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    • Yeah I figured, unlikely I'll need credit anyway mortgage all paid off etc so I'll take that on the chin and learn from the experience. Probably would've beaten that too had I remembered the protocol, first time ever going through the process though sob it wasn't familiar to me  Oh well  
    • This is my slightly amended WS taking on board your previous comments, any suggestions for amendments would be most appreciated.  Thank you for you time.   1.        I am the Defendant in this matter. 2.        The facts in this statement come from my personal knowledge. 3.        I became aware of original Judgement following a routine credit check on or around 14th September 2020. 4.        The alleged Letter of Claim dated 7 January 2020 was served to a previous address which I moved out of in 2018, no effort was made to ascertain my correct address. 5.        The Judgement debt was not familiar to me so I began investigations to ascertain what the debt related to and how such a figure had been equated in any event. 6.        I made immediate contact with the Court, the Claimant Solicitors and the Claimants thereafter, asking them to provide me with a copy of the original loan agreement but this was not provided to me.  7.        I sent a Data Subject access Request to Barclays but no agreement was provided – See appendix 1 which details the timeline of communication between myself and Barclaycard as well as copies of correspondence between us. 8.        I do not admit to entering an agreement with Barclaycard in 2000. 9.       The claimant has failed to comply with the additional directions ordered by District Judge Davis and therefore this claim should be automatically struck out.  10.    The claimants have failed to disclose a true executed copy of the original agreement they refer to within the particulars of this claim. They are not entitled to enforce the agreement pursuant to section 78.6 (a) of the Credit Consumer Act 1974 12.   The reconstituted standard Barclaycard agreement that the claimant has included in the court bundle does not satisfy any CCA request and so the claimant is and remains in default of my CCA request and therefore unable to enforce the alleged agreement. 13.  The claimants have failed to provide proof the assignment, such as a deed of assignment. 14.  The claimant has failed to provide a statement of account setting out how the alleged debt accrued under that agreement 15.   Despite numerous requests to the claimant, I have still not seen any evidence, such as an original agreement or deed of assignment, that substantiates the claimant’s assertion that I owe the debt to the claimant, nor evidence of how the debt was accrued. 16.   As per CPR 1.4(2)(a) the court encourages parties to cooperate with each other in the conduct of proceedings in order to try and save time and costs for the parties and to also save the time and resources of the court however, despite vast attempts at mediation the claimants have been most unreasonable and have remained unwilling to mediate. I believe that the facts stated in this Witness Statement are true.  I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.
    • A set aside application costs £275 which is more than the judgement so not worth it. Not that they would grant a set aside anyway.  Set asides are granted, for example, to people who moved and didn't get the court papers, so have a genuine reason for not defending.  Forgetting doesn't count. Your only choices are to pay up within 30 days, or defy the court and not pay.  If the latter, we've never seen a PPC enforce judgement for a single ticket, ever, you would get away without paying - but you would have a CCJ and a knackered credit file for six years.
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I am currently having problems with Perfect Home.

 

It's a little bit of a long story so I'll shorten it.

 

I took out an agreement for a sofa and around 8 weeks later I took out an agreement for a TV (around 18 months ago).

 

At the beginning I always paid on time (including their insurance) but then I fell into a bit of financial difficulty

so I removed the insurance etc and since then I have gone into arrears and then caught up.

 

Things have got really tight and there was no way I could catch up the arrears to we took the decision to send the sofa back.

I called the store and arranged collection.

This still left arrears of £70 on the TV which is where I am at at the moment.

 

On Friday I received a visit from the branch debt collector,

now I normally have a good rapport with him (because i often fall into arrears he is here quite often).

 

Now this visit yesterday has really riled me and has caused me to complain to their HO by email.

 

he advised me that if I did not pay they would pass it onto Temple Finance who are (in his words) "nasty pieces of work"

and that they would "hammer none stop on my door / windows and shout through by letterbox"

he even said they would "kick down my door to collect goods".

 

Now I know that legally they cannot do any of this therefore I have emailed the head office as I cannot face another visit on Monday.

 

In the email I have stated that i only wish to correspond in writing and that I revoke the right for any employee of Temple Finance / Perfect Home to visit my home.

 

I have also emailed this to the area manager.

 

I have asked if they can help me. I am not a "won't pay" I am a "can't pay".

 

Does anyone know of what they could do to help me? i.e freeze my account? or put the arrears to the back of my agreement?

 

Any advice would be gratefully received :oops:

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Hmm this is a HP deal i believe?

 

Its wrong for them to threaten you like that... I wish you were able to catch that on tape... That would of been great for the OFT to see ^__^

You could try asking in store if they will freeze it for a while but im not sure they will.

 

Also in my signature below this post is the templates which should have a "Remove all visiting rights" that you can fire off to head office as you shouldn't have to deal with that ever.

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

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You should certainly make a complaint to the OFT. If Perfect Homes know that the agency they are instructing is prone to breaching OFT debt collection guidance then they too can be in trouble.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

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Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

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1: How can BCOBS protect you from your Banks unfair treatment

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5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Stop talking to the muppet. He has zero rights to come to your home. No matter what he says. If he comes again, tell him to leave or the police will be called and he will be removed by force.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Stop talking to the muppet. He has zero rights to come to your home. No matter what he says. If he comes again, tell him to leave or the police will be called and he will be removed by force.

 

Ooooo so forceful ^__^

 

Imp is right :) , like i said fire the letter to them to tell them where to go :)

 

We could do with some help from you.

 

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

**Fko-Filee**

Receptaculum Ignis

 

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get reclaiming the OSC/DLC you've paid

 

that'll kill the arrears.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hmm this is a HP deal i believe?

 

Its wrong for them to threaten you like that... I wish you were able to catch that on tape... That would of been great for the OFT to see ^__^

You could try asking in store if they will freeze it for a while but im not sure they will.

 

Also in my signature below this post is the templates which should have a "Remove all visiting rights" that you can fire off to head office as you shouldn't have to deal with that ever.

 

I refuse to deal with the store as the store manager is an absolute a*se...he just sends the debt manager round to say he wants payment or is collecting goods.

 

I have emailed the "removing all visiting rights" letter to the Head Office which just backs up the email that I have already sent. As yet I haven't heard anything. I sent a copy of my first email to the Area Manager on Saturday and I received a really quick reply. All it said was that he has reviewed my account and noticed I hadn't made payments as agreed previously. It asked me to let him know when I can make any payment for him to see if he can help.

 

I have replied and told him that I can make my weekly payments but cannot afford to catch the arrears up. I am awaiting a response. A copy of this was also emailed to head office.

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You should certainly make a complaint to the OFT. If Perfect Homes know that the agency they are instructing is prone to breaching OFT debt collection guidance then they too can be in trouble.

 

It isn't an agency it is their own staff! They just like their customers to believe that Temple Finance are a different outfit.

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get reclaiming the OSC/DLC you've paid

 

that'll kill the arrears.

 

dx

 

I don't have a statement showing what insurances I paid....i have asked the Head Office for this. Would I be able to claim this back for the sofa I have just sent back?

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Stop talking to the muppet. He has zero rights to come to your home. No matter what he says. If he comes again, tell him to leave or the police will be called and he will be removed by force.

 

I have emailed the "removing visiting rights" letter to Head Office and the Area Manager has also had my request to stop all home visits so hopefully I won't have to deal with this. I have to say though I keep waiting for the knock on the door but really can't face it!

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Just had the following email from Head Office:-

 

Good Morning. Thank you for your emails which were received today. I understand the Area manager is dealing with the matter and will contact you directly in due course. regards, customer services department.

 

So will just have to wait and see.

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If the muppets do come to the door, simply tell them, through the closed door or a window, to leave immediately, or you'll call the local police and have them removed.

 

The idiots will start drivelling on about random crap, but simply close the window and walk away to another room and leave them to talk to themselves.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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you'll need to SAR them to get all the statements

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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