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    • Wrongly convicted Horizon victims in Scotland to be exonerated NEWS.STV.TV Victims who faced wrongful convictions are to be exonerated the day after Royal Assent is granted.  
    • If anybody has any advice here, it would be greatly appreciated, I already suffer with pre-existing disabilities & have struggled with this so far. 
    • so return of goods order etc etc read upload  scan pages to jpg, redact in mspaint. the convert to and merge to one mass PDF  read upload and use the online listed sites for all 3 stages. do you want to keep the car? i will guess this was a manual paper claimform direct from the co.court or was it org sent from salford bulk processing and has just got reaq ssigned?      
    • Speaking of the reformatory boys, here they are with all of their supporters, some of whom traveled with them from miles away, all carefully crammed together and photographed to look like there were more than about 80 .. rather like Farages last rally with even fewer people crammed around what looked like an ice cream van or mobile tea bar ... Although a number in the crowd apparently thought they were at a vintage car rally as they appeared to be chanting 'crank-her'. A vintage Bentley must be out of view.   Is this all there is? Its less than the Tory candidate. - shut up and smile while they get a camera angle that looks better
    • in order for us to help you we require the following information:- Which Court have you received the claim from ? Canterbury Name of the Claimant ? Moneybarn No 1   How many defendant's  joint or self ? One Date of issue –  29/05/24 Acknowledged by 14/06/24  Defence by 29/06/24  Particulars of Claim PARTICULARS OF CLAIM 1.  By a Conditional Sale Agreement in writing made on 25th August 2022. Between the Claimant and Defendant, the Claimant let to the Defendant on Conditional Sale. A Ford Ranger 3.2 TDCi (200 P S) 4x4 Wildtrack Double Cab Pickup 3200cc (Sep.2015) Registration No, ******* Chassis number ***************** (“The Vehicle”).  A copy of the agreement is attached  2.  The price of the goods was £15,995.00. The Initial Rental was £8500.00.  The total charge for credit was £3575.;17 And the balance of £11,070.17 was payable by 59 equal consecutive monthly instalments of £187 63. payable on the 25th of each month. 3.  The following were expressed conditions of the set agreement, Clause 8: Our Right to End this Agreement  8.1   Subject to sending you the notice as required by law, any of the following events will entitle us to end this Agreement: 8.1.2  You fail to pay the advance payment (if any) or any of the payments as specified on the front page of this agreement or any other sum payable under this Agreement. 8.1.3 If any of the information you have given us before entering into this Agreement or during the term of this Agreement was false 8.1.4 We consider, acting reasonably, that the goods may be in jeopardy or that our rights in the goods may otherwise be prejudiced. 8.1.5 If you die 8.1.6 If a bankruptcy petition is presented against you; if you petition for your own bankruptcy, or make a live arrangement with your creditors or call a meeting of them. 8. 1.7 If in Scotland, you become insolvent or sequestration or a receiver, judicial factor or trustee to be appointed over any of your estate, or effects or suffer an arrestment, charge attachment or other diligence to be issued or levied on any of your estate or effects or suffer any exercise, or threatened exercise of landlords hype hypothec 8.1.8 If you are a partnership, you are dissolved 8.1.9 If the goods are destroyed, lost, stolen and/or treated by the insurer as a total loss in response to an insurance claim. 8.1.10 If we reasonably believe any payment made to us in respect of this Agreement is a proceed of crime. 8.1.11 If steps are taken by us to terminate any other agreement which you have entered into with us. Clause 9.  Effect of Us Terminating Agreement 9.1 If this Agreement terminates under clause 8 the following will apply 9.1.1 Subject to the rights given to you by law, you will no longer be entitled to possession of the goods and must return them to us to an address as we may reasonably specify, (removing or commencing the removal of any cherished plates) together with a V5 registration certificate, both sets of keys and a service record book. If you are unable or unwilling to return the goods to us then we shall collect the goods and we'll charge you in accordance with clause 10.3 9.1.2 We will be entitled to immediate payment from you for all payments and all other sums do under this agreement at the date of termination 9.1.3 We will sell the goods or public sale at the earliest opportunity once the goods are in a reasonable condition which includes a return of the items listed in clause 7.1.4 9.1.4 We will be entitled to immediate payment from you of the rest of the Total Amount Payable under this agreement less: ( a) A rebate for early settlement ias required by law which will be calculated and notified to you at the time of payment (b) The proceeds of sale of the goods (if any) after deduction of all costs associated with finding you and/or the goods, recovery, refurbishment and repair. Insurance, storage, sale, agents fees, cherished plate removal, replacement keys, costs associated with obtaining service history for the goods and in relation to obtaining a duplicate V5 registration certificate 4, The following are particulars required by Civil Procedure Rules. Rule 7.9 as set out in 7.1 and 7.2 of the associated Practice Direction entitled Hire Purchase Claims:- a)     The agreement is dated 25 August 2022. And is between Moneybarn No1 Limited  and xxxxxxxxx under agreement  number xxxxxx. b)    The claimant was one of the original parties to the agreement. c)    The agreement is regulated under the Consumer Credit Act 1974. d)    The goods claimed Ford Ranger 3.2 TDCi ( 200 PS) 4x4 Wildtrack Double Cab Pickup 3200 cc (Sep2015} Registration No ^^^^^^^ Chassis number ***************** e)     The total price of the goods £19570 f)     The paid up sum £1206 5 g)    The unpaid balance of the total price £7505 (to include charges) h)    A default notice was sent to the defendant on 20th February 2024 by First class post i)      The date when the right to demand delivery of the goods accrued 14 March 2024 j)      The amount if any claimed as an alternative to delivery of the goods 7505 22 include charges 5.  At the date of service of the notice the instalments were £562.89 in arrears. 6. By reason of the Termination of the Agreement by the notice, defendant became liable to pay the sum of £7502 7. The date of maturity the agreement is 24th August 2027. 8. Further or alternative by reasons of  the Defendant breaches of the agreement by failing to pay the said instalments, the Defendant evinced an intention no longer to be bound by the Agreement and repudiated it by the said Notice the claimant accepted that repudiation 9. By reason of such repudiation the claimant has suffered loss and damage. Total amount payable £19570 Less sum paid or in arrears by the date of repudiation £12064 97 Balance £7505 (to include charges.) ( The claimant will give credit if necessary for the value of the vehicle if recovered.)  The claimant therefore claims 1.    An order for delivery up of the vehicle 2.    The MoneyClaim to be adjourned generally with liberty to restore,  Upon restoration of the MoneyClaim following return or loss of the vehicle. the Claimant will ensure the pre action protocol for debt claims is followed. 3.    Pursuant to s 90 (1)  of the Consumer Credit Act 1974. An order that the Claimant and/or its agents may enter any premises in which the vehicle is situated in order to recover the vehicle should it not be returned by the Defendant 4.    further or alternatively damages 5.    costs Statement of truth The Claimant believes that the facts stated in these Particulars of Claim are true. The Claimant understands that the proceedings for contempt of court may be brought against anyone who makes or causes to be made a false statement in the document for verified by statement of truth without an honest belief in its truth. I am duly Authorised by the Claimant to sign these Particulars of Claim signed Dated 17th of April 2024  What is the total value of the claim? 7502   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? No   Never heard of this   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? n/a Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? No   When did you enter into the original agreement before or after April 2007 ? After  Do you recall how you entered into the agreement...On line /In branch/By post ? In a garage  Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes  Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Original Were you aware the account had been assigned – did you receive a Notice of Assignment? n/a   Did you receive a Default Notice from the original creditor? They said sent but nor received   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? None seen   Why did you cease payments? Still Paying,   What was the date of your last payment? Yesterday  31st May 2024   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? Yes on 12 Feb 2024   What you need to do now.   Can't scan, will do via another means as you cant have jpg  
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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56 day limit - ** APPEAL ALLOWED **


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Here's a real case. It's still ongoing but almost resolved:

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?404544-Urgent-advice-required-Bailiff-letter-delivered-today-%28Parking-ticket%29/page2

 

The OP filed a witness statement on the grounds that she did not get a response to representations (her post number 32).

 

I told her, as I've said here, to expect an NTO, and after all the various processes, she reported back in post 70, "I received the NTO yesterday..."

 

So that's how it's being done in the real world.

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Here's a real case. It's still ongoing but almost resolved:

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?404544-Urgent-advice-required-Bailiff-letter-delivered-today-%28Parking-ticket%29/page2

 

The OP filed a witness statement on the grounds that she did not get a response to representations (her post number 32).

 

I told her, as I've said here, to expect an NTO, and after all the various processes, she reported back in post 70, "I received the NTO yesterday..."

 

I see. I also can't doubt your experience at B&H; Councils make mistakes as I earlier said.

 

It doesn't change the fact that a Local Authority issuing a new NtO in these circumstances commits a procedural impropriety and, on that basis, the case should be won by default.

 

In the case you link, Hull are in breach of Gen reg 23 (7) and Appeals reg 4 (5) (a).

 

In THIS case you have advised the OP to challenge a new NtO (if one turns up)? My understanding is that they need not do so and that they may refer the matter, in this instance to patas, directly themselves.

 

Likewise, in the Hull case, the new NtO is unlawful.

She should at least contact TPT to attempt to register an appeal, based on the ruling of TEC.

If denied that right TPT would need shooting and then I'd agree she would have to make formal reps again - but it is simply, totally wrong.

 

The one thing I fail to understand, given the serious breach of the Regs in the Hull case, is your advice thus >

 

It's up to you, but you could send them a letter explaining the initial issue - that you were perfectly willing to pay £35, but the system somehow failed. If you ask them, it's not impossible that they will reinstate the discount for you, which is £35 saved for you, just for asking.

???? Pay.

 

I haven't looked at the circumstances of the original parking issue; It may be that there was no strong case - but do you not think the subsequent and latest P.I. would be sufficient?

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I see. I also can't doubt your experience at B&H; Councils make mistakes as I earlier said.

 

It doesn't change the fact that a Local Authority issuing a new NtO in these circumstances commits a procedural impropriety and, on that basis, the case should be won by default.

 

In the case you link, Hull are in breach of Gen reg 23 (7) and Appeals reg 4 (5) (a).

 

In THIS case you have advised the OP to challenge a new NtO (if one turns up)? My understanding is that they need not do so and that they may refer the matter, in this instance to patas, directly themselves.

 

Likewise, in the Hull case, the new NtO is unlawful.

She should at least contact TPT to attempt to register an appeal, based on the ruling of TEC.

If denied that right TPT would need shooting and then I'd agree she would have to make formal reps again - but it is simply, totally wrong.

 

The one thing I fail to understand, given the serious breach of the Regs in the Hull case, is your advice thus >

 

 

???? Pay.

 

I haven't looked at the circumstances of the original parking issue; It may be that there was no strong case - but do you not think the subsequent and latest P.I. would be sufficient?

 

In that case the OP wanted to pay and I was saying not to - but if she had made her mind up, then she might get them to waive half the fee by asking. It's a long-running case, almost done.

 

The problem with what you say is that the process is automated. It is better in my experience to respond to the NTO than not, and then get a Charge Certificate issued by default and then deal with the consequences and so on. Also, there is the issue of getting PATAS to hear a case - the OP presumably doesn't have forms and PATAS will be unclear on the history. It is possible to go down that route, but better, I think, to respond to the NTO by stating that it was issued wrongly and should be revoked, the rest of the case with it.

 

It's a question of tactics. That's how I'd do it if it were my PCN.

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In that case the OP wanted to pay and I was saying not to - but if she had made her mind up, then she might get them to waive half the fee by asking. It's a long-running case, almost done.

 

The problem with what you say is that the process is automated. It is better in my experience to respond to the NTO than not, and then get a Charge Certificate issued by default and then deal with the consequences and so on. Also, there is the issue of getting PATAS to hear a case - the OP presumably doesn't have forms and PATAS will be unclear on the history. It is possible to go down that route, but better, I think, to respond to the NTO by stating that it was issued wrongly and should be revoked, the rest of the case with it.

 

It's a question of tactics. That's how I'd do it if it were my PCN.

I note the bit about you accepting she did not want to fight further and apologise because I missed what she said. Well done you for persuading her to bat on after getting this far.

 

I also have to concede that you are probably right about the likely necessary course of action in a case where a second NtO is issued, unlawfully. I wouldn't though, describe it as tactical; Rather a necessity. I still think it would be foolish to not at least approach whichever adjudication service was appropriate to ask if a direct appeal would be accepted for registration.

 

It generates further thoughts for me as well.

Firstly, issue of such an NtO should, as I said, basically settle the case in Lynette's favour. I take it you agree it is a most serious P.I. ? Actually disregarding a Court Order is about as serious as it gets I think. My only concern would be that a TPT Adjudicator might not be one who is so au fait with the applicable legislation and ignore that and decide to test the case on its original merits. An average member of the public wouldn't be able to 'correct' or 'direct' such an Adjudicator.

 

Your mention of possible progression to a Charge Certificate, then a second OfR, etc. got me thinking further.

It's actually very worrying. Initially, on the face of it, TEC, being aware of the earlier processes, should know that they should not accept registration of another debt for the same PCN, at least in the near future. A problem arises in that, longer term, they might reasonably think it HAS been referred to the Adjudicator, decided against the appellant and subsequently not paid yet again!

One would hope that TEC have some safety valve in there somewhere, whereby they know they can't authorise registration and issue of a second OfR within a certain time frame - but I doubt they do have such safety checks.

The conclusion is that there is far too much control given to Local Authorities over procedure considering they are completely incompetent at administering that power. The reason you're here I guess.

 

Anyway, apologies for detracting from THIS case and back to the current situation.

On the grounds that Camden are likely to have a little more savvy than Hull, I'm pretty sure he won't get that NtO. As you say, we'll see.

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  • 2 weeks later...

The Council Have now sent me, with out any prior notice, 45 pages of documentation and evidence, which I presume they've also forwarded to PATAS, though I have not instigated an appeal and PATAS have not contacted me.

 

interestingly, when I first made an informal appeal I asked for photo evidence and they sent me a picture that didn't identify my car, I pointed this out and they sent me another which also did not clearly identify my car and in subsequent correspondence I've made several references to the fact that their photo evidence is flawed however the evidence pack they have now sent me contains several pictures which clearly do identify my car which begs the question as to why they continued to let me believe thay didn't have any photos?

 

it couldn't be that they we're expecting me to use that in my appeal and that keeping quiet about it till it got to PATAS would scupper my defence and make me look foolish now would it?

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OK, fine. It looks like they are doing it properly then and bringing the case to PATAS. The important thing is that you are back in the appeals process.

 

We need to get down to the nitty gritty of what happened with your representations. You say they received them but did not send you a notice of rejection.

 

So, what is in their bundle? Is there a copy of your representation? Or of their Notice of Rejection? Or anything to prove they received your rep?

 

If not, what are the dates of the NTO you originally had, and the Charge Certificate which they subsequently issued? Normally, if they don't receive a rep from you, the gap between these two would be around 28 days - sometimes a little more. But if they did receive your rep, and did not reply to it, then the gap would the number of days from when the NTO was issued until you made your rep, and then an additional 56 days.

 

Can you check and let us know.

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Ok, in their bundle is a copy of my representations both informal and in response to the NtO, however there is no copy of any notice of rejection. They have obviously not included the correspondence regarding the unrelated PCN.

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The NTO is dated 16/10/13 and the charge certificate was issued on 25/11/13.

 

Having read thru the case history as submitted by the council they state that the NTO was sent to the registered keeper and named my wife and our address. She is the registered keeper though I was driving when the contravention occured.

they then state "No payment or representation from the keeper was received"

 

and below that they state "Correspondence from someone other than the keeper was received"

 

However, when I responded to the NTO, I stated at the begining that I was making the representation on behalf of the registered keeper

 

so they're claiming that as no representation was received from the keeper, the case progressed accordingly, hence the charge certificate etc, yet they did respond by sending me a notice of rejection to the unrelated PCN.

 

I didn't realise that this could be an issue as I've appealed PCNs before on behalf of the registered keeper had never had it questioned and I always make it clear that I'm making the appeal/representation on behalf of the keeper.

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So who signed the witness statement? Presumably your wife?

 

This is a big deal and completely undermines your case. As your wife is the debtor, and she has not submitted representations,she can't possibly argue that she didn't get a Notice of Rejection. Whatever you might have done in terms of putting pen to paper is irrelevant.

 

She needs to take this up and deal with the forthcoming PATAS case, not you. But since the only line of argument you've mentioned is the lack of reply to your reps, I'm not aware what case she can even make. Presumably the grounds covered in your own appeal letter are her only lines of argument?

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Really?

 

They've been corresponding with me throughout and I made it clear that I was acting on behalf of the registered keeper. It has never been an issue before in previous appeals/representations, so are they playing this one because they messed up by sending me the wrong notice of rejection?

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They will correspond with you, but you can't self-declare that you are acting on your wife's behalf. These PCNs are legally enforceable debts. If they let you, or anyone else, make a representation against your wife's debt, and it was rejected, then she has no rights to defend her own debt.

 

I can't believe they have let you do this before now. They shouldn't allow that unless its by her say-so.

 

Did she sign the witness statement you submitted?

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I don't see how the 56 day rule will apply if she did not make representations. I'm not sure how to play it from here. Maybe someone else can advise.

 

Did you have a good appeal case initially, about why the PCN should be cancelled?

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This is a big deal and completely undermines your case.

I agree.

 

@ Stuart.

Is there something on any correspondence or anything else that made you think you had a right to make representations? NtOs are addressed to RK (unless there has already been a clarification of owner by way of an earlier NtO) and most that I've seen clearly state that the recipient should NOT pass the document to a third party (normally giving the driver as an example). I'm gobsmacked.

 

Of course, we haven't actually SEEN anything so there's no real telling what has gone on or how the content of any document may have erred and helped you.

 

Neither do I have any idea how this might pan out and exactly what the Council might intend to do about it. The implications are worrying.

 

- and again - SEEING docs would give us a clue.

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Really?

They've been corresponding with me throughout

"Throughout", being --- a single response to an initial, informal challenge, or more?

 

Really?

It has never been an issue before in previous appeals/representations

Do you have evidence of this?

I guess you know what I'm going to ask next ---

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The car belongs to my wife yet I drive it most of the time and in the 10 years that we've had the car I've received 5 or 6 PCN/parking tickets and when I've challeneged them It's always been me dealing with it on behalf of the keeper and I have never been told that this is incorrect. The local Authorities (at least 4 different ones) have been quite happy to deal with me with regard to the relevant case and I've never had it questioned, even by PATAS.

 

How can they deal with me if they should be dealing with the keeper? shouldn't they point that out at the outset and isn't there issues of data protection if they're discussing a case with someone other than the keeper?

The council messed up with their notice of rejection and so they are taking the official line in order to enforce. This is dishonest, as is the business with the photos (outlined earlier) they are either dealing with me or they're not, they can't have it both ways.

 

The problem is that for ordinary people like me, we're not traffic law professionals and so we need those who are, ie local authority parking services, to be honest with us and if we're making a (potentially significant) mistake then that should be made clear.

 

The other issue is with PATAS, there's no point me going there with my original appeal because they do not accept mitigation, which in my opinion renders the organisation next to useless. The only thing they can do is verify that the offence occured and that the council followed the rules when issuing and enforcing the PCN, which is why I was seeking clarification on the 56 day limit.

 

I guess the adjudicator at PATAS will have no choice but to refuse the appeal.

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Local authorities will accept appeals from the driver, spouse or anyone, and consider and respond to them - up until the time a Notice to Owner is issued. After that they should not accept appeals from anyone other than the named person, and neither should PATAS. It is a breach of data protection, as well as being impropriety. There are a few exceptions - an appointed solicitor, or someone with power of attorney for example. But it has to be the debtor who instigates that, and I'm assuming here that your wife has never requested the local authority deal with you?

 

You need to be clear on what's happening here. You said at the start that you received a notice to owner - that's not correct. You did not receive anything. It was addressed to your wife. She received the NTO, she was invited to appeal and she has a debt with the council. It's that simple.

 

I don't know what will happen next, but I agree that the adjudicator is likely to refuse the appeal. I guess all you can do is hope that it works out in your favour, although I don't hold out much hope. In future, just make sure she signs everything you send in - problem solved.

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The other issue is with PATAS, there's no point me going there with my original appeal because they do not accept mitigation,

Not entirely true in certain circumstances. And you haven't mentioned any mitigation at any point in this thread??

But we've got to the point where you don't seem to be listening, perhaps because you don't like the answers you're getting.

 

We have your 'opinion' on what has happened so far; Your interpretation of what each document actually says and your statments regarding what you've submitted and your relating of previous experiences.

We can verify none of it. We can't point out anything you may have missed or misunderstood -- which may have helped you.

It may be that 'something' has gone wrong somewhere and that there is some aspect that will help you resolve this matter; Who knows?

 

Again, I mention that I think I've seen this case elsewhere; Correct me if I'm wrong? Was it the requirement there to actually SHOW documents that put you off?

 

As I said, you should be worried exactly what matters the Council intend to raise at Adjudication --- but you've ignored that and again refused to let us see -- or even tell us what their case summary says.

 

Stubborn intransigence doesn't win cases; Especially when it's directed at people trying to help by giving their time freely and in good faith

With the continuing refusal to show any of the relevant documents, you are beyond help. I'm out.

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What I don't understand about the 56 day limit is what it is actually for, because that limit had been reached in this case yet the council, contrary to what is stated by PATAS and other websites, are still pursuing enforcement. All I can presume is that when it actually gets to PATAS you can use it in your appeal.

 

They have to send you a reply in 56 days that doesn't mean you have to receive it, that is the point of the witness statement. If they sent you a reply and you didn't receive it then PATAS will look at the actual reps you made, if they didn't send you a reply PATAS will allow the appeal regardless of what you wrote. If life was as simple as just saying you never got a reply in 56 days and the PCN just gets cancelled everyone would just claim nothing came in the post.

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Sorry if anyone thought I was being stubborn, it honestly wasn't my intention and I do appreciate everyones contribution here. I've learned quite a lot along the way. I'm not against posting all the docs, but there's quite a few.

 

I haven't mentioned my mitigation or even said what the PCN was for as I started this post to try and get clarification on the 56 day limit as the information I had found online was ambiguous. Of course anyone could say they didn't receive a response, but it's only valid if the council cannot provide a dated copy of the document.

 

My experiences with PATAS has been less than satisfactory and I'd be interested to know what mitigation they would accept. It could be a brilliant organisation and could reduce an lot of the shameful exploitation of regulations by our local authorities, if only they could consider mitigation and use their discretion.

 

Once again, many thanks for all the contributions

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Of course anyone could say they didn't receive a response, but it's only valid if the council cannot provide a dated copy of the document.

 

 

Exactly, but who is going to decide that if the system is not as it is?

 

Mitigation is rarely used in law as a defence its just used in sentencing and as the penalty is fixed they cannot vary it. Allowing mitigation would be ridiculous as everyone thinks their 'excuse' is a valid reason to cancel. The law allows for some unforeseen circumstances in the exemptions, but mitigation has no place at PATAS.

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Ok, I retract my withdrawal - IF - you will post docs.

I'm not against posting all the docs, but there's quite a few.

Well there are now!! It would have been far fewer earlier.

 

Ok. can we see the 'Case Summary' statement of the Council from the evidence pack that you've just received.

 

++ THIS letter, I'm curious about.

they then sent me a letter offering to let me pay a reduced amount as "a good will gesture"

which I've declined

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Mean? Not sure if you've noticed it has been revealed in the thread that the OP IS NOT RK and RK themselves has not made Reps?

 

I was speaking in general terms, the authority are meant to send you a reply however if its correctly addressed they are not responsible if its not delivered.

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