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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Could I ask why?

 

If you wish to close a CAG User Account you will need to contact Admin with the reason why you wish to close that account:

 

admin@consumeractiongroup.co.uk (no spaces)

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I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

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  • 2 weeks later...

Well, clearly my request was completely ignored - not even the courtesy of a response!

 

So I was lied to then by another site member!

 

What benefit is there to CAG in refusing to close an account? Why are you so adamant that people cannot be allowed to close and leave? Of course, if it got around too many people may close accounts and then the number of members might decline noticeably.

 

It's not as if it's a case of concern that someone might close one account and open another - there is apparently no restrictions on the number of accounts one can have.

 

I think it's a matter of respect for people which I'm not seeing here, and there is no warning when one joins that one can never close an account.

 

I cannot claim to have donated very much to this site but I've given when I can even when long term unemployed and now retired on basic pension, which is more than most people apparently do.

 

There is no respect for people here any more.

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Why do you need to have your account closed? Just delete the site from your computer, no one can access your account or use it to post new threads or reply to others if you dont give your account details or pass to anyone

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Well, clearly my request was completely ignored - not even the courtesy of a response!

 

So I was lied to then by another site member!

 

What benefit is there to CAG in refusing to close an account? Why are you so adamant that people cannot be allowed to close and leave? Of course, if it got around too many people may close accounts and then the number of members might decline noticeably.

 

It's not as if it's a case of concern that someone might close one account and open another - there is apparently no restrictions on the number of accounts one can have.

 

I think it's a matter of respect for people which I'm not seeing here, and there is no warning when one joins that one can never close an account.

 

I cannot claim to have donated very much to this site but I've given when I can even when long term unemployed and now retired on basic pension, which is more than most people apparently do.

 

There is no respect for people here any more.

 

"no respect for people" = one of the reasons why I have asked above.

 

one of the site team has accused me of taking 'pot shots' at customer reps when it is clearly not myself taking pot shots as other people in the site team have made comments such as the business deserves to go under, the ceo couldnt care less etc. yet, i am accused of taking pot shots! haha!!!

 

i can understand that to close an account would be nonsensical... you could just simply not login to the site anymore.

but if there were a benefit of closing your account such as posts removed, then i can understand why you ask.

 

i would say that most of the site team at CAG are professional. just my experience with one member of the site team shows otherwise.

 

apart from my experience which causes me to want to leave and delete my posts, the website CAG is great!

If I've given you advice, then it is just my thoughts / opinions - doesn't mean I am right!

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Well, clearly my request was completely ignored - not even the courtesy of a response!

 

So I was lied to then by another site member!

 

What benefit is there to CAG in refusing to close an account? Why are you so adamant that people cannot be allowed to close and leave? Of course, if it got around too many people may close accounts and then the number of members might decline noticeably.

 

It's not as if it's a case of concern that someone might close one account and open another - there is apparently no restrictions on the number of accounts one can have.

 

I think it's a matter of respect for people which I'm not seeing here, and there is no warning when one joins that one can never close an account.

 

I cannot claim to have donated very much to this site but I've given when I can even when long term unemployed and now retired on basic pension, which is more than most people apparently do.

 

There is no respect for people here any more.

 

PG...

 

not sure if you are getting slightly confused here

 

nor your reason for the closure...

 

however.

 

the closing of any account serves no purpose in reality

 

it does not remove your threads

nor does it remove your posts

[in-case that is what you wanted by the request?]

 

all it would do would be to prevent YOU from logging in to CAG.

 

you can achieve the same result by..not using CAG if you don't want too.

 

hope this helps

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Well, clearly my request was completely ignored - not even the courtesy of a response!

 

There were a couple of responses - one which asked WHY you required to close your account ?

 

So I was lied to then by another site member!

 

In what way were you misled ?

 

What benefit is there to CAG in refusing to close an account? Why are you so adamant that people cannot be allowed to close and leave? Of course, if it got around too many people may close accounts and then the number of members might decline noticeably.

 

We have no problems with people leaving CAG - if you no longer wish to be part of the CAG community, simply dont log in any more - wipe any links from your own computer ?? Amend your profile so that you dont receive any notifications. Even if we were to remove your name from the database - posts already made by you can still be located from other search engine caches

 

It's not as if it's a case of concern that someone might close one account and open another - there is apparently no restrictions on the number of accounts one can have.

 

There is actually - and 2nd registrations are usually spotted fairly quickly and removed !

 

I think it's a matter of respect for people which I'm not seeing here, and there is no warning when one joins that one can never close an account.

 

TBH, I do not see where lack of respect comes into this at all ??

 

I cannot claim to have donated very much to this site but I've given when I can even when long term unemployed and now retired on basic pension, which is more than most people apparently do.

 

There is no respect for people here any more.

 

Whilst we appreciate any and all donations no matter how small, it is not expected. CAG is and always will be a free resource.

 

That resource being posts made and responses given to users. When someone benefits from the advice given by the volunteers on the site, it seems rather mean for that recipient to ask for their posts to be removed !!

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5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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As the answers given don't appear to be satisfactory, i.e. that if you no longer wish to part of the CAG community don't post, I have made other arrangements so that the two posters above who no longer wish to participate in posting on CAG cannot now post.

 

Posts already made will however remain.

 

This thread is now closed.

 

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