature because it is only a printed copied signature. Please will they send a proper letter with a "Signed " not computer printed signature, for you to be able to ensure that it is a real employee of your company from Capital One.

Sorry my suspicious mind is in full working overtime mode.

kb

by the way Happy New Year.

hi Fox....

Keefy (:-)The "Moaner":rolleyes:)Boy

Prepared to take on anyone until I win...................

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Hi Keefy, Hope you had a good time with the family.

I came home for a rest :eek: On the first night home, I slept for 9 hours. The most I have slept in 5 years (in one night of course)

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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Hi Lowwill,

 

They really do make it up as they go along!

 

I sent SAR to them on 28th September and it took them until 30th October to ask for a signature. The explanation they gave is in their reply on post 54 of my thread.

 

http://www.consumeractiongroup.co.uk/forum/debt-collection-industry/199647-capital-1-cca-request.html

 

I sent a 'Signature' to them on 17th November and am still waiting!

 

Sent another complaint letter to them today and will keep writing to them until they respond accordingly. May be a while! :wink:

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prepare a case for damages caused by this harrassment IMO

[sIGPIC][/sIGPIC]....Please don't bother my master 'cos my sister & I might bite you...

 

I DO NOT offer legal advice

-

"I just say what I say because everyone is entitled to my opinion!"

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  • 4 years later...

After all these years I'm back again seeking some advice.

 

gist of the story is Capital One send letter regarding outstanding balance in June 2009.

 

Thanks to this forum I requested details shortly after.

 

Next correspondence was from Capquest telling me they now owned alleged debt.

 

Again thanks to forum letters exchanged and

 

finally Capquest sent the whole package back to Capital One.

 

 

I requested all details which they sent but also requested further proof of my signature.

 

After my SAR request I then wrote and said I was placing the issue in to "Dispute"

 

No response other than request for my signature or copy of my driving licence or passport.

 

I responded to neither request and the date of that letter was 29 December 2009.

 

Now today I receive a letter from Lowell.Portfolio telling me that they now owe the alleged debt

and would I please send them the amount requested or call to set up a plan.

 

Any advice at all would be most welcome.

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A very short to the point letter,

 

Dear bill&ben,

 

This account has been in dispute with the original creditor since 2009, as such no further correspondence will be entered into

regarding this alleged debt. All further communications from yourself, less for confirmation the matter is closed, will be treated

and reported as harassment.

 

Regards.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Well guys I'm back. just got home and now a letter purporting to be from Capital One informing me that my account is now owned by Lowell Portfolio l Ltd, but it has in my opinion got Lowell all over it. Very poor photo copy and LOW101 imprint on the edge of the copy. Will send the letter suggested by Bazooka Boo in the morning and then just wait for the flak I guess. Any thoughts please?

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I'm sorry but I'm not sure what you mean. What and where is my credit file? Sorry to sound thick but have never been asked that question before.

Credit Reference Agencies, the 3 main agencies are:

1. Equifax: 30 day free trials available.

2. Experian (Credit Expert as seen on TV) 30 day free trial available.

3. Call Credit.

4. Noddle a free always off shoot of Call Credit.

 

 

Always cancel a free trial well before the 30day trial expires or you will automatically become a subscription customer.

 

 

The agencies collate and record individuals credit/service/ and utility accounts from the companies you deal with the reports are normally updated monthly.

 

 

Defaulted accounts, CCJs and CIFAs and Gone away records are also held.

You will see all your accounts with the status of the account, i.e. defaulted/in arrears / late or missed payments/up to date.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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I've always steered clear of the type of sites indicated. Not sure why I guess it is purely ignorance.

However, I've just opened my email programme and some how Lowell Portfolio l have got hold of two of my email addresses and advise me that they hold these on file and would like me to call the number indicated. Equally oddly both their emails are from non reply addresses.

I guess I will wait and see what their response is to my recent letter (see above).

Whatever, thank you all who respond to try and help me.

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I've always steered clear of the type of sites indicated. Not sure why I guess it is purely ignorance.

However, I've just opened my email programme and some how Lowell Portfolio l have got hold of two of my email addresses and advise me that they hold these on file and would like me to call the number indicated. Equally oddly both their emails are from non reply addresses.

I guess I will wait and see what their response is to my recent letter (see above).

Whatever, thank you all who respond to try and help me.

 

 

If you want to challenge companies such as Lowell the CRAs are an invaluable tool, it will prove more difficult to challenge DCAs if you don't keep up to date.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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