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Found 5 results

  1. I got a tv off PH in Dec 08, and have paid almost £2000 (almost died of shock when I added it up) anyway a white dot appeared on the screen and also a coloured line down the front of the tv, so I booked it in to get fixed, and was told it could take upto 2 weeks for them to find out if it can be fixed or not. So phones them today (after the two weeks) and they said they still hadn't found out if it can be fixed, I asked what would happen if it couldn't be fixed, and was told they would find another tv around 2 years old same size(47inch) and pref same make, as they only give you a replacem
  2. I am currently having problems with Perfect Home. It's a little bit of a long story so I'll shorten it. I took out an agreement for a sofa and around 8 weeks later I took out an agreement for a TV (around 18 months ago). At the beginning I always paid on time (including their insurance) but then I fell into a bit of financial difficulty so I removed the insurance etc and since then I have gone into arrears and then caught up. Things have got really tight and there was no way I could catch up the arrears to we took the decision to send the sofa back. I called the st
  3. Hi, We moved in to a rental property almost a year ago and have been getting letters from Perfect Home for the previous occupant ever since. To begin with we forwarded them to her thinking that she might alert them to her change in her address - this didn't happen. Since then we've been phoning Perfect Home whenever we get a letter but they won't change the address listed until she tells them to (which obviously isn't going to happen while she owes them money). Anyway, we've now started getting notes through the door that they have tried to collect goods along with letters stating
  4. Hi looking for a little advice My mother has been a customer with BAYV for some years now she has several products from them to a walue of £180 every 6 week she is 65 years old and is disabled about 2-3 month ago she found it really hard to keep payments and took the advice of a family friend to just stop paying which she did after a while she offered a reduced payment which she pays every week a few days ago some snotty manager phoned and told her they wanted the goods back - which my brother has sold most of she tried to say she would pay £20 a week but th
  5. hi i'm new to the site and was wanting some advice regarding perfect home. I entered a contract with them on the 30th december 2010 and was told i'd receive my goods in 2 weeks after reference checks. that was 2 weeks ago and i have still not received my goods, the company keep calling me that they cant "contact" my references, then i got a call asking for more information as i had given the "wrong information" even though i was told everything was fine and correct. They also asked for proof of my husband's income before they can advance any further although my husband is not on the contrac
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