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    • Hi all, Many thanks for the advice! Unfortunately, the reply to the email was as expected…   Starbucks UK Customer Care <[email protected]> Hi xxxxxx, We are sorry to read you received a parking charge after using our Stansted Airport - A120 DT store. Unfortunately, the car park here is managed by MET parking. Both Starbucks and EuroGarages who own and operate this site are not able to help and have no authority to overturn any parking charges received. If you have followed the below terms then you would need to send all correspondence to [email protected], who will be able to assist you further. Several signs around the car park clarify the below terms and conditions: • Maximum stay 60 minutes, whilst the store is open. If the store is closed, pay to park applies. • The car park is for Starbucks customers only who make a purchase in our store, a charge will be issued if you left the site. • If you had made a purchase and required additional time, you must have inputted your registration number into the in store iPad which would have extended your stay up to 3 hours • To park in a disabled bay, you must have displayed a valid disabled badge. • If Starbucks was closed, you must have paid for parking as charges still apply, following signage located on site. • If you didn’t use the store, you must have paid for parking, following signage located on site Please ensure all further correspondence is directed to MET parking at the above email address, and accept our apologies that we cannot help you further on this matter.  Kind Regards,  Lora K  Customer Care Team Leader Starbucks Coffee Company, Building 4 Chiswick Park, London, W4 5YE
    • Thanks HB edited and re-uploaded. Thanks for the heads up 👍
    • Am in the middle of selling my house but it's been held up as still showing a change on the property from welcome finance, have not had any contact from them for years or prime credit and need this sorting asap
    • Evening all looking for bit of advice again , currently doing my own debt management , but think may have burgered up on 1 of the creditors (creation loan) had got sold to Intrum around nov 23 and havent paid anything to it since then , it never went to default ( I thought it did  , now checking credit file , intrum is there and says 1 missed payment and doesnt say account defaulted can i let that go and intrum will default it? hope that makes sense what i have said
    • Hi. You've left the PCN number on the 22nd March letter and your name on the one below that. It's best to cover those up please. HB
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Payday Loan Issue


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Hi guys, my friend a NHS worker is having a nightmare with WDA. I have guided them through the process of cancelling CPA, sending template letters etc. They had a payment returned due to the CPA from the bank but WDA went in that day when refunded and put through 3 erroneous amounts as if to see what was in their bank account and what they could debit.

 

I am sure I read somewhere that they can no longer do this and it breaches some regs or a code of conduct. They are agin with no money for this week because of this and need to advise further. The bank are awaiting for these payments to come out before they possibly refund. Is there some COC I can refer WDA to?

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Hold up. The cpa was cancelled yet the bank has still allowed the transactions?

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Yeah renegade, more information from him, from what I gather they went in with the card first after the CPA cancelled and money refunded so they dipped in 3 times in one day with the DD that he had cancelled but they submitted a new one which the bank had honoured

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YOU MUST insist that the bank makes a charge back immediately, all monies must be credited back to the account.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

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Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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Thanks Brigadier, he spoke to the bank at lunch and I told him to call back and get them to refund immediately again but have not heard back from him as yet, he is off shift at 10pm so will know more then. I know the last thing they said is they are waiting for the payments to clear and will recall. I am au fait with the DD guarantee and CPA stuff and know it has to go back straight away. Also waiting to hear if they have now removed the latest DD they submitted

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I think the bank needs to be instructed to cancel any and all transactions on the account. Including CPA's and DD's. Get a copy to the local branch and get the branch manager to sign and stamp it, and get one to the Head office recorded delivery.

 

Which bank is it? Santander or halifax im guessing.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Ahh. Dont hear much from them regarding PDL's. Speak to him when you can and if you like, i can provide a letter that will force the bank to comply. Also, if he gave the bank an instruction in writing regarding the CPA, you MUST get him to contact the FCA and FOS. The cancellation of CPA's has been enshrined in law since 2009

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Spoke to him this morning, the money has gone through and taken by DD. I instructed him to call the back and get it back under the DD guarantee and instruct not to accept no more DD's from them. He just called back and said they said the money will be in within 24 hours. I am going to construct a further letter for him to email and send recorded to WDA stating that the CPA is cancelled and DD removed and they are not to submit anymore DD's and to communicate and enter into a repayment letting him suggest what he can pay back.

 

Thanks all.

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Make sure you get a full instruction to your bank that states they must cancel any and all transactions to those companies.

 

Should the bank allow anything to be paid to them, you will make a formal complaint to the fca and reserve the right to take legal action against the bank.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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In order to go to FOS you need to exhaust WDA's complaints procedure.

http://www.wagedayadvance.co.uk/terms-and-conditions.aspx

 

scroll down to the complaints section. I can see no reason why you shouldn't send the same email to WDA BCCA and CSA at the same time. Also the OFT who will not comment or intervene but will log the complaint

 

Obviously this is not your first priority, getting the money back is.

 

I believe the complants man at WDA is richard.king @ wagedayadvance.co.uk (no spaces)

Any opinion I give is from personal experience .

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In order to go to FOS you need to exhaust WDA's complaints procedure.

http://www.wagedayadvance.co.uk/terms-and-conditions.aspx

 

scroll down to the complaints section. I can see no reason why you shouldn't send the same email to WDA BCCA and CSA at the same time. Also the OFT who will not comment or intervene but will log the complaint

 

Obviously this is not your first priority, getting the money back is.

 

I believe the complants man at WDA is richard.king @ wagedayadvance.co.uk (no spaces)

Yes I read up on the greivance procedure, he has sent them the complaint today and will await their response. Many thanks one and all again, he is a happy chap at the minute

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I had a long ongoing complaint with WDA who sent me a final response then sold it to MMF before my time was up to take it further. Of course I went to CSA and FOS , MMF then passed it back and haven't heard a word since (cue letter through the door tomorrow)

Any opinion I give is from personal experience .

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