Ashbourne Management Services - Cancellation problems

[slick132]

Have you sent the Harassment letter telling them to stop all demands by letter or text msgs because the matter is in clear dispute.

 

Apart from that, I still say you need to wait until they respond to your last letter. Whether they do or not, we shall see.

 

In the meantime, use the Harassment letter and simply ignore their contact.

 

I'll be happy to draft a response which should be sent off no sooner than 12th Nov'r.

 

[Carol12]

Hi Slick, I received a letter from AMS today saying that my account is now seriosuly in arrears and that their client now reserves the right to instruct a debt collection agency to recover the monies oustanding.

 

As tomorrow is the 12th and they haven't replied to my previous letter I think I am now going to send this draft (attached). I am also thinking to send a copy to the martial arts academy (their client) so they know what's going on. Do you think is a good idea? what do you think about the letter attached?

 

Many thanks

 

[ATTACH]47602[/ATTACH]

[slick132]

Hi Carol,

 

I think the letter is too long and could be shortened :-

 

Dears sir or madam,

 

I refer to my previous letter of xxdate, to which I have received no reply. For ease of reference, I enclose a copy of that letter.

 

I also refer to your continuing payments demands, the last one dated xx/xx. As this matter is in clear dispute, you are obliged to stop making demands whether by phone, text message or in writing.

 

I now require all further communication from your company to be made in writing only. It is my legal right to communicate in writing under Article 8 of the European Convention on Human Rights and prevents any misunderstanding.

 

Your continued harassment of me by telephone is a breach of Section 40 of the Administration of Justice Act 1970, and the Protection from Harassment Act 1997.

 

If you continue to harass me with demands in breach of the Communications Act (2003) s.127, I will report you to OFCOM, Trading Standards and The Office of Fair Trading, meaning that you may be liable to a substantial fine and/or other sanctions as they see fit. Be advised that any further telephone calls from your company may be recorded and used in evidence and I expect this harassment to cease immediately.

 

I await your considered response to my letter of xxdate and trust you make the necessary refund of £70 without further delay.

 

Yours faithfully,

 

[Carol12]

Thank you Slick!

[Feeturingnat]

What was the outcome of this case?

 

This is the same Martial Arts academy I am in dispute with.......

 

I hope the lack of further posts means there was a positive resolution.....