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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Lowell- assigned HSBC debt - using HSBC logo- copy right fraud?


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Hi and welcome to CAG

 

Unfortunately, a lot of DCAs have been given permission from the creditor to use their headed paper to tell the debtor that the debt has been sold to them.

 

This has been going on for ages. You tend to get both letters in one envelope but some do send them in separate envelopes in an attempt to appear more legitimate

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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As has been pointed out numerous times on CAG, Lowell and HSBC will have an agreed process, where their accounts/debt collection processes are dovetailed. HSBC will allow Lowell to produce this letter on their behalf. This is standard industry practice.

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I think the only problem would be, is if the signature.. Gary Jones- Head of Recoveries - is an HSBC employee or a Lowell's employee.

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Debt collection Agencies have very little power over you although they would like you to think otherwise.

 

If you haven't received any demands from Lowell yet then just sit back and wait for them to contact you.

 

If they have your phone number, they will phone and say things they would never dare put in a letter so if you have the means to record calls, do so.

 

What type of debt is this? Bank account? Credit Card? Loan?

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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Do you know of anything owed to HSBC?

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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Then definitely do nothing. DCAs buy loads of debt which could be Statute Barred (or very near to it)

 

When the Leeds Losers start contacting you, this will give you some idea what they want.

 

While you are waiting, you could get copies of your credit file. Try Noddle-it's free.

 

I know you feel stressed as you have no idea what is going on but it is only money. They cannot have what you haven't got. They can't do anything.

 

The only possible issue is if this account was a joint one and they have tried chasing your ex, failed and now they are trying with you.

 

Whatever you do, do not admit this debt.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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