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    • thought your story rang a bell. https://www.consumeractiongroup.co.uk/topic/416315-knightsbridgecreditfix-iva-treated-me-very-badly-thinking-of-bk-now-help/ you vanished and never cameback. dx  
    • and it legally informs them of your correct and current address as you must do with all old debts last paid/used in say 7 yrs you dont want backdoor CCJ's. what were the names of these IVA scammers, the one you took it out with, and the one that scammed you to let them take over please? your story is slightly worrying. dx  
    • Incidentally, congratulations on not buying the warranty. That is another Big Motoring World rip-off. See what we have to say about extended warranties and the Big Motoring World attitude to them is particularly unhelpful
    • well that google is from 2019, but the photos are certainly of someone driving on the public highway in/out by an ANP system, though the site of where the camera actually is, is not showing there are anpr cameras up by the low yellow barriers but they wont get from facing shots from there. interesting, needs to be checked if the road IS a public highway but on private land, cause as you say, if the whole area is max 4hrs , how does the hotel work< ?? must have a reg entry system.  now as for taking pictures of cars on a public highway then guessing the are parking ...erm.... i dont thnk thats right nor allowed under GDPR. dx  
    • Under the consumer rights act 2015, if a defect manifests itself within 30 days and you have a right to return the vehicle for a full refund. If any defect manifests itself within the first six months of ownership then you have a right to return the vehicle for a full refund subject to the retailers right to carry out a repair. If the retailer declines to repair or if the repair fails then you have the right to return. The problem here is that you have to assert their right. It's a bit ridiculous – but you have to do let them know preferably in writing that you are asserting your rights under the consumer rights act either the 30 day right or the six month right. I suppose that you haven't done this – which would be quite understandable because most people don't know that these rights exist and that they are subject to these conditions – the condition that the right must be inserted. It is frankly ridiculous. The dealers know it and we have lots of instances of this company delaying appointments et cetera and our strong suspicion is that they are simply trying to run their customers out of time. On the basis that you haven't asserted your rights, we now have to look to ordinary contract law. You are entitled to purchase a vehicle which is of satisfactory condition and which remains that way for a reasonable period of time. Clearly it is in satisfactory. They are blaming you. Has your independent inspection identified the reason for the defect? This will be important because as you have seen BMW are already saying it is down to your driving and you are going to have to produce evidence that it wasn't down to your driving and the you drove it absolutely reasonably and it was simply the condition of the car. Have you been without the car for any period of time. Is it driveable now? If the car was off the road for a substantial amount of time and was still off the road then you would be able to argue that this is a fundamental breach of contract and that you have been deprived of substantially the whole benefit of the contract and therefore you will be entitled to treat the contract as breached by Big Motoring World and insist on cancelling the contract. It may be that you will eventually be obliged to keep the car but have the repairs paid for. Have you had any quotations for the work that needs doing? I asked you questions about the MOT – but you haven't responded.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

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      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parking in a shopping centre


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hi I am new here so hope you can help me...i recently i parked in my local shopping centre which has free parking! It was really busy so i parked by a curb which had no lines on it or anything except for a red notice saying that if i park there i agree to pay £85!( I only saw this when i came back after 10mins!).My car was not blocking anyone or anything.. Now there are these red signs everywhere where there is just bare land with no lines on the road or markings..I have now received a letter demanding £85..shall i just pay? Its a lot of money for me and prob equates to 1/4 value of my lil car!

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Your welcome, keep us posted :-D

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Friendship costs nothing but its rewards can be priceless. Do not judge, as you will not be judged but if you can, try and assist where possible.:smile:

everyone is entitled to MY opinion!:D

I offer my comments without prejudice or liability.

If you found my advice helpful, please click the scales at the top.

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hi Falcon just wanted to ask...do i write to them stataing that i was not the driver at the time so i shouldnt be fined? The car is in my name so wont they write back and ask for the details of the driver or just pursue me for the fine as its my car??? pls help

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They have written to you as the registered keeper of the vehicle. As they are a private company, you are under no obligation to provide them with details of who the driver was. They could keep on writing to you but you just have to keep on reminding them that you are under no legal obligation to provide them with the details of the driver. You could write something like:-

 

"Thank you for your recent communication. Any implied contract that you may have is with the driver of the vehicle at the time it was parked on your premises. I am the registered keeper and I am not liable for any penalties that you may be trying to impose for parking on your premises. I am under no obligation to provide you with details as to who the driver was at the time the vehicle was parked on your premises"

 

I'm sure if that is not a good way of dealing with it that someone else will be able to offer an alternative.

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hi i got a letter back from them saying thatas i am the registered keeper i am liable for the fine and that they will continue to ask payment from me?? What shall i do now? help...!

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Not that I would know but my thread 'Disabled Bays in retail car parks - Are they enforceable'. The user called POCA has given me some good advice.

 

Check his second post to me in that thread. Basically they have to proove its you and there has to be adequate signs to say if you park in a particular place there will be a fine.

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hi i got a letter back from them saying thatas i am the registered keeper i am liable for the fine and that they will continue to ask payment from me?? What shall i do now? help...!

 

 

My advice would be to ignore them, they cannot identify the driver and although the vehicle is registered to you, you have in fact stated that you was not the driver at the time, they have NO powers to demand anyones details and it seems that they think if they keep writing you will avntually cave in, DONT!!! Keep all the letters and if needs be you could always write to them informing them that if they persist in writing to you after you have already stated you wasnt driving you WILL report them for Harrasment.

Friendship costs nothing but its rewards can be priceless. Do not judge, as you will not be judged but if you can, try and assist where possible.:smile:

everyone is entitled to MY opinion!:D

I offer my comments without prejudice or liability.

If you found my advice helpful, please click the scales at the top.

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Hi Popsy,

 

I have a good letter to send. I will scan it in tonight.

 

I recently got the same sort of PCN. I challenged it and they sent it to a collections agency.

When I phoned the ticketing company (G24 in this instance) the suddenly decided the photographic evidence was unreliable. I will post a copy of the original PCN.

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There is absolutely nothing they can do to enforce this ticket. They will threaten you with all sorts but in the end of the day they cannot enforce it. To enforce it they would have to be able to prove who was driving which they cant.

 

You have no obligation to provide them with the details of the driver.

 

Stick it out and you will win. They rely on these threats to make people pay up

7 actions in progress

 

amount refunded so far £6500

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Your welcome Popsy,

dont worry about them, they cannot do anything apart from make threats. You have stated to them that you was not the driver at the time of the alleged offence and you are under no legal obligation to furnish them with any further details. :-)

Friendship costs nothing but its rewards can be priceless. Do not judge, as you will not be judged but if you can, try and assist where possible.:smile:

everyone is entitled to MY opinion!:D

I offer my comments without prejudice or liability.

If you found my advice helpful, please click the scales at the top.

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Hi, I have been following this thread with interest as I have recently encountered similiar problem with Euro Car Parks, teenage daughter driving car registered to myself. Can anyone answer this question for me: How if these companies are private frims can they access details from DVLA, surely this must contravene some part of the Data Protection Act, I can understand how courts. police etc are entitled to the informaton that DVLA hold but not how any Tom, Dick or Harry can gain access to personal details held at DVLA.

Regards She

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Hi She,

I think they apply to DVLA and have to fit a certain criteria before DVLA will release any details to them, even though DVLA will release this info the private firms have no legal right like Police and Local Authorites to demand that you provide them with the drivers details. If you write to them stating that you was not the driver at the time of the alleged offence thay cant do squat! :-D

Friendship costs nothing but its rewards can be priceless. Do not judge, as you will not be judged but if you can, try and assist where possible.:smile:

everyone is entitled to MY opinion!:D

I offer my comments without prejudice or liability.

If you found my advice helpful, please click the scales at the top.

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s. 35(2) of the Data Protection Act 1998 allows the release of personal data for the purposes of legal proceedings or contemplated legal proceedings. They tell DVLA they want to sue you, DVLA makes a release under s. 35(2).

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update..they have wrote back next day saying ' as you are the registered keeper of the vehicle you are liable for the parking charge please be advised we have passed your case to our debt recovery agents and from now on they will deal with this matter.'

 

What shall i do now? shall i just pay up or will i have to go to court etc i dont want the £85 ballooning into 100's!

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Hi Popsy,

dont worry, they are hoping you will cave in to their bullyboy tactics, they cannot do anything. You have informed them you was not the driver at the time and you do NOT HAVE TO TELL THEM WHO WAS. They are trying to make you panic into paying, DONT!! They have NO authority to demand such information and they cannot pass this on to a DCA as this is in dispute.

Friendship costs nothing but its rewards can be priceless. Do not judge, as you will not be judged but if you can, try and assist where possible.:smile:

everyone is entitled to MY opinion!:D

I offer my comments without prejudice or liability.

If you found my advice helpful, please click the scales at the top.

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