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Kj01 V Barclays !!


kj01
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Hi Everyone

 

I have just found out about this site and its amazing !!! Will definately be passing on the knowledge !

 

Today I have just put in 2 claims with Barclays and Barclaycard... Ive had a good read and get the feeling they like to fob us all off !!

 

Wish me luck, its ok to say they can debit my account with £10 for the statements isnt it?

 

:oops:

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Hi Everyone

 

I have just found out about this site and its amazing !!! Will definately be passing on the knowledge !

 

Today I have just put in 2 claims with Barclays and Barclaycard... Ive had a good read and get the feeling they like to fob us all off !!

 

Wish me luck, its ok to say they can debit my account with £10 for the statements isnt it?

 

:oops:

 

Yes and good luck:D

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  • 2 weeks later...

Right

 

Im now at the 2nd stage of my claim with Barclays. They have responded quickly however only given me my statements from May 04 - cheeky or what !!

 

Im just about to send my 2nd letter asking them to provide what i actually asked for which is the info when my account was opened in the 1990's

 

Wish me luck and will keep you all updated (if i can finds this thread again as i have no idea how to relocate this) :smile:

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Hi

 

Yes I used that letter but I didnt include the fee at all, just to see if they wouldnt ask for it, and then a few days later they provided me with everything from when i opened the account and didnt mention a fee at all...

 

Im just totalling my fees now and then sending the next letter today!! :smile:

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Hi

 

I have received my bank statements and have gone though all my charges... quite alot of money is due back to me !!! Can I just ask does anyone know if the charge for me writing a cheque that they had to clear counts to claim back off them? It was £20 each time which eventually went up to £30 per cheque?? If anyone has an idea please let me know

 

Thanks

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  • 2 weeks later...

ok well I have an update. I made claims on both Barclays and Barclaycard.

 

Barclaycard have now got back to me and have offered me half , this is based on them only charging me £12 instead of the higher amount of £20. They also suggested that the charges are fair and are always advised on the reverse of each statement!! The cheek !!

 

I have now written a letter back accepting the offer as only partial repayment and that i will continue to claim the remainder and are quite prepared to go to court if necessary !!

 

Im yet to hear from Barclays, it will be 14 days since i sent it on 10/11/06. Does anyone have an idea what my next step would be with Barclays? Shall I leave it a bit longer and then send them a chaser letter? Help would be appreciated if anyone knows?

 

kj01

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ok

 

Now I have a reply from barclaycard saying they are not willing to refund any more monies and that they think the charge of £12 instead of the higher amount is fair etc...

 

What do i do now????? Any ideas anyone, i need to get back to them within 8 weeks or they wil lclose their complaint file.

 

Help very much appreciated here

 

KJ01:oops:

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Hi again, I would ignore them & their 8 weeks to reply & get your claim to the court submitted as soon as possible.

All their trying to do is delay giving you the full amount & hoping you need the partial refund for Christmas.

 

All the best & remember you are in the right.

:!:
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ok

 

Another letter arrived today to state they have noted my comments but are unwilling to refund me anymore. I can phone to discuss this with the person in charge of my case if i want.

 

I think its time to start the proceedings... i bought the 'small claims' pack as advertised on this website so will open tonight and get the ball rolling.

 

If theres anything else anyone thinks i should do please let me know

 

Will keep you all posted, advice and comments appreciated

 

KJ01:p

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ok

 

Finally a response from Barclays. They are offering me £1,000 in settlement with a form to sign and return in agreement. I am claiming for £2,400.

 

Shall I accept this as a partial payment but inform them that i will continue to claim the remainder or shall I decline this??

 

Advice please....

 

KJ01:oops:

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Hi everyone,

 

I recently sent a letter to Barclays accepting their offer as partial payment and that I will continue to claim the remainder. Amount of £1,000 although im claiming over £2,000

 

Has anyone else done this and Barclays have still credited your account even though you advised you will be claiming the remainder? I just wondered if they will still give me the partial offer even though ive said im going to continue to get all my money back.

 

I guess they could get nasty and refuse to give me anything and let me continue with the court proceedings.

 

Anyone had this?

 

KJ01:smile:

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If you read any thread on this forum, you will see that no-one has had the offer figure credited to their account as soon as they say that they were pusuing the remainder through the courts.

 

The offer is, in their words, FULL and FINAL settlement. It's take it or leave it, all or nothing. It's a package deal.

To follow my case progress, click here to see where I'm at right now.

 

Welshman

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